Cvent, Eventbrite, or neither? An Event Management Software Showdown

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In the left corner we have Eventbrite and in the right corner we have Cvent. These two software options sit atop our list of the Top 20 Most Popular Event Management Software based on their number of customers, social media followers, users, and market score.

Event Management Software Comparison

Consider this comparison to be akin to the Rocky Balboa vs. Apollo Creed matchup in event management software.

Both choices have their unique features, benefits, and drawbacks. As a software buyer, you probably scratch your head over the differences between the two and whether or not either of these popular options are right for you.

This is the Eventbrite vs. Cvent comparison you’ve been waiting for!

Round One: Eventbrite

Eventbrite (1)

Not only does Eventbrite remain number one on our “Most Popular” list for event management software, our latest event management user survey we conducted found the same result when asking small-to-medium sized business owners.

(Cvent did not make the cut in the survey report for this reason, since it is geared towards enterprise rather than small businesses.)

Eventbrite_2

But why is Eventbrite so popular, especially among small-to-medium sized business owners? According to our many customer reviews of the software, frequently cited reasons include its reasonable pricing and simplicity. Eventbrite is an inexpensive software that offers free use for free events and low service/payment processing fees for paid events.

As for its ease of use, the user interface is clean and intuitive. Not only is it available online on desktop computers, but Eventbrite also offers easy mobile access for event managers and attendees.

Features:

  • Attendee Management
  • Badge Management
  • Client/Customer Management
  • Conferences/Seminars
  • Conventions
  • Guest List Management
  • Registration Management
  • Social Promotion
  • Surveys and Feedback
  • Ticketing
  • Trade Shows
  • Weddings/Parties

Missing Features:

  • Catering Management
  • Exhibit/Vendor Management
  • Lead Retrieval
  • Meetings
  • Room Block Management
  • Space/Room Setup
  • Sponsor Management
  • Travel Management

Capterra User Rating: 4.5/5 Stars

It seems that judging by the pricing and features, Eventbrite is geared towards smaller businesses rather than major enterprise companies with many yearly events. This leads us to our other contender.

Round Two: Cvent

Cvent

Eventbrite may have thrown the first punch in this piece, but that doesn’t mean Cvent is out. Not by a longshot.

Cvent is the number-two “Most Popular” event management software, right behind Eventbrite, but is comparing these two systems fair?

Pricing is the most obvious difference between the two. While Eventbrite offers a free option for free events or with a “per-registrant” system, Cvent’s pricing isn’t so straightforward. They determine the cost of their product through a negotiation. Factors that add to pricing include bargaining over features that will be used. The monthly cost of the software can add up to several thousand dollars.

In terms of user experience, many reviews on Capterra cite Cvent as an easy-to-use system with a helpful support line.

Features:

  • Attendee Management
  • Badge Management
  • Client/Customer Management
  • Conferences/Seminars
  • Conventions
  • Exhibit/Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Registration Management
  • Room Block Management
  • Social Promotion
  • Sponsor Management
  • Surveys and Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings/Parties for Third Parties

Missing Features:

  • Catering Management

Capterra Rating: 4.5/5 Stars

Cvent comes across as better suited for major enterprises with multiple events each year, unlike Eventbrite, who’s pricing and features are better suited for smaller businesses and orgs. However, in return for a higher price, Cvent does offer many features which are lacking by Eventbrite.

Should I consider a different option?

Turns out that Eventbrite vs Cvent isn’t the best comparison. Both options have their strengths, weaknesses, and focuses, but what if neither software is exactly what you are looking for? What if you need all available features but don’t want to pay Cvent prices?

Luckily there are more than two event management software systems to choose from which offer all available features at a lower price. In fact, there are three options in our directory with all available features with a four-star rating or higher:

  1. Eventleaf

Eventleaf is a web-based event management software with a similar pricing system to Eventbrite but with more features.

  1. rsvpBOOK

Just like Eventleaf and Snappii, rsvpBOOK offers all of the features recorded by our directory, however the pricing system is different from Eventbrite or Cvent. Instead of percentage charges pushed onto event attendees, rsvpBOOK either offers a free basic plan, or several “per registrant” fee plans.

  1. Snappii Mobile Apps: Conferences

Snappii is the most unique software of the three. Snappii allows you to create customizable mobile interfaces based on the industry you work in. In this case, events and conferences. Snappii will help design the app that you need for a tiered monthly fee based on the amount of users and whether the app will be publicly available.

Conclusion

If Eventbrite or Cvent are exactly what you need for your event management operations, don’t let this piece discourage you. Just understand that although they are the two most popular options out there, doesn’t mean they will deliver on everything you need.

Have you used Eventbrite, Cvent, or any of the event management software options offered in our directory? Be sure to leave a review on our page so that we can offer the best and most recent information on event management software!

Looking for Event Management software? Check out Capterra's list of the best Event Management software solutions.

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About the Author

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Nick Morpus

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Nick Morpus is a former Capterra analyst.

Comments

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I would wish you would address security standards. I understand that both Cvent and Eventbrite have great security encryption but I’m curious about the other three software’s that are Included as contenders.

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