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Taylor Short
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Team Lead at Capterra, sharing insights about the manufacturing and maintenance industries. Journalism grad. Published in The Washington Post, Facility Management Magazine, and Facility Executive Magazine. Texas native. I love helping my team produce wildly useful content.

Published January 18, 2023
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Operating a small business has never been more fraught with uniquely modern challenges. From pandemic-related shifts in how we work and what consumers expect, to more recent economic and supply chain insecurity, it’s no wonder software and technology takes an increasingly important role moving into 2023.
Published January 17, 2023
Header image for the blog post "2023 SMB Tech Trends White Paper: Overcome Modern Obstacles With a Flexible Software Strategy"
Technology has always been a factor in driving business goals, but small businesses are leveraging software more than ever to tackle 2023’s biggest challenges.
Published February 14, 2020; Modified December 2, 2022
Header image for the blog article "3 Powerful Ways To Get Buy-In for New Software"
Getting a group of people to agree on a place for lunch can be difficult. Now, imagine getting your bosses, coworkers, and employees on board for brand new software that impacts the entire company.
Published February 10, 2021
Hotel Management Software
The pandemic left thousands of small hotels empty across the world, but the hotel industry is preparing for a strong rebound. Meanwhile, traveler expectations have changed.
Published July 2, 2020
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Your software subscription period is almost over. Do you renew that subscription without looking around the market for better options? Even if you’re happy with the system, the renewal is an opportunity to confirm that you have the best software available.
Published June 25, 2020
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After a successful implementation, it’s important to gauge exactly how new software is impacting your business to learn which aspects are most effective at solving business challenges. If this value is clearly defined, it’s easier to get buy-in for future technology.
Published May 15, 2020
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Your new software is only useful if employees use it in the right way. Following workflows, completing important fields, tagging certain coworkers—there are a variety of ways users can fail to leverage a system for its fullest value.
Published May 8, 2020
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If a software user does not know how to use a new system, they may enter customer data in the wrong fields, skip important workflow steps, or worse—expose sensitive business data.
Published April 30, 2020
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Getting new software up and running is a critical step, but it can fall apart without specific goals, important milestones, and clear communication.
Published March 16, 2020
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With remote work policies on the rise, companies are saving on real estate costs while also getting significant boosts to morale and productivity. But what seems like a win-win situation too often fails after simply handing out laptops and sending folks home. A thriving remote team requires more upfront planning.
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