UPDATE: This post was updated 6/2/2016 to include two new vendors and add new details to existing vendors.
Patient no-shows can lose your practice tons of money.
One study found that 31% of all medical appointments are missed, leading to a loss of up to 14% of a clinic’s total annual revenue.
In one case a clinic lost a million dollars because of 14,000 no-shows over the course of a year.
While there’s tons of medical scheduling software out there to help with this problem (studies found automated appointment reminders and alerts can reduce no-shows by as much as 36%), if you’re a small medical practice, or a solo practitioner, you may not have the cash for a full appointment scheduling system or EMR.
That’s why I put together this list.
Free appointment scheduling software is a great way to get started if you’re not quite ready to pay for something or if you’re not sure you’ll use it.
Now, remember, many EMRs and medical practice management systems (of which there are quite a few quality free options) already include medical scheduling as part of their entire suit of functionality.
However, if you want something specifically for appointments, here’s a list of the top free medical scheduling options:
This online appointments portal is aimed directly at the healthcare market, with an emphasis on European medical professionals. The service is free, and makes money through ads on the portal, optional paid features like SMS reminders, and an optional, ad-free premium version.
While the UI is not as slick as other options, and the focus on the European medical market can limit some functionality for US-based professionals, the fact that this system was built with doctors in mind means it includes features that more general scheduling suites do not. This ranges from the ability for patients to select their health insurance provider when making an appointment, to a management tool for medical office secretaries.
This popular appointment scheduling tool works on a plethora of different operating systems, and includes native mobile apps for iOS, Android, and Windows 8. The free version is ad-supported, and feature-limited, and paid plans start at $9.99 a month.
The free option is fairly feature-limited, and doesn’t have recurring bookings, separate staff logins, or unrestricted Google Calendar linking. But given that, it does include unlimited bookings, a mobile version, and SMS reminders.
Free for one user and one physical address, and 50 or fewer current bookings, ClickBook is aimed at the smaller end of the market. The free version is supported by ads, and paid plans start at $19.95 a month.
Unfortunately the free version of ClickBook is limited to only one user, and the software wasn’t built with doctors primarily in mind. However, it does include recurring appointments, email appointment reminders, and ‘smart scheduling’ that can coordinate with provider schedules.
This free online scheduling service was built specifically with medical professionals in mind. It allows unlimited patients, reminders, appointments, and recalls. Right now the whole service is totally free, but DocMeIn does plan to add premium features like text reminders, on a pay-as-you-go model.
Built specifically for doctors, this system offers all the functionality a medical clinic could want, from unlimited logins for providers (and the ability to add schedules for each of them), to recurring appointments, appointment reminders, and patient self-service.
While the system is completely free, things are still early-days and DocMeIn does have additional monetization plans on the docket, so be aware of that if you adopt it.
A free online appointment scheduler that can be added to your existing website and can also manage internal scheduling, Sagenda targets a range of businesses, including medical practices, chiropractors, and naturopaths. The software is totally free, without even an upgrade option to a paid version, as Sagenda makes money though providing custom options to large, enterprise clients.
Sagenda isn’t medical-specific. But it’s fairy easy to sign up for and use.
The introduction/training video is a great overview of the software. I need you to do me a favor though. I need you to watch this video before you watch the Sagenda overview video. It will increase your enjoyment 1,000x.
Sagenda is simple and clean, and integrates easily as a plugin into WordPress and iWeb websites. It includes email notifications and patient self-service.
However, the software, while simple, may be a little too simple. I couldn’t find calendar sync functionality, an SMS reminder feature, or recurring appointments in Sagenda.
Setmore also isn’t medical-specific, but it’s very slick. Sign-up and getting set up couldn’t be easier.
The pros are considerable. The interface is modern-looking. Sign-up and set-up are stupid easy. The free version lets you sign up up to 20 staff members and unlimited clients and contacts.
Here’s what it looks like to book an appointment to your clients:
It’s also got some cool features, such as an online calendar, dashboard for staff member hours and costs, push notifications, and appointment reminders. SMS reminders are available, but only for paid users.
The coolest feature (in my opinion) is the ability to embed the online appointment booking functionality into your website or Facebook page.
This scheduling system integrates with your existing website to allow online appointment booking. SuperSaaS offers a free, ad-supported version of the software, which is limited to 50 concurrent appointments and 50 registered users. Paid plans start at $8 a month.
While developed for a wide array of different businesses, not just medical practices, SuperSaaS does offer features specifically for doctors, including the ability to coordinate schedules of multiple practitioners, mobile access, email and SMS reminders, and waiting list functionality.
That said, the free version is limited to only 50 appointments at one time, and will only save the past 500 appointments. iCal, Outlook, and Google Calendar sync are also not available with the free version.
Have you run into any other awesome, free medical scheduling software products? Let us know in the comments!
Looking for Medical Practice Management software? Check out Capterra's list of the best Medical Practice Management software solutions.