/ Articles by Baljeet Kaur

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Baljeet Kaur
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Baljeet Kaur is a senior market research specialist at Capterra, providing insights about choosing the right software and technology for small and medium businesses. She is inspired by how technology is changing our daily lives, in the smallest and biggest of ways. She enjoys getting creative in the kitchen and trying out different restaurants/cuisines with friends and family.

Published May 10, 2023; Modified March 1, 2024
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We hear from software buyers time and again that price and functionality are two of their top considerations when investing in customer relationship management (CRM) software. Budget is a consideration for most businesses, but affordability alone doesn't make a product valuable—it must also offer the required functionality.
Published January 25, 2024
header image for the blog article "Capterra Value Report: A Price Comparison Guide for Event Management Software"
We hear from software buyers time and again that price and functionality are two of their top considerations when investing in event management software. Budget is a consideration for most businesses, but affordability alone doesn't make a product valuable—it must also offer the required functionality.
Published May 26, 2022; Modified January 19, 2024
header image for the blog article "Capterra Value Report: A Price Comparison Guide for Call Center Software"
We hear from software buyers time and again that price and functionality are two of their top considerations when investing in call center software. Budget is a consideration for most businesses, but affordability alone doesn't make a product valuable—it must also offer the required functionality.
Published November 22, 2023
Header image for the blog article "Buyers Switch Manufacturing Software To Improve Efficiency and Optimize Operations"
Fifty-four percent of manufacturers plan to increase tech spending by at least 10% in 2024, according to our SMB Tech Trends Survey.* As a result, finding the ideal manufacturing software tailored to your business's unique requirements is crucial to streamlining manufacturing operations. Each year, Capterra software advisors speak with thousands of business decision-makers to diligently assist them in evaluating and selecting the most suitable manufacturing software solutions for their business.
Published November 22, 2023
Header image for the blog article "Businesses Switch Construction Software to Enhance Efficiency, Improve Functionality, and Convenience"
Sixty percent of small and midsize businesses (SMBs) report purchase regret over a recent technology purchase, according to our 2024 Tech Trends Survey.* Your business doesn’t have to be one of them.
Published July 10, 2023
Header image for Buyer Insight Report titled "Businesses Switch Learning Management Software to Improve Functionality, Efficiency, and Convenience"
Eighteen percent of HR leaders consider their organization's learning and development (L&D) program to be of a "poor" or "fair" quality.* If this resonates with you, it's time to leverage a learning management system (LMS) to strengthen your organization's L&D initiatives.
Published May 30, 2023
Header image for the blog article "Avoid a Failed Human Resources Software Implementation by Learning From Buyers With Experience"
Ninety percent of human resources (HR) leaders have plans to maintain or increase their investments in technology during the current year (2023). If you’re one such leader, you’re likely familiar with the challenges posed while selecting the right technology for your needs.
Published September 8, 2022; Modified May 18, 2023
Header image for the blog article "Capterra Value Report: A Price Comparison Guide for Survey Software"
We hear from software buyers time and again that two of their top considerations when investing in a new survey software solution are price and functionality. Budget is a constraint for most businesses, but affordability alone doesn't make a product valuable—it must also offer the functionality you need.
Published April 18, 2023
Businesses willing to switch to a new CRM to improve efficiency, secure missing functionality, and gain usability
Eighty-three percent of small and midsize businesses (SMBs) cited customer relationship management (CRM) software as either very effective or moderately effective in helping them achieve their marketing goals, according to our 2021 Marketing Technology Survey.*
Published March 11, 2022; Modified March 15, 2023
CAP-US-Header-Price Comparison Guide for Human Resource Software-1200x400-DLVR_US_1200x400_DLVR
We hear from software buyers time and again that two of their top considerations when investing in a new human resource (HR) solution are price and functionality. Budget is a constraint for most businesses, but affordability alone doesn't make a product valuable—it must also offer the functionality you need.
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