IT Management

9 Best Business Continuity Software

By | 11 min read | Published

Business continuity software helps develop continuity plans to sustain business operations during disruptions or crises.

Businesses often face unforeseen interruptions such as natural disasters or power outages. Other times, market crashes can slow down or stop all operations. Whether you’re a business owner or an operations manager, your job is to be prepared for such situations and ensure your organization has a business contingency plan to stay afloat.

However, manually assessing your business’s risk potential and coming up with solutions for crisis management can be tiring and complicated. Fortunately, with the right business continuity software, you can find gaps in your contingency strategy, analyze operational risks by assessing the market and competitors, and implement the right mitigation strategy for disaster recovery.

To help you make the right software choice, we have listed the nine best business continuity software based on two parameters: user ratings and popularity. Each parameter is weighed and scaled to a value between 1 and 50.

User ratings: This parameter considers the overall user ratings of products based on reviews written in the last 24 months. Users rate products on a scale of 1 (lowest) to 5 (highest).

Popularity: This parameter considers the average monthly search volume for a standardized set of keywords for each product, as derived by a proprietary search methodology, as well as the position of the vendor’s domain on the search engine results page (SERP) for each keyword. It’s a measure of user interest and relevance used as a proxy for popularity.

Note: Products are listed in descending order of their total scores—i.e., summation of user ratings and popularity scores. If two or more products have the same score, they are listed alphabetically. (Read how we selected these products.)

9 best business continuity software chart
1

Carbonite: Protects systems against ransomware

  • User rating: 47/50
  • Popularity score: 50/50

Carbonite is a data protection and business continuity management solution.

It safeguards the files and information on your systems by creating regular backups and storing them in the cloud. If your business hosts servers, you can use Carbonite to encrypt your servers, protect the files in them from cyberattacks, and decrease operational risks. You can also encrypt external storage devices.

With Carbonite, you can monitor online backups and access files from any device using a web-based dashboard. The software also lets you recover files in case your system gets affected by ransomware.

Carbonite offers email and phone support. It is a web-based tool and also has a mobile app for Android devices.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Backup and recovery
  • Data protection
  • Encryption tools
  • File storage
  • Online dashboard
  • System restoration
Trial/Free Version:
Free Trial
Free Version
Starting price:

$6 for up to three systems per month (billed annually)

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Setting up a backup in </span></i><a href="https://www.capterra.com/p/223152/Carbonite/"><i><span style="font-weight: 400;">Carbonite</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/223152/Carbonite/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>
2

IDrive: Saves up to 30 versions of all database files

  • User rating: 46/50
  • Popularity score: 50/50

IDrive is a file restoration and business continuity management software solution.

It lets you back up multiple devices and store the device data in a centralized cloud system. You can also back up external hard drives and sync files and folders across systems by linking their backups with cloud storage.

You can create multiple backup versions and retrieve data from any particular date. IDrive retains up to 30 versions of all the files you save. You can also clone your system and restore it to its initial state if there is any damage to the hardware.

The software features a built-in search bar to help find the files or data you need. It provides 256-bit AES encryption using a user-defined key that is not stored on the servers.

IDrive offers chat, email, and phone support. It is a web-based tool and also has a mobile app for Android and iOS devices.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Backup and recovery
  • Continuous backup
  • Cloud backup
  • Disaster recovery
  • Encryption
  • Multi-device support
Trial/Free Version:
Free Trial
Free Version
Starting price:

$3.71 per user, per month (billed annually)

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Backup and recovery in </span></i><a href="https://www.capterra.com/p/171884/IDrive/"><i><span style="font-weight: 400;">IDrive</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/171884/IDrive/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>
3

Cohesity: Provides role-based system access

  • User rating: 48/50
  • Popularity score: 46/50

Cohesity is a business continuity planning and backup recovery tool that helps build organizational resilience.

It simplifies the backup and recovery process for your business by centralizing data management with the help of an intuitive dashboard. You can use the dashboard to find files across systems, check their version histories, and restore them to an earlier version if required.

The software offers AI-based risk assessment to defend against ransomware attacks. In case a system gets infected, it lets you recover all your files. It also offers data lock protection and role-based access control to protect your backup data from unauthorized access.

Cohesity is a web-based tool that offers chat support.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Backup scheduling
  • Business impact analysis
  • Cloud backup
  • Continuous monitoring
  • Data migration
  • Data security
Trial/Free Version:
Free Trial
Free Version
Starting price:

Contact vendor

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Dashboard in </span></i><a href="https://www.capterra.com/p/166007/Cohesity/"><i><span style="font-weight: 400;">Cohesity</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/166007/Cohesity/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>
4

Datto SIRIS: Virtualizes systems for easy recovery

  • User rating: 48/50
  • Popularity score: 40/50

Datto SIRIS is a business continuity management system built for MSPs to protect their client data and run business operations efficiently.

