Sales & Marketing Tech

8 Best CRM Blogs to Follow

Published by in CRM

Need some good CRM reads? You could trawl the internet and spend hours trying to find the information you need.

Or you could just read through this article and follow the links.

That’s right, folks, I’ve gathered together a list of the best CRM blogs from around the web. These puppies have got everything you’re looking for: information, lots of it, laid out in an easy-to-read manner.

message of Blog

Inbound Hub

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This is Hubspot’s Sales and Marketing blog – they cover not just CRM, but marketing automation and beyond! Inbound Hub is actually such a great blog that I’ve featured them in another round-up. So as I’ve said before, what makes Inbound Hub an amazing blog is that it is incredibly well-rounded. They cover all topics sales and marketing related, from the software to the industry at large. I think my favorite thing about it, though, is that it’s a sales and marketing blog. Many CRM blogs focus solely on sales, in a world where sales and marketing are actually linked industries.

The Beagle Research Group, LLC

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This blog is a popular one with CRM readers – so popular, in fact, that it appears not just on this list of best CRM blogs, but on several others as well. Beagle is the perfect blog for anyone who wants to get to know everything about the technological happenings of the CRM world – especially people who are still researching whether or not they need a CRM and, if so, which one. Beagle breaks things down into hard numbers, charts, etc., so they can really help you build a strong case to present to your boss for CRM.


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Paul Greenberg, the man behind this blog, is such a big expert in the world of CRM that you really can’t read/hear about “best CRM blogs,” “top CRM experts,” etc. without reading/hearing all about him. This blog is a phenomenal blog, even if you never, ever think about, use or otherwise care about CRM. Greenberg is just a gifted writer. Much of the blog follows his own personal experiences with CRM and sales in beautifully written essays. I never thought you could write literature about software, but you can. Greenberg does it all the time, while simultaneously keeping his readers up-to-date with the best analysis on the CRM industry. Frankly, if you’re into CRM and you’re not reading this blog, I’m not sure what you’re doing with your life.


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Nimble is another CRM solution with a terrific blog. Their blog covers the sales industry at large, so you don’t even need to use CRM to get a lot out of this blog. A personal favorite post from the Nimble blog is “Results of Kurt Shaver’s “Old School” Social Selling Experiment.” As it sounds like, one of their writers conducted a sales experiment using LinkedIn and the phone. What’s great about the piece is that, not only does it remind you that conversation is pretty much the best way to sell ever – it lays out a sales plan for those who need help coming up with one. So basically, if you’re in the sales industry, you should be reading Nimble because they’ve got a lot of excellent sales pointer pieces.


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Groove is a very special blog. It’s a blog written by Groove’s founder/CEO, Alex Turnbull and its self-described mission is “from ‘aha’ to ‘oh s***’, we’re sharing everything on our journey to $500k in monthly revenue. We’re learning a lot and so will you.” The blog’s visual format is a timeline – each month is marked off, with their revenue noted, and each post is marked in between. Right off the bat, Groove makes it clear they’re telling a story – their story, which we in the content marketing world all know is the BEST type of content. Also the transparency of the company with its numbers is fairly compelling. As a reader, it provides an instant trust/relatability factor. And frankly, Turnbull is just a stellar writer. He manages to come across as the everyman as he shares the lessons he and his company have learned – lessons that any sales people could learn. I recommend this blog not because of the content specifically – the content is good, but there’s better content on this list – but because this blog is telling a truly compelling story, especially to sales people, and very much deserves to be read.

In addition, Groove has a separate customer support blog filled with tips, tricks and research for serving your customers, if your CRM strategy is more focused on customer service than sales. It’s also a terrific blog – well researched and written.


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Salesforce has an all-encompassing CRM/sales blog. One thing that really sets Salesforce apart is the fact that they regularly post articles that give lists of steps to improving all sorts of different sales-related things. A recent article I found helpful: 9 Ways to Acquire New Leads and Customers with Social Media. These nine tips are extremely useful and simple things a sales team should most definitely be implementing into their social media strategy. Some of these things are pretty much life hacks. One of them – Twitter cards – I didn’t even know existed, let alone a good way to use it! The Salesforce blog is the perfect place for salespeople to beef up their skills with little fixes.

Insightly’s Blog

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Insightly’s blog is geared to current CRM users and prospective CRM users who are fairly far into the research process. They publish a lot of very useful how-to articles. A good example is their post on how to successfully rollout your new CRM. It’s an interview with a CRM rollout expert that clearly and simply doles out three killer tips on how to make your CRM implementation go smoothly. Seriously, this blog publishes some really useful stuff for CRM users (and about-to-be users). The only thing that holds me back from giving Insightly a full five stars is that many of their blog posts focus on self-promotion or Insightly-particular how-tos.



