Customer Insights: Top 4 High-Value Project Management Software

Andrew Conrad profile picture
By Andrew Conrad

Published
5 min read

Everyone wants good value, but how do you find high-value project management software? We have the secret.

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Value is an inherently good term. From McDonald's Extra Value Meals to True Value hardware stores, "value" implies you're getting a fair return on your investment and a quality product for your money.

Seeking out high-value products is not a bad way to search for new project management software. Unfortunately, you can't just go into an online software directory and click a filter that shows only products of high value.

But you can do the next best thing and take advice from your fellow business software users.

We analyzed more than 70,000 user reviews to find out how real project management software users feel about the value of specific project management tools. Based on these reviews, we've given each product a Sentiment Score.

What is a Sentiment Score?

Think of the Sentiment Score as a numerical representation of how people feel. The score is a rating of how positive the comments for a product or the features of a product are. Rave reviews get a higher score, lukewarm reviews receive a lower score, and poor reviews get a negative score—all on a scale of -10 (negative) to 10 (positive).

Top 4 high-value project management software

Product

Value Sentiment Score (out of a possible 10)

ActiveCollab

6.68

Teamwork Projects

6.57

Avaza

6.52

ClickUp

6.48

For more on our methodology, click here. Products are listed in order of Sentiment Score, from highest to lowest.

1. ActiveCollab

Trial/Free Version

  • Free Trial
  • Free Version

Device compatibility

* Analysis accurate as of date of publication

ActiveCollab is a streamlined project management tool that is designed to be free of distractions, helping digital agencies, tech teams, universities, and design firms get their work done. It supports teams of all sizes, from small startups to international corporations. According to our user reviews, it's also a great value.

Some value-adding features reviewers like:

  • Expansive feature set, including reports

  • Intuitive interface

  • Introductory training and customer support

  • Ease-of-use

  • Integrations

  • Frequent updates

Value Sentiment Score comparison and analysis

How much do reviewers like ActiveCollab's value? To answer this, we looked at the Sentiment Score for ActiveCollab when value is mentioned. We found that it has a significantly higher score than the average of all other products (not including ActiveCollab)—about 9% higher:

1-value-sentiment-compraison

Additionally, reviewers have few neutral comments compared to positive comments on ActiveCollab's value, and there are no negative comments regarding its value.

2-activecollab-how-people-feel


Think Active Collab might work for you?

READ WHAT USERS SAY


2. Teamwork Projects

Trial/Free Version

  • Free Trial
  • Free Version

Device compatibility

* Analysis accurate as of date of publication

Teamwork Projects is a people-based project management tool that is used by everyone from creative teams to marketing teams to tech teams. The Ireland-based company has been producing business software since 2007, and, in addition to project management software, it also offers help-desk and chat tools.

In 2015, Gartner named Teamwork Projects a Cool Vendor (content available to subscribers), citing its low price point, broad set of features, and “culture of continuous improvement," making it a good choice for any organization looking for an easy-to-use project management tool.

Some value-adding features reviewers like:

  • Ability to scale

  • Generous feature set

  • Ease-of-use

  • Intuitive user interface

  • Convenient mobile app

  • Record-keeping, cost estimation, and reports

Value Sentiment Score comparison and analysis

How much do reviewers like Teamwork Project's value? To answer this, we looked at the Sentiment Score for Teamwork Projects when value is mentioned. We found that it has a significantly higher score than the average of all other products (not including Teamwork Projects)—about 7% higher:

3-Teamwork-Projects-sentiment-comparison

Reviewers have far more positive comments about Teamwork Project's value than neutral comments, and less than 5% of comments are negative:

4-Teamwork_Projects-how-people-feel


Think Teamwork Projects might be right for you?

READ WHAT USERS SAY


3. Avaza

Trial/Free Version

  • Free Trial
  • Free Version

Device compatibility

* Analysis accurate as of date of publication

Avaza is an all-in-one project management tool designed for businesses of all sizes, from freelancers to corporations. The company claims more than 30,000 users in 150+ countries. In addition to project management, Avaza also lets users track time, manage expenses, and send invoices, all from one interface.

Some value-adding features reviewers like:

  • Instantly toggle between Kanban and Gantt chart views

  • Simple, straightforward interface with a deep feature set

  • Priced well for small businesses on a budget

  • Great customer support and introductory demo call for new users

  • Professional invoices

  • Strong mobile app

Value Sentiment Score comparison and analysis

How do reviewers feel about Avaza's value? We determined the Sentiment Score for Avaza when value is mentioned and found that it's about 7% better than the average for all project management software (not including Avaza):

5-Avaza-sentiment-score-compare

When talking about Avaza's value, reviewers have far more positive comments than neutral and negative comments:

6-Avaza-pie-chart


Think Avaza is right for you?

READ WHAT USERS SAY


4. ClickUp

Trial/Free Version

  • Free Trial
  • Free Version

Device compatibility

* Analysis accurate as of date of publication

ClickUp calls itself the “one app to replace them all." That might be a stretch, but it does offer task management, document management, calendars, and messaging for every type of team. The San Francisco-based app has been around only since 2016, but it has already garnered more than 1,300 reviews and a 4.5/5-star user rating on our site.

Some value-adding features reviewers like:

  • Excellent customer support

  • Expansive set of features and integrations

  • Ease-of-use and gentle learning curve

  • Affordable upgrades from the free version, with discounts

  • Great for teams

  • Free version is sufficient for startups

Value Sentiment Score comparison and analysis

How do reviewers feel about ClickUp's value? To answer this question, we determined the Sentiment Score for ClickUp when value is mentioned. Its score is about 6% more positive than the average value sentiment score for all project management software (not including ClickUp):

7-ClickUp-sentiment-score

Reviewers have far more positive comments about ClickUp's value than neutral comments and have almost no negative comments:

8-ClickUp-pie-chart


Think ClickUp is right for you?

READ WHAT USERS SAY


Methodology


For this report, we analyzed 75,432 reviews across 220 project management products. To be considered for inclusion in this report, we required that the product have 20 or more unique reviews mentioning “value"* or related terms.

The products listed in this report had the highest percentage of positive mentions of value of eligible products.

To calculate Sentiment Score, we looked at the specific mentions of value in each review and analyzed the terms used to describe value. We then scored each term on a scale of -10 to 10, with 10 being the most positive, 0 being neutral, and -10 being the most negative. The score for each snippet was the sum of all descriptive terms in the snippet. Snippet scores were then averaged for the product to determine average Sentiment Score for the product.

When comparing the average Sentiment Score of a product to the average score for the entire category, the product's score was removed for accuracy.

* "Value" in the context of this report means a good return for the customer's investment.


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About the Author

Andrew Conrad profile picture

Andrew Conrad is a senior content writer at Capterra, covering business intelligence, retail, and construction, among other markets. As a seven-time award winner in the Maryland, Delaware, D.C. and Suburban Newspapers of America editorial contests, Andrew’s work has been featured in the Baltimore Sun and PSFK. He lives in Austin with his wife, son, and their rescue dog, Piper.

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