Many membership management systems come with a basic membership management foundation with all the tools that you need to manage your contacts and members.
These tools include managing your subscriber information, donations, events, accounting, reporting, payment processing, and sometimes email marketing, website integration and campaign management as well. All of those features are a great place to start to get going with organizing your association.
But what about when your needs become more complex?
Suddenly, you need something more robust to manage your finances and reporting, your volunteers, and your pledges and grants.
Below is a list of some of the most common add-ons for nonprofits, and how you will know that you need them. These add-ons can either be sold individually on top of what you paid for your nonprofit membership management system, or they can be included in the membership system’s pricing packages—these typically range from $20-$400/month.
A volunteer management add-on will help you with the whole process of managing your volunteers. It will assist with recruiting, analysis, task management, scheduling, follow up emails and thank you notes.
While there is no set number of volunteers that you need to reach before getting a volunteer add-on, many nonprofits start struggling when they reach about 40 or 50, or when they are no longer able to keep track of each volunteer’s schedule, contact information, and other important data for managing them.
If you find yourself applying for ten or more grants every year, it’s likely that you need a grant management add-on.
A grant management add-on will allow you to create an organized and step-by-step approach to getting grants to support the mission of your organization. This type of add-on can help you to come up with descriptions of different funding operations by each funder, organize and simplify the application process as well as track and report all of the results.
If you have ten or more monthly donors, having a pledge add-on is going to save you a lot of time. Having an add-on devoted to your pledges for automating payment processing, creating donation and payment records, and tracking all of your irregular pledges is the best way to manage multiple monthly donors.
When your organization finds itself regularly selling tickets to events, you may want to consider a ticketing add-on. A ticketing add-on will help your organization manage all the details of selling tickets, like payment processing, assigned seating, and printing tickets.
If you run a school or offer any classes or training courses, you could need a course registration add-on to make the class registration process easier for you and your students, and also to manage follow-up and communication as well. If you only run occasional informal courses, regular communication capabilities in your membership management system or in a basic CRM should work just fine for you.
If you find yourself needing to gather more information from your members through surveys, questionnaires, or applications, then having a forms add-on might be the best thing for you. An add-on like this will let you gather information about your members.
If your organization sells any services or goods, having a sales/eCommerce add-on will be great to track sales and process payments. It will give you more functionality so that you can manage your pricing, discounts and taxes, and also some can keep track of your inventory levels as well.
What other types of add-ons are good for membership systems? Add them in the comments below!
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