Legal Software

eDiscovery Software Comparison: 10 Great eDiscovery Software Products Reviewed

Published by in Legal Software

eDiscovery software is “light years behind” according to Geoffrey Vance of LegalTech News, you still need a modern and mobile solution. Sure, we have plenty of electronic discovery software for you to peruse, but how do you sift through all of them to find the right solution for your needs?

eDiscovery software Comparison

Luckily, you only need to keep reading to compare Discovery software products.

1. Logikcull

With an average 5/5 rating among its 13 reviewers, it’s safe to say users are pleased with Logikcull.

Overview

Drag and drop your electronic files into Logikcull and they’ll be processed and ready to review, usually the same day. Great for anyone that needs to be up and running quickly.

Logikcull automates the process of discovery from end to end. Logikcull is cloud-based, easy to use, and offers UNLIMITED storage, processing, users, and productions. Simply drag and drop your files into Logikcull and they are uploaded securely to Logikcull’s cloud service. Within Logikcull all files are scanned, filtered, and organized so that building a discovery database takes just a few clicks.

Mobile: Yes

Web Based: Yes

Training help:

  • Documentation
  • Webinars
  • Live Online
  • In Person

Support availability:

  • Online
  • Business Hours
  • 24/7 (Live Rep)

Pros

Reviewer Barbara Jones, Litigation Support Analyst at McAngus Goudelock & Courie, calls Logikull, “super simple to use. We have implemented several review teams with minimal training.”

“The responsiveness of the support team is a big plus. Not only are they quick to respond when there are questions or issues, but they also are constantly seeking ideas for what to develop next.”

Leigh Isaacs, Director of Records & Information Governance at White & Case LLP, used Logikcull for information governance projects. Specifically, the collection and transfer of data associated with lawyer mobility. Logikcull “brought tremendous efficiencies to a tedious, labor-intensive process. We were able to reduce the amount of staff time required to manually review and extract specific types of files and data, and reduced the amount of time required by attorneys to conduct a final review.”

Rommel Maxwell, IT Supervisor at Tarter Krinsky & Drogin LLP, echoed Jones in saying the process of loading files and preparing data for review was “extremely easy” and the customer service responsiveness was “excellent,” with “fixes or workarounds as various issues come up.”

Maxwell agrees with Isaacs that it allowed the team to do it in “record” time. Maxwell added taht the ECA and bulk tagging capabilities are “excellent.”

He raves that “Great collaboration tools built into the program to allow for seamless group review.”

Cons

Jones warns, “There are some limitations with the program (things like inability to view CAD drawings and inability to highlight on the face of the viewer).” However, “Overall, the ease of use far outweighs the limitations.”

Maxwell points out that larger docs might take a few seconds longer to display on the screen than smaller ones. “Only once did a planned maintenance window affect one of our attorneys, but we were able to work around it ultimately.”

Cost

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2. Wind 

Overview

Wind gives all law firms a license for BigLaw’s favorite eDiscovery tool. Drag and drop upload to Wind, and all your data will be fully indexed and searchable in Relativity. It’s perfect for attorneys working at small law firms who want access to large-firm technology. Wind offers 50GB of space with no limit on number of cases.

Buying and paying is simple and easy. Sign-up is completely online, no salespeople involved. And payment is flat-fee.

Mobile: No

Web Based: Yes

Training help:

  • Documentation
  • Live Online

Support availability:

  • Business Hours

Pros

Access to Relativity is Wind’s major value-add. You’ll also love the flat month-to-month billing, which keeps your credit card statements simple. In addition, Wind offers standard features, including document indexing, full-text extraction, keyword search, and metadata extraction.

Cons

Wind doesn’t offer many expected features, including as case analytics, compliance management, discussion threads, document tracking, or topic clustering. But for a small firm or solo practice whose only other alternative is, well, nothing, Wind is a huge upgrade, especially for the price and hassle.

Cost

  • $299.00/month/user
  • 1st month @$299; $399/month after; month-to-month

3. iPRO Eclipse SE

iPRO Eclipse SE has just one review, but it is 5/5 stars.

Overview

iPRO Eclipse SE wants to replace your legacy litigation database with a full-featured ESI review software, including transcript management and detailed reports. It supports tens of millions of records without a SQL backend or dedicated DBA. Use it for native file ingestion, document review, and full production.

Jeremy Carlson, Litigation Support Specialist at Jones Waldo, describes it as “a great non-SQL desktop application that can service all your ediscovery processing and review needs. Eclipse SE is the perfect application for law firms looking to move their litigation support in house without having to build a server infrastructure to support it.”

