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5 Top Reviewed Construction CRM Software Options

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Did you know that just 22% of people choose the first business software they look at? If you haven’t figured out what construction CRM software you should buy, you’re definitely not alone.

Don’t feel bad. After all, buying a construction CRM is a massive decision. The software you choose is going to be what you rely on to organize your clients and contacts for the foreseeable future, and making the wrong choice will cost you a huge amount of time and money.

But which software out there is the most popular among other people who do what you do, and how do you know if it’s right for you?

Fear not, I’m here to help. Thanks to our wonderful reviewers, it’s not a shot in the dark at all to choose a piece of construction CRM software that works for your business. I’ve put together the five most popular options that we have listed on our website.

Construction CRM Software

To be specific, I’m going to focus on highly reviewed and rated construction CRM software. To narrow down the 40+ contenders, I looked for…

With the criteria in place, these five software options rose to the top:

1. BuilderTREND

Total reviews: 737

Overall rating: 4.5 / 5

Ease of Use: 4.5 / 5

Customer Service: 5 / 5

Our users really seem to like BuilderTREND. It has the most reviews among construction CRM software and a stellar rating to go with it. BuilderTREND has more than 400,000 users and is aimed more toward the home-building and remodeling sector of construction.

The software manages provides a customized login page for clients and allows you to create sales presentations. It also offers automated drip-email campaigns. It’s cloud-based software, meaning you can login from just about anywhere, including from your mobile phone.

What reviewers like: The software simplifies and streamlines operations, and reviewers praised it for its ease of use.

What reviewers would like to see improved: Most “cons” listed by reviewers were minor and had to do with onboarding.

(Love BuilderTREND? Hate It? Leave a review!)

2. Procore

Total reviews: 724

Overall rating: 4.5 / 5

Ease of Use: 4 / 5

Customer Service: 4.5 / 5

Procore, another popular construction CRM option, describes itself as a “total business development platform” geared toward construction managers.

The software is particularly helpful for large-scale construction projects. It allows big teams of construction companies, project managers, and contractors collaborate on complicated projects. The software features a “see-everything dashboard” that provides you with an up-to-the-minute overview of what projects you have coming up and how you’re doing on them.

Some of Procore’s key features include document storage, meeting minutes and drawing markups. The software helps you keep RFIs organized and accessible, allows you to answer them via email, and it records a history of all of them in one place.

What reviewers like: The software’s document storage and sharing capabilities were a big plus for many reviewers.

What reviewers would like to see improved: It’s a bit expensive, pricing out some of the smaller construction managers.

(Love Procore? Hate It? Leave a review!)

3. UDA ConstructionSuite

Total reviews: 391

Overall rating: 4.5 / 5

Ease of Use: 4 / 5

Customer Service: 5 / 5

UDA ConstructionSuite is geared toward “growing construction firms,” and focuses on helping with estimating, scheduling, contracts and specifications.

The software helps a project team stay on track by using interactive workflows and organizing project data in a way that is accessible to everyone. The software also features two-way QuickBooks integration to “provide a complete financial picture of projects from start to finish,” according to UDA ConstructionSuite’s profile page. ConstructionSuite focuses on improving estimating, scheduling, proposals, and contracts to enable you to better organize and handle your clients.

What reviewers like: Users almost universally rave about UDA ConstructionSuite’s customer service, saying they are very responsive and help solve any issue that came up.

What reviewers would like to see improved: Reviewers say glitches crop up from time to time, but note that customer service works to solve those issues.

(Love UDA ConstructionSuite? Hate It? Leave a review!)

4. PlanGrid

Total reviews: 242

Overall rating: 4.5 / 5

Ease of Use: 4.5 / 5

Customer Service: 5 / 5

This construction software — which is optimized for mobile — claims it will put your construction plans in the palm of your hand. The app enables your crew to share progress reports, updates and issues in real time, allowing you to take care of obstacles as soon as they pop up.

PlanGrid claims to have more than 42,000 contractors, owners, and architects using their tool.

What reviewers like: The platform’s ease of use and intuitive design earn it high marks with users.

What reviewers would like to see improved: Some users say they have to upgrade for more pages, and subcontractors have to purchase the software as well in order to use it, resulting in a higher price tag than the initial sale price.

(Love PlanGrid? Hate It? Leave a review!)

5. FollowUp Power

Total reviews: 63

Overall rating: 4.5 / 5

Ease of Use: 4.5 / 5

Customer Service: 4.6 / 5

FollowUp Power offers software primarily geared toward helping construction contractors build their sales, claiming to be able to increase sales by 60 to 80 percent in the first two years of use.

The software streamlines the sales process by providing quotas, closing ratios, and workflow coordination, to name a few CRM features. It is a cloud-based system, so you can access it from anywhere.

What reviewers like: The software does a good job of keeping construction managers up to date on daily progress with jobs and providing a clear picture of upcoming work.

What reviewers would like to see improved: Many praised the software’s ease of use, but some users actually said the opposite, so results may vary.

(Love FollowUp Power? Hate It? Leave a review!)

But wait, there are more construction CRM software options…

Just because the software options above are the five top reviewed doesn’t necessarily mean any of them will work for you, and we have lots of other construction CRM tools for you to browse through.

We can always use readers’ help to find the best software out there. Do you use one of these platforms and want to share your experience? Or do you use another piece of software that you think other construction managers should be aware of? Let us know in a review or in the comments below.

Looking for Construction Management software? Check out Capterra's list of the best Construction Management software solutions.

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About the Author

Dan Taylor

Dan is a content writer at Capterra, specializing in hotel management, construction and real estate. Outside the office, he enjoys spending time with his family and friends, catching up with the latest offering from HBO or paying a visit to a new place.


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