This is Nutshell’s relatively new blog – they only started posting consistently at the beginning of 2014. It is a must-read for any small business needing education on all-things CRM and sales strategy. The pieces are focused on subjects like how to retain your best sales reps and 18 ways to improve your sales presentations. Again, like Insightly, Nutshell does have a decent amount of self-promotional and product-education posts, but you can find all their best sales-related content in the “Sell to Win” section of the blog.

So that, in a nutshell, is my round-up of best CRM blogs (pun intended). What CRM blogs do you read? Why do you like them? Leave us some suggestions in the comments below!

Looking for Customer Relationship Management software? Check out Capterra's list of the best Customer Relationship Management software solutions.

About the Author

Cara Wood

Cara Wood

Cara Wood is a marketing associate at Capterra and a graduate of Mary Washington! When she's not hard at work at Capterra, she can be found horse-back riding, reading and just generally having a good time at life.



Comment by Brian Laughlin on

Nice Post, This post is sharing good knowledge about real estate CRM. Keep sharing this type of informative posts. We are also in this field


Comment by Pankaj Verma on

Thanks Cara for such a informative CRM Software related post.I just want to add sometimes these dosen’t meet with the client requirement than still we have to go for customized one.

Comment by Johny on

Your post is really informative. Thanks for sharing the list of CRM blog.

Comment by Parag Apte on

Thanks for sharing very good stuffs about CRM,it provides useful information to engage more customer and increase the sales. Prism it also provides CRM module to automate repeatative tasks and shorten the sales cycle.Use our services at

Comment by Nikita Sawant on

Loved the list. I regularly refer to most of the blogs above, can’t wait to dig into the rest of them. A useful addition to the list would be the Cymetrix Software blog , a blog that has consistently helped me get the best out of CRM.

Comment by on

Another great free web and mobile CRM is GeoCRM with its smart visual data: or

Comment by Kevin on

Singapore’s leading CRM provider, TigernixCRM (

Comment by Ashley Jane on

Thanks Clara good list of CRM’s , you can have a look aw too its All-in-one CRM and Marketing Automation Platform. Which is Machine learning software which improves outcomes and delivers successful customer engagement. and the software is free too for 5 users

Comment by Scott on

Since there are so many CRMs on the market, it’s good to look for ones that fit your niche (Ricochet is one used by many insurance, mortgage, solar and education companies).

Ricochet info at


Comment by Steven Jeffes on

Also check out my CRM blog for some really good content, blog followed by 158,000 world-wide:


Comment by Kanya Anindita on


I would like to suggest HashMicro from Singapore:

They offer a fully-integrated and low-cost CRM software.

Comment by Ripple CRM on

Nice article…. don’t forget the new guys… with so many big players within the market its not always easy for the new CRM companies to get established. have made a real effort to bring some up to date relevant business advice to help companies outperform their competitors.

Comment by Andrew P on

Good article. I would also add and to the mix.

And if you are looking for simple, light CRM, take a look at

Comment by John Phill on

VCA Value Creation Automation CRM is among the leading CRM platforms which is making a lot of buzz in UAE’s market.


Comment by Jake D on

Hi there! Thanks for the info. I would recommend anyone looking for a low cost and effective CRM to check out

Comment by M Patel on

Great list of top blogs, still valid in 2018. If anyone needs CRM resources, head over to or

Comment by mert dogkan on

Hello everone,

Planports is the successfull application and I would like to suggest it.

Comment by Jacklincy on

Great cara!! You have gave a great idea about crm. It’s very informative and useful

Comment by williyamrobot on

Thanks for the CRM productsand capture CRM is one among the top 8 best crm software. capture CRM Software launched the customer service software product called capdesk.

Comment by Sonia on

Thanks for listing the products. Kapture CRM is one among the top 8 best crm software. Kapture CRM Software launched the customer service software product called Kapdesk.

Comment by Sharon Swendner on

Cara, thanks for the list! As a CRM practitioner for many years, I am excited to get into the conversation on all things CRM as I dive into helping others leverage these tools for insights, action and ROI.

Comment by Michael Bane on

Why not eWay-CRM blog?


Comment by Yuliya Valko on

You are totally right, Cara! Not so easy to find some relevant and good blogs to follow. This list helped a lot. Thank you! I could only add that recently started publishing interviews with entrepreneurs sharing their business insights about startups, investment & technology.

Pingback by TOP 3 CRM blogs | Blog e-Commerce on

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Comment by Jessica on

You forgot the SuperOffice blog. ;o)


Comment by Cynoteck on

Thanks Cara! For such a nice list of the CRM blogs.

Comment by Jennifer Smith on

Cara —

Can you also suggest some good CRM Twitter handles to follow?

Comment by aaidan on

An intelligent software for new-age consultants, IntellioCRM’s unique features brings easy and simplicity to work . Helping translate each opportunity into business.

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