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Ankita Singh

Articles by Ankita Singh

Ankita Singh

Ankita Singh

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Content Writer at Capterra, sharing insights about customer experience, CRM, and project management. MA in English from the University of Delhi, India. Aspiring to be the world’s best pasta chef. Work cited in publications such as Getfullyfunded and Proofhub. I love storytelling, socializing, and traveling.

6 Best Free Help Desk Software

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Jump to: Agile CRM Crisp EngageBay Freshdesk Spiceworks Zoho Desk As a customer service manager, you may be aware of the multiple benefits of help desk software, including more efficient ticketing, improved customer support experience and... Continue Reading
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