Articles by Collin Couey

Are you focusing on the right marketing strategies during this crisis to maintain brand loyalty? Follow our guide to make sure you’re on track for a strong reopening. In normal circumstances, over 60% of small businesses... Continue Reading

Use these 6 easy tips to ensure your team is efficient and professional in video conferences. COVID-19 has made remote work a must instead of a nice perk, and video conferencing is becoming a necessary way... Continue Reading

Customer relationship management is about focusing your efforts on the customer, not the tools that enable customer care. Customer relationship management (CRM) can refer to both a business strategy for building customer relationships and the technological... Continue Reading