Health & MedicalHealth & Medicine

7 Top-Rated Mental Health Software

Shephalii Kapoor profile picture
By Shephalii Kapoor

Published
14 min read

Mental health practitioners often need a digital solution to support them in the assessment, treatment, and management of their patients’ increasing mental health issues. While the software offers a wide range of features, such as treatment planning, and initial assessments to improve the delivery of mental health services finding the best one for your practice can be challenging.

To help you choose the right tool, we’ve highlighted the top seven mental health apps, in alphabetical order, based on verified software reviews. Read more.

All the products listed below are dedicated medical tools that help mental healthcare professionals schedule appointments, manage appointments, monitor patient’s progress, and more.

1. Luminello

Luminello is an electronic medical record platform that enables mental health practitioners, including psychiatrists and psychologists to manage various administrative tasks, such as appointment bookings, automated appointment reminders, and recurring patient schedules. The software offers measurement-based care for patients, wherein it assesses a patient’s symptoms, clinical findings and progress over time and prompts adjustments in their treatment plans. Patients can use this feature to fill out rating scales for their symptom measures and send them over to clinicians for review.

Product features of interest:

  • Appointment scheduling: Book and update new patients’ appointments, recurring appointments, and follow-up appointments for current patients. The feature also allows clinicians to set automatic reminders for themselves and their clients. 

  • Pre-screening forms: Obtain all vital information, such as the patient’s name, availability, and treatment focus area using pre-screening forms before admitting patients for the screening process. The feature helps reduce the patient intake time. 

  • Patient portal: Communicate with your patients and help them manage their information via an online portal. Patients can use this platform to fill in their details, such as demographics, insurance, and credit card information. They can also check their appointments, update their profiles, and generate their billing statements. 

Customer support options: Phone calls, chat, and online FAQs.

Who should consider Luminello?

Mental health practitioners looking to involve patients more closely in their treatment plans and ensure quality care can benefit from Luminello’s wellness app. The measurement-based care feature in this app allows patients to monitor clinicians and choose from common rating scale assessments—Patient Health Questionnaire-9 (PHQ-9), Generalised Anxiety Disorder-7 (GAD-7), Mood Disorder Questionnaire (MDQ), Autism Spectrum Rating Scale (ASRS), Clinical Global Impression (CGI), and four Vanderbilt scales to validate clinical findings about their symptoms. Patients can add these rating scales directly to their portal before appointments.
Analysis accurate as of October 2023

Trial/Free Version

  • Free Trial
  • Free Version

Starting price

$19 per user, per month

Billing cycle

Billed monthly

Device compatibility

2. Practice Fusion

Practice Fusion is an online electronic health record (EHR) tool for clinicians with electronic health record templates, including medical charting, patient intake forms, and lab orders. As a licensed therapist, you can create new templates and save them to an existing template library for future references, or find templates that work for your speciality and customize them based on your medical needs. The software also helps you sort templates using filters, such as the number of ratings and the number of users who have previously saved a copy of the template.

Product features of interest:

  • Imaging and lab integrations: Submit lab and imaging orders, and receive results directly in your patient’s chart. The software enables users to search for information within its network of 98,000 pharmacies and share test results with patients via the free online portal.

  • Medical billing: Choose flexible billing options by selecting from a list of partners that provide web-based billing tools. Moreover, the system is International Classification of Diseases (ICD)-10 certified which helps in mental health condition diagnosis for billing and reimbursement. 
  • Customizable dashboards: Track your progress on quality initiatives, such as the Quality Payment Program and Medicare Merit-Based Incentive Payment System (MIPS) to improve the quality of mental health support. Users can also use the filter option available on the dashboard, such as reporting period and improvement activities to navigate through the dashboard. 

Customer support options: Phone calls, chat, and knowledge base.

Who should consider Practice Fusion?

Practice Fusion’s charting templates could help mental health practitioners save time by reducing repetitive documentation while admitting patient data. These templates offer predefined fields for common medical conditions, speeding up the process of documenting patient information. These also facilitate smooth communication between healthcare team members by providing a structured documentation and collaboration process to store and share patient information.