It automatically verifies backups and stores them locally and in the cloud. Its inverse chain technology makes every incremental backup a recovery point for your systems, allowing you to recover files when facing server issues or downtime. It also lets you virtualize servers and individual systems and recover them entirely.

The software automatically captures backup screenshots and stores them in the cloud for offsite storage and recovery. It also performs routing system and server integrity checks to decrease failure rates during backups and ensure your systems don’t get corrupted.

Datto SIRIS offers email and phone support. It is a web-based tool and also has desktop applications for Windows and Linux.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Backup log
  • Backup scheduling
  • Cloud backup
  • Data replication
  • Disaster recovery
  • Incremental backup
Trial/Free Version:
Free Trial
Free Version
Starting price:

Contact vendor

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Dashboard in </span></i><a href="https://www.capterra.com/p/148228/Datto/"><i><span style="font-weight: 400;">Datto SIRIS</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/148228/Datto/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>
5

Keepit: Offers blockchain-based ransomware protection

  • User rating: 49/50
  • Popularity score: 37/50

Keepit is a data backup and recovery solution for businesses seeking operational resilience.

It provides backup and recovery for all your projects and workloads from a single dashboard. You can use the dashboard to monitor systems and create a disaster recovery plan. With instant search and recovery, you can easily access and search for files in your database, restore them to a previous version, and meet your recovery time objective.

The software integrates with multiple third-party cloud computing tools to migrate and store your business data in the cloud. Its blockchain-based ransomware protection ensures your data is immutable and undeletable. Also, it offers 256-bit AES encryption and role-based user access to protect your data.

Keepit offers chat, email, and phone support. It is a web-based tool and also has a mobile app for Android and iOS devices.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Backup and recovery
  • Backup log
  • Compliance management
  • Disaster recovery
  • Encryption
  • Web access/restoration
Trial/Free Version:
Free Trial
Free Version
Starting price:

$2.95 per user, per month

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">User interface in </span></i><a href="https://www.capterra.com/p/219243/Keepit/"><i><span style="font-weight: 400;">Keepit</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/219243/Keepit/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>
6

Onspring: Measures department-wise risk scores

  • User rating: 48/50
  • Popularity score: 33/50

Onspring is a policy management solution that automates incident management workflows and compliance testing for individual business departments.

It allows you to set compliance initiatives and automate the process of tracking them. It provides an integrated reports dashboard that lets you review the controls, validations, and tests for compliance policies as well as add compliance owners.

You can measure and track organizational performance with a live dashboard that shows the risk scores, key performance metrics, and audit activity status of each department. You can also change company-wide policies based on your findings to optimize business processes.

Onspring is a web-based tool that offers chat, email, and phone support.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Audit management
  • Business process control
  • Controls audit
  • Dashboard
  • Environmental compliance
  • Task management
Trial/Free Version:
Free Trial
Free Version
Starting price:

Contact vendor

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Policy management dashboard in </span></i><a href="https://www.capterra.com/p/138931/Audit-Software/"><i><span style="font-weight: 400;">Onspring</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/138931/Audit-Software/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>
7

NAKIVO: Creates replicas of virtual machines

  • User rating: 50/50
  • Popularity score: 30/50

NAKIVO is a data protection tool that creates backups to recover lost information.

You can deploy the software on your systems and run a complete backup recovery process to safeguard all sensitive data and store it in the cloud. You can recover data in case of any damage to your physical systems. You can also monitor the backed-up data online and track changes as you add new data.

The software creates multiple restore points for your systems. It also creates replicas of the virtual machines you have in place. You can turn on auto-monitoring for your virtual systems and get real-time notifications if any issues or errors arise.

NAKIVO is a web-based tool that offers chat, email, and phone support.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Archiving and retention
  • Asset tracking
  • Audit management
  • Business process control
  • Change management
  • Configuration management
Trial/Free Version:
Free Trial
Free Version
Starting price:

$19 per user, per month

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Dashboard in </span></i><a href="https://www.capterra.com/p/161328/NAKIVO/"><i><span style="font-weight: 400;">NAKIVO</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/161328/NAKIVO/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>
8

Comet: Schedules automatic system backups

  • User rating: 48/50
  • Popularity score: 26/50

Comet is a business continuity planning software solution that assists in backing up sensitive data.

It helps protect and restore servers and digital disk partitions containing sensitive business data. You can schedule backups for your systems and exclude specific disks if you wish to. Once the backup is complete, you can restore the data to a local virtual machine or cloud server.

The software notifies you if there are any changes to disk partitions and offers system encryption via a role-based authentication process. It integrates with multiple third-party cloud computing applications and also provides server and cloud backups.

Comet is a web-based tool that offers email and phone support.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Alerts/notifications
  • Archiving and retention
  • Backup and recovery
  • Compression
  • Continuous monitoring
  • Data storage management
Trial/Free Version:
Free Trial
Free Version
Starting price:

$2 per user, per month

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Adding a storage vault in </span></i><a href="https://www.capterra.com/p/162943/Comet-Backup/"><i><span style="font-weight: 400;">Comet</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/162943/Comet-Backup/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>
9

Altaro VM Backup: Offers WAN-optimized system replication

  • User rating: 48/50
  • Popularity score: 23/50

Altaro VM Backup is a backup, recovery, and restoration tool for managed service providers.

