Articles by Toby Cox

Toby Cox

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Senior Content Writer @ Capterra covering software trends and stories of small business resilience. B.A. in Foreign Affairs and Middle Eastern Languages from the University of Virginia. Beekeeper and bookworm. Virginia native. I love yoga, getting lost in new places, and being outside.

How To Set Up Your Small Business Payroll

Published April 19, 2017 by Toby Cox; Updated on September 8, 2022

There is very little (if any) room for human error in payroll. Unpaid employees are disgruntled employees, and an unpaid Internal Revenue Service (IRS) can be downright scary. While larger businesses may have an entire department... Continue Reading

The Benefits of IoT in Customer Support

Published September 23, 2016 by Toby Cox; Updated on July 29, 2022

Customers are changing the way they shop and relying on new and different technology to make their purchases. This changes how customers expect to interact with your small business, which means your business needs to change... Continue Reading

How To Prepare For Your Software Demo

Published June 28, 2022 by Toby Cox - Guest Contributor

Scheduling software demos means you’ve already done the legwork of pinpointing your business challenge, defining your software goal and requirements, researching the options, and narrowing down your search to a shortlist of no more than five... Continue Reading

4 Free Nonprofit Budget Templates For Your Organization To Smoothly Manage Finances

Published August 2, 2021 by Toby Cox

Track your nonprofit’s income and expenses using these free business budget templates. Use your budget wisely and manage finances for smoother operations. Imagine being on a budget and going to the supermarket without a laundry list... Continue Reading

The Future of Law Firms Is Remote: How Will Software Make It Possible?

Published July 16, 2021 by Toby Cox

Left dusty and vacant, the coveted corner office will be a relic of the past as attorneys (and their clients) continue to embrace remote work and the technology that makes it possible. The corner office with... Continue Reading

3 Benefits of Adopting Workflow Automation for Law Firms

Published July 12, 2021 by Toby Cox

Automating processes, especially routine processes, can transform your law firm by saving legal professionals time on administrative tasks. While process automation is not new, it is new to many in the legal industry, which has traditionally... Continue Reading

3 Legal Trends on the Rise (And How Your Firm Can Use Tech To Get Ahead)

Published July 6, 2021 by Toby Cox

More firms are going digital to accommodate remote workers, meet client expectations, and increase efficiency. The legal industry has traditionally been hesitant to adopt new technology. Like many other industries, however, the pandemic made it necessary... Continue Reading