5 Popular Products Based on Event Booking Software Reviews

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The software users have spoken, and five event booking software champions have come out on top (well…based on certain parameters). I’ve combed through Capterra’s extensive software directory—filled with real user reviews and ratings—to find the five most popular products based on those reviews.

The threshold for inclusion on this list is an average five-out-of-five star rating, paired with more than 50 reviews.

Whether you already use an event booking system and are looking to upgrade, or you’re jumping into your first paid system, this list is for you.

Let’s dive into the ins and outs of each software option, their strengths and weaknesses, and examine included features and pricing structures so you can make the best decision for your business.

(Software options presented in alphabetical order.)

1. Arlo Event Management

Screenshot of Arlo Event Management's event registration dashboard

Arlo’s event registration dashboard (Source)

Arlo Event Management is a versatile event booking software that gives you real-time information on your events, registrants, costs, and to-do lists.

While Arlo doesn’t have the longest features list in this piece, it makes up for it with its integration options, including SurveyMonkey, Microsoft Outlook, Salesforce, PayPal, Campaign Monitor, and WordPress.

Arlo offers an appealing user interface with easily navigable categories at the top of the screen and graphs that visualize your data.

Features:

  • Attendee management
  • Event booking confirmation/reminders
  • Event calendar
  • Online payments
  • Online registration

Price:

  • Simple: $99 per admin/month
  • Professional: $189 per admin/month
  • Enterprise: $249 per admin/month

The company’s website breaks down additional pricing tier features.

Have you used Arlo Event Management? If so, be sure to leave a review!

2. Purplepass Ticketing

Screenshot of Purplepass Ticketing's sales dashboard

Purplepass Ticketing’s ticket sales dashboard

Purplepass is a well-rounded event booking software option that lets you monitor attendee registration, maintain event calendars, offer customer discounts, and oversee event marketing campaigns. The software even offers venue seating chart integration, ticket sale breakdowns, and attendee profiles.

What sets Purplepass apart from traditional event booking software is its pricing structure. While most software options charge on a monthly basis, Purplepass is, first and foremost, a ticketing software.

This means that while signing up to use Purplepass is free, fees are collected through ticket sales. Bonus? If your event is free, you won’t have to pay anything at all.

Features:

  • Attendee management
  • Discount/coupon management
  • Event booking confirmation/reminders
  • Event calendar
  • Event website management
  • Marketing management
  • Online payments
  • Online registration
  • Social promotion

Price:

  • 2.5% service fee (up to $0.99 per ticket)
  • 3% credit card processing fee
  • $0.10 per printed ticket
  • $0.12 per wristband

Have you used Purplepass? If so, be sure to leave a review!

3. Tix

Tix event management

Tix event management marketing material (Source)

Tix is a ticketing software focused on streamlining ticket sales. It offers all of the necessary event booking software features, such as attendee management, attendee discount and event package options, email marketing, and seat management.

Where this offering falls a little short is data management. While Tix is easy to use and provides some attendee data on attendees, parsing through that data to find things such as duplicate registrants can be tedious, according to some users.

Tix doesn’t charge a monthly user fee, instead opting for small fees based on ticket sale methods.

Features:

  • Attendee management
  • Discount/coupon management
  • Event booking confirmation/reminders
  • Event calendar
  • Event website management
  • Marketing management
  • Online payments
  • Online registration
  • Social promotion

Price:

  • $0.25 fee per ticket ordered at a box office
  • $1.00 to $1.50 fee per ticket sold online
  • $3.50 fee per ticket sold via call center

Have you used Tix? If so, be sure to leave a review!

4. Tripleseat

Tripleseat's dashboard shown on multiple devices and screen sizes

Tripleseat’s multiple dashboard options (Source)

Tripleseat goes all-in on the venue aspect of event management. This software is packed with all the tools you need to schedule out and book an event, including a built-in venue finder, availability checker, and lead responder for following up on leads directly through the software. You can send event proposals directly to venues, create contracts, and communicate all event details with both the venue and your guests through the software.

All this means that Tripleseat doesn’t quite flesh out other areas, lacking attendee-focused features such as event marketing and online registration. Reviewers noted that what Tripleseat does, it does very well.

If you already have event management software but need help in the venue-booking department, Tripleseat is a strong option for your organization.

Features:

  • Event booking confirmation/reminders
  • Event calendar
  • Online payments

Price: Not listed

Have you used Tripleseat? If so, be sure to leave a review!

5. VBO Tickets

Screenshot of VBO Tickets' sales dashboard

Ticket sales dashboard via VBO Tickets

VBO Tickets boasts the most features of all five options on this list. You can book your event, manage attendees, hold tickets for later release, offer coupons and packages, reserve seating, measure event success, and market your event via email and social media through the software.

VBO Tickets’s unique features include in-depth attendee profiles, instant discount functionality, QR code scanning integration, and rewards programs for loyal customers.

Once the event concludes, VBO provides reports such as event summaries, attendee demographic breakdowns, transaction and donation history, will-call lists, and online sale reconciliation. If you need data about your event, chances are VBO offers it.

While VBO notes that it doesn’t charge setup fees, the software’s pricing structure is not detailed on its website. You’ll need to contact the company for a quote if you’re interested in the details.

Features:

  • Attendee management
  • Event booking confirmation/reminders
  • Discount/coupon management
  • Event calendar
  • Event website management
  • Marketing management
  • Online payments
  • Online registration
  • Social promotion
  • Waitlist management

Price: Not listed

Have you used VBO Tickets? If so, be sure to leave a review!

Other event management software lists

There’s more to event management than booking, and if these five options aren’t exactly what you’re looking for, check out Capterra’s event management software blog. We’ve got lists on lists on lists to help you find the right software; here’s a few to get you started:

Looking for Event Management software? Check out Capterra's list of the best Event Management software solutions.

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About the Author

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Nick Morpus

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Nick Morpus is a former Capterra analyst.

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