It creates backups for virtual machines and physical systems. With WAN-optimized replication, it replicates your virtual machines to a remote site and improves their recovery time. Instead of running daily backups, it lets you run custom backups by setting your own backup schedule.

The software offers native integrations with multiple cloud computing applications. Once you enter your access credentials for any third-party cloud storage solution, the software securely backs up all the data without requiring any additional resources.

Altaro VM Backup is a web-based tool that offers chat, email, and phone support.

*Analysis accurate as of August 22, 2022
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Key Features:

  • Backup log
  • Backup scheduling
  • Billing and invoicing
  • Cloud backup
  • Compression
  • Differential backup
Trial/Free Version:
Free Trial
Free Version
Starting price:

$579 per month for five users

Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Dashboard in </span></i><a href="https://www.capterra.com/p/122717/Hyper-V-Backup/"><i><span style="font-weight: 400;">Altaro VM Backup</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.capterra.com/p/122717/Hyper-V-Backup/"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>

How to choose the best business continuity software for your business

These are some important considerations to keep in mind when buying business continuity management software:

  • Assess whether the software integrates with the third-party cloud computing applications you use. If you use third-party applications for hosting servers and storing business data, the software you pick should be able to integrate seamlessly with those platforms. Be sure to check the integration compatibility for each software you use.
  • Check how often the software backs up data and whether it provides custom backup scheduling. While almost every business continuity software offers daily backups, it’s crucial to go with a tool that lets you customize scheduling according to your data requirements.
  • Look for visual reporting functionality and a visual monitoring dashboard. Business continuity software tools with visual monitoring dashboards and the ability to create visual reports that showcase bugs and errors with servers or backups are always a good choice. Be sure to ask vendors whether their product provides these features or not.

Common questions to ask vendors when choosing business continuity software

Here are some common questions to ask vendors when exploring business continuity software options:

What kind of disruptions is your software prepared to handle?

Your business can be disrupted by natural disasters, cyberattacks, malware, and network and server issues, among others. When evaluating software vendors, check if their product is prepared to handle the wide range of interruptions that your business is susceptible to.

How frequently do you release updates?

An ideal business continuity management solution should frequently release patches and updates to fix existing bugs and make the operating environment more secure. Ask vendors how often they release updates for their software.

What kind of customer support should I expect?

Ask vendors what all their customer support service covers and whether they offer training programs for new users. Having robust customer support is crucial when looking for business continuity software.

How did we choose these products? We didn’t—you did

To find your ideal software match, you need information you can trust—so you can save time, stay on budget, and focus more energy on growing your business. It’s why we vet and verify all our user reviews and recommend only the tools endorsed by people such as you.

In other words, our product recommendations are never bought or sold, or based on the opinion of a single individual—they’re chosen by your peers, reflecting the views and experiences of our independent base of software reviewers.


At Capterra, we objectively select and rank products based on a methodology developed by our research team. Some vendors pay us when they receive web traffic, but this does not influence our methodology.

To be considered for this list, products must meet the following criteria:

  • Have at least 20 unique product reviews published on Capterra within 24 months of the start of the research process for a given report (as of August 22, 2022).
  • Show evidence of offering business continuity functionality as demonstrated by publicly available sources, such as the vendor’s website.
  • Serve North American users, as demonstrated by the product reviews submitted from that region.
  • Be relevant to software buyers across industries or sectors—in other words, no “niche” solutions that cater exclusively to one specific type of user—as determined by our analysis of user reviews and/or market research.
  • Achieve a minimum normalized overall user rating, after normalizing and weighing review recency (see description under the “scoring” section).
  • Achieve a minimum popularity score.

Scoring

To arrive at a final score for each product:

  • Scores are calculated for the user ratings dimension based on the overall average user ratings. Average product ratings are normalized for recency and volume of reviews.
  • The popularity score is calculated by analyzing the search volume for each product and scaling the findings to a score between 0 to 50.
  • Scores for each dimension are scaled to a maximum of 50.
  • The final score is a combination of popularity and user ratings scores.

Products are represented, included, and/or scored solely based on user ratings and popularity data and are independent of any relationship that Capterra has with vendors.


Looking for Business Continuity software? Check out Capterra's list of the best Business Continuity software solutions.

About the Author

Ashish Upadhyay

Ashish Upadhyay

Ashish Upadhyay is a content writer at Capterra, helping small businesses identify the right software for their business needs by analyzing user reviews data for the highest rated products in relevant software categories. Prior to joining Gartner, he worked in insurtech, fintech, and real estate. Specializing in marketing, project, and IT management, Ashish’s works have been featured in MAST magazine and Medium. In his free time, he enjoys working out and playing video games.

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