As wearable tech trends begin to revolutionize luxury and resort hotels, mobile capabilities are also making it possible for hotel staff to manage their property’s operations away from the front desk.
With the new reliance on mobile, hotel management software apps are growing in popularity with many hospitality property management and vacation rental software solutions cashing in on mobile capabilities.
But instead of simply listing popular hotel software with mobile functionality, I’ve found four hotel management apps if you wish to operate your property on your smartphone, tablet, or even smartwatch.
Let’s get started.
ALICE features both department specific apps (Staff, Guest, and Concierge) as well as an overarching suite you can use for better operating efficiency across your property. With ALICE Staff, users can expect features like internal messaging to keep in touch with staff members as well as the ability manage and assign tickets. ALICE Concierge is helpful for those at the front desk, enabling employees to integrate your PMS system to access important guest information and allowing you to track all requests within one system, including incidents, reservations, transportation services, wake up calls, and more.
What’s most exciting about this app is its Guest component, where guests can voice their needs and desires, giving them real-time status updates and notification on the progress of a particular service. Guest tracking metrics are also available on all requests and reservations.
Cost: Pricing information for ALICE isn’t listed publicly, but you can contact customer service for a quote here.
Erziman Asaliyev’s hotel management app is a great option for hotel managers on the go who still want to keep tabs on their property. Nano Hotel Booking accomplishes much of the same work as traditional desktop-based solutions, including a calendar that informs users of room occupancies and vacancies as well as how many rooms will be freed up in a set period of time.
Rooms undergoing construction can also be marked off. Users additionally have the option to craft seasonal prices and record each room’s appliances, such as a refrigerator, TV, or telephone.
Nano Hotel Booking and Property Management is compatible with iOS systems.
In addition to being a booking engine, Roombler enables unlimited users to work within the app, something traditional hospitality property management usually caps. Users can drag and drop bookings for sudden reservation date changes, add multiple rooms to a single reservation, and add charges and payments to a booking.
Users can also integrate online travel sites, such as Booking.com and Expedia, with more coming down the pipeline, including Airbnb. And if these features aren’t convincing enough, Roombler assures no training is necessary, hopefully meaning users won’t experience the steep learning curve that often comes with traditional hotel management software.
Roombler operates on iOS.
Cost: Roombler can be paid for in both monthly and yearly installments, with a yearly commitment promising a 20% discount. This software comes in four packages: Micro (€0/month or €0/year) for up to two rooms, Small (€24/month or €19/year) for up to five rooms, Medium (€61/month or €49/year) for up to 10 rooms, and Large (€124/month or €99/year) for up to 40 rooms. Larger packages come with more features, such as a control panel, web booking, and more OTA channels.
A free 15-day trial is available for those interested.
tourismart has the capabilities of any leading hospitality property management software, except this option can fit in the palm of your hand. Features include real-time communication where hoteliers can speak with guests to help facilitate room service. Guest profiling is also available, which can help hoteliers track their guests preferences and even predict their future purchases or requests.
Reputation management and push notifications round out tourismart’s standout features, enabling you to provide better service to prevent a bad review and alert guests to potential deals and discounts at your property, such as a discount spa day or half off drinks at the hotel bar.
Cost: tourismart comes in three basic packages that ascend in price and number of rooms. For up to 35 rooms (recommended boutique hotels, suites, and traditional guesthouses), users will pay €25/month. For up to 100 rooms (recommended for leisure resorts, luxury apartments, and small city hotels), users will pay €130/month. For more than 100 rooms (recommended for luxury and all-inclusive hotels, independent, or part of a large hotel chain), users can expect to pay €240/month. If you need something beyond the basic package, you can submit a pricing enquiry here.
Are there any other hotel property management software apps you think are worth mentioning? Let me know in the comments below.
Looking for Hospitality Property Management software? Check out Capterra's list of the best Hospitality Property Management software solutions.