Analysis accurate as of October 2023

/ Pro tip

Consider a mental health tool that offers medication management capabilities to help you manage the medication-related aspects of your healthcare practice. The best app should allow you to record the prescribed medicines, track their dosage, review past medications, identify potential drug reactions, and report medication side effects.

3. RXNT

RXNT is a complete medical platform for businesses in the healthcare industry. With features, such as electronic prescribing, patient portal, and practice management, the tool simplifies work for mental health professionals. It also offers engagement features, such as electronic reminders, patient health record (PHR) portal, intake forms, and online bill pay to enhance patient experience and engagement. Users can use these features to send and receive secure patient messages in real time, review, and update appointments and view lab results.

Product features of interest:

  • Mobile apps: Electronically check in patients, document patients’ diagnosis, prescribe medications, capture billing charges, and manage your schedule using the system’s mobile app. The software has a mobile app for both iOS and Android users. 

  • Health library: Offer your patients access to detailed information about mental illness issues, treatments, and medications. Patients can leverage this data to search through various topics to understand their diagnosis and other aspects of their health.  

  • Payment processing: Accept credit card payments and save cards for future payments. Users can also delete card details from the software dashboard. All added credit cards can be viewed and managed from the product dashboard that offers users access to all RNXT products, such as medical scheduling and EHR. 

Customer support options: Phone calls, emails, and chat.

Who should consider RXNT?

Mental health practitioners looking for a wellness app with advanced security features to protect their clients’ data can invest in RXNT. Besides the usual encryption, firewalls, and system alerts features, the software also provides Health Insurance Portability and Accountability Act (HIPAA) compliance. All of the data in RXNT is hosted on system and organization controls (SOC 2 Type II) certified data centers, accessible by authorized employees and representatives. In addition, the software periodically evaluates the effectiveness of its technical and administrative measures to maintain data accuracy and ensure appropriate use of your patient’s personal information.

Analysis accurate as of October 2023

Trial/Free Version

  • Free Trial
  • Free Version

Starting price

$54.16 per user, per month

Billing cycle

Billed annually

Device compatibility

4. SimplePractice

SimplePractice is an EHR tool for health and wellness professionals with a website builder that allows users to make their own responsive websites without any hypertext markup language (HTML) or search engine optimization (SEO) knowledge. Healthcare specialists can choose from a selection of professionally designed themes, providing their visitors a seamless experience from desktop and mobile devices.

Product features of interest:

  • Video appointments: Conduct video appointments with patients from anywhere, with just a link. You can use this feature to screen share games, mental health exercises, and videos directly from your iPad or web browser to engage with patients in real-time. 

  • Insurance management: Create, submit, track, and reconcile insurance claims, all in one place. The feature saves users the hassle managing spreadsheets, ledgers, and separate logins. You can also use it for receiving digital payment reports. 

  • Online billing: Generate and share digital invoices, statements, and professional paper claim forms with patients. You can also use the billing feature to get deeper insights into specific appointment billing history and payments.  

Customer support options: Phone calls, emails, and chat.

Who should consider SimplePractice?

Mental health practitioners wanting to create a professional website to showcase their services can leverage SimplePractice’s website builder. The tool’s ‘Essential’ and ‘Plus’ plans offer an integrated website builder, allowing businesses to create a mobile-friendly website to centralize all the aspects of their practice. For example, they can schedule appointments with patients, embed client intake forms, share resources related to mental health, chart therapy session notes, and send confirmation reminders using this website.

Analysis accurate as of October 2023

/ Pro tip

Opt for a platform that supports online therapy sessions remotely via features, such as video conferencing, real-time messaging, document sharing, note-taking, whiteboard, and recording. This will help you expand your mental health treatment services to remote patients.

5. TheraNest

TheraNest is a practice management tool for behavioral health practitioners, including therapists and counselors, offering unlimited document storage to store client’s diagnosis, treatment, and history data. You can also store client files, such as their driver’s license and insurance card for future reference. It also offers note templates to help clinicians create counseling progress notes, initial assessments, and treatment plans for individual and group therapy sessions.

