Articles by Ankita Singh

Too many articles claiming to have earth-shattering news about customer experience? Let the experts curate a shortlist for you. Here’s what you need to know this week: Reputation.com and Alorica partner to develop new CX solution,... Continue Reading

Cover the distance from being an accidental project manager to being a more capable, credible, and competent one with these five online project management courses. What is a project management certification? Project management certification is a... Continue Reading

These days, everything is smart. Smart houses, smart phones—and now, smart learning. The smart education market is expected to grow to $586 billion by 2021, up from $193 billion in 2016. Whether yours is a small... Continue Reading

Is your church struggling to keep its members engaged and interested? Are you finding it hard to grow membership for your church? If your answer is yes, a good social media marketing tool is just what... Continue Reading

Recently, I ordered an outfit from a small online store, and the experience did not go well. They delivered the wrong item, and then it took the delivery team a couple of days to find the... Continue Reading