Product features of interest:

  • Client and billing management: Create, print, and email invoices and superbill to clients. With this feature, you can securely process multiple credit card transactions at the same time. You can also accept credit card payments through the mobile-friendly client portal. 
  • Scheduling and appointment reminders: Send appointment reminders to clients via voice calls, emails, and text messages. Once a client has responded to a reminder, the software sends a notification, stating the client’s response, to the assigned staff on their mobile devices. 

  • Assisted claims: Enable patients to check the status of their claims and view where the claim is in their billing cycle. They can also use this feature to check for claim rejections and re-submit claims if required. The software also offers your clients a billing expert to guide them through the process whenever required. 

Customer support options: Phone calls, emails, and knowledge base.

Who should consider TheraNest?

Mental healthcare professionals conducting group therapies to promote mental well-being as part of their practice can benefit from TheraNest. The software enables users to conduct HIPAA-compliant online therapy sessions with up to six participants. Each participant gets a unique link to join the therapy session securely. Moreover, they can share their screen to help ensure everyone can benefit from the session. Participants can join these group sessions from their phone, tablet, or computer, whichever they prefer.

Analysis accurate as of October 2023

Trial/Free Version

  • Free Trial
  • Free Version

Starting price

$39 per month

Billing cycle

Billed monthly

Device compatibility

6. TherapyNotes

TherapyNotes is an EHR tool that helps behavioral health professionals manage patient records, schedule appointments, and bill them. The software offers unlimited one-on-one video call sessions to enable professionals to connect with their patients online. It provides a flexible call experience by allowing users to hide their previews and change camera and microphone settings while on a call. Professionals can also share their screens with clients to engage them in activities and review worksheets.

Product features of interest:

  • Automatic scoring: Gather information about your client’s health with outcome measures, such as the PHQ-9 and GAD-7. The software automatically calculates these scores to help you screen patients and assess potential areas of improvement. These assessments are available in English and Spanish language. 

  • Automatic content save: Save your notes as you work, allowing you to easily recover data in case your computer crashes. The content is auto-saved every 60 seconds and is not limited by location, device, or browser—as long you are signed in to your TherapyNotes account.

  • Medication history: View all past and present medications prescribed by you and other healthcare providers. The feature helps mental health professionals manage prescriptions, add/edit potential drug allergies and pharmacies, and check pharmacy benefits for their patients.

Customer support options: Phone calls, emails, and knowledge base.

Who should consider TherapyNotes?

Clinicians looking to make informed decisions about their treatment approach and improve treatment planning can consider TherapyNotes. The software offers professionals access to up to 24-months of medication history, including drug interactions and current allergies of a patient, that helps them understand the impact of certain medications on their client’s mental state. It helps them provide the right prescription, consider the potential effects of therapy outcomes, and make informed decisions about their treatment approaches.

Analysis accurate as of October 2023

/ Pro tip

Select a solution that helps you visualize a patient’s recovery record over time, allowing you to assess the effectiveness of their mental wellness plans. The best app for clinicians should include graphs, outcome measurement scales, progress dashboards, comparison options, timeline view, and goal-tracking features.

7. Qualifacts CareLogic

Qualifacts CareLogic is an EHR software that offers a configurable treatment plan module for medicare professionals that helps them document client problems, goals, and objectives before beginning with their mental wellness activities. The system connects agencies with key partners, including labs, local hospitals, MIPS, and third-party software solutions to support patient-centered care. Some third-party collaborations are Change Healthcare, Dynamic Health IT, OpenEdge, and Updox.

Product features of interest:

  • Form building: Develop, deploy, and edit your own patient intake forms and templates without any coding knowledge. The software offers a library of formats and add-ons—from drop-down menus to radio buttons, to help you create and customize forms.

  • Insurance verification: Minimize billing errors and ensure faster payments with the platform’s insurance eligibility verification feature. The software also lets you search for records and forward them to insurance companies. 

  • Patient demographics: Segment your patient population using different metrics, such as their history and health status. Clinicians can also share this information securely across the medical community to improve patient care. 

Customer support options: Phone calls, chat, and knowledge base.

Who should consider Qualifacts CareLogic?

Medical professionals who witness frequent billing errors due to incorrect or outdated insurance details can adopt Qualifacts CareLogic to improve operational accuracy. The tool can help ensure faster reimbursements and enhance patient experience. With the insurance eligibility verification feature, the software helps practitioners verify the patient’s insurance coverage, benefits, deductibles, and active/inactive status. This can also help them avoid claims denial and get early authorizations well enough before the consultation.

Analysis accurate as of October 2023

How much does mental health software cost?

Mental health apps can cost as low as $16 per month, or more than $149 per month, depending on various factors—features, user licensing, data security, number of users, and integrations. Most of the top mental health apps typically offer the following pricing plans:

  • Free trials: No-cost plans range from 7 days to a month, offering access to all or limited software features. These are ideal for businesses that want to try a tool before investing.

  • Free versions: Free plans offer limited access to basic software features. These are ideal for small business owners on a budget.

  • Entry-level plans: Start at $16 per month and offer limited features. These are suitable for mental health professionals who need basic features, such as appointment scheduling, reminders, and self-service portals. 

  • Mid-tier plans: Range from $27 to $89 per month and offer advanced features, such as calendar integration, recurring appointments, customizable notes, and an analytics dashboard. These are suitable for medical teams that have outgrown entry-level tools but don’t require the full range of functionality offered by enterprise-level tools.

  • High-end plans: Advanced plans can cost more than $149 per month and offer a range of advanced features, including client notes, an increased number of clients, an appointment request widget, calendar filters, and a treatment planner. These plans are suitable for businesses with complex medical requirements.

Hidden costs associated with mental health software

Besides the software license price, additional costs associated with a mental health app include: 

  • Data migration: Transferring existing data, including patient records and treatment progress, into new software can be complex and costly. In such cases, users might have to pay additional charges for data migration.

  • Training and onboarding: This can be another additional cost associated with the software. If the system requires customization to align with the business’s specific requirements, training personnel on these customized aspects can add up to your original costs.

  • Data storage: In case you need more storage space to store patient data, especially if you are a growing business, you might have to pay extra charges for the additional space.

Frequently asked questions when selecting mental health software

Here are some questions to ask software vendors before purchasing the best mental health app:

What are the available assessment options?

The top mental health apps often include various assessment options to help clinicians diagnose and track a patient’s recovery record. Some of these could include customizable questionnaires, symptom tracking, trauma screening, and risk assessment tools. Asking your vendor about the available tools can enable you to administer assessments based on the patient’s needs and treatment goals.

Does the software offer alerts and notifications?

The best mental health app is able to send automated messages or reminders to both clinicians and patients about their upcoming appointments, medications, treatment plan updates, progress tracking, and other critical alerts. This will help you enhance communication and engagement between the patients and their doctors while simultaneously helping them stay informed about the ongoing treatment.

Does the software offer a patient portal?

A patient portal in a tool allows your patients to access their health records, treatment plans, appointments, and prescriptions online. Patients can log in to this self-service portal using their unique credentials, ensuring their health information remains confidential. The feature also facilitates secure and timely communication between the patient and their therapist.


Methodology

To be considered for this list, products had to:

  • Feature in Capterra Shortlist 2023 for mental health software. We selected the top seven products with the highest ratings to include in this article.

  • Meet our mental health software market definition: “Mental health software handles activities such as patient record keeping, billing, and scheduling for mental health facilities.”

  • Cater to behavioral health specialists and offer the following core features: electronic medical record (EMR)/electronic health record (EHR), initial assessments, and treatment planning.

Read more about our editorial independence.

Products evaluated for the pricing calculation were taken from Capterra's mental health software directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in the Capterra directory that offer them. Only products with publicly available pricing information (as of October 26, 2023) were considered for pricing calculation.


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About the Author

Shephalii Kapoor profile picture

Shephalii Kapoor is a writer at Capterra. She helps small businesses identify the right software for their needs by analyzing user reviews for top-rated software products. Prior to Capterra, she worked as an assistant content manager at InfoEdge India Ltd. She has also worked in company law, aviation, and real estate. She is a published author and has contributed to various magazines and websites. During her free time, she enjoys reading.

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