Mobile: No

Web Based: Yes

Training help:

No

Support availability:

  • 24/7 (Live Rep)

Pros

When they say full-featured, they mean it. It’s got just about everything you could want:

  • Native file, image, and transcript ingestion allows you to begin reviewing large document collections quickly and efficiently
  • Unitize large, multi-document PDF files faster and easier than ever by applying multiple document breaks in just one pass
  • Batch management allows you to create and assign batches to reviewers based on criteria set by you
  • Custom coding forms let you define reviewers’ tagging palette
  • Built-in dashboard analytics give you real-time data on the status of your review
  • Persistent highlighting allows users to quickly locate key terms for the case
  • Document and page level tagging allow you to organize and propagate tags to family members
  • Fully integrated transcript management tool includes keyword hit highlighting, blended searches, issue coding, and an interactive word index
  • Robust security allows you to customize privileges for groups and users
  • Detailed document audit history ensures defensible transparency
  • Hundreds of export options including page level tagging for inclusion/exclusion in production

Cons

  • “With it being a desktop application it is not built to handle gigantic matters but if you get that matter you can seamlessly upgrade your existing case in Eclipse SE to SQL-based Eclipse Web,” Carlson wrote. In other words, if you handle “gigantic matters,” you may want to upgrade right away.

Cost

4. Nextpoint

Overview

Fast, quick, agile–okay, those are three words that basically describe the same thing, but at least they all describe Nextpoint Review. It’s a quick eDiscovery service offering delivery via the proverbial cloud. With it, you can handle file processing, document review, and even production without having to install any software.

Perform native file processing, document review and production without installing any software. Get control of your document set quickly and begin reviewing in minutes — without paying for hosting, OCR, imaging or user fees.

Mobile: Yes

Web Based: Yes

Training help: Yes

Support availability: Online and during business hours

Pros

  • Did we mention speed? Because Nextpoint prides itself on speed, allowing you to search through files the way you might Google around for a news story
  • Mobility is highly efficient and just as fast
  • No local software installation allows you to keep your space for important things, like games
  • Easily create documents and folders for storing information and then assign your users to each folder
  • Efficient filtering and searching to go through your files, giving you access to information at your fingertips
  • Well-reviewed customer service

Cons

  • If you don’t trust the cloud…this isn’t for you. The cloud comes with advantages like speed and mobility, but some people prefer hard storage
  • Compliance management service not included

Cost

  • $500/month for the basic bronze package, which includes 2 active cases

5. Everlaw

Having recently added two-factor authentication to their security offerings, Everlaw takes pride in its security. But there are plenty of features here that make Everlaw worth considering, including organizing information into docs for presentation at court and even argument outline creation. It’s pricing is per-gigabyte.

Mobile: Yes

Web Based: Yes

Training help: Documentation, webinars, live online, in person

Support availability:Online and during business hours

Pros

  • The custom search design allows you to easily tag and organize all of your information to make it handy later on
  • Efficient document review interface: easy highlighting, metadata, etc.
  • Easy coding presets for creating hotkeys and navigating through lots of information quickly
  • Emphasis on depositions and presentations allows you to easily drag and drop information into presentation outlines

Cons

  • The pricing is a little harder to predict than a flat-rate or tiered pricing.  

6. MailXaminer

Overview

Primarily aimed at the issue of discovering e’s through email, MailXaminer makes quick work of an enormous task by sifting through lots and lots of information present when looking through emails. That’s a handsome feat in and of itself, but MailXaminer also has a few features and characteristics that make it a must-consider for anyone looking at eDiscovery software programs.

Mobile: Yes

Web Based: Yes

Training help: Documentation, webinars, live online, in person

Support availability:Online and during business hours, also 24/7 live rep

Pros

  • Makes surprisingly quick work of email searching with emphasis on keywords
  • Plenty of mobile ability, including cloud-based storage and access from any device
  • Thorough data analysis goes above and beyond keywords into HTML and message headers

Cons

  • If you need to look through a lot more information through sources other than email, you’ll find features like document indexing and tracking to be non-existent
  • Pricey

Cost

  • $1600 for a single user license

7. OpenText ECM

Overview

Want more of a comprehensive approach to all things Enterprise Information Management? If you’re a larger firm with lots of information to manage, you might consider OpenText ECM. Yes, it’s incredibly large and yes, it’s incredibly expensive. But it’s also incredibly comprehensive, which means it might be a great solution for larger operations that have a lot of data to sift through.

Mobile: Yes

Web Based: Yes

Training help: Knowledge center, training available

Support availability:Online and during business hours, also 24/7 live rep

Pros

  • Content management, records management–this software has everything you need to keep track of comprehensive data across a wide spectrum
  • Adaptation with software like Microsoft Office is not only possible, but encouraged
  • Works seamlessly across a range of devices including on the Web and through mobile devices

Cons

  • You’re paying for the whole darn thing, and boy are you paying. If you’re a small operation with fewer needs, you might want to look elsewhere

Cost

  • $100,000 one-time cost

8. Axcelerate Review & Analysis

Overview

Axcelerate is aimed at government entities and other large organizations. It’s great for visual learners–or anyone, really, who enjoys seeing their data visualized. Axcelerate is nothing if not aimed at people who like to keep a lot of data very, very simple. But that doesn’t mean the software itself is simple–in fact, it’s got enough data-sifting power to work as your eDiscovery platform of choice.

Mobile: No

Web Based: Yes

Training help: Documentation, webinars, live online, and in person

Support availability:Online and during business hours, also 24/7 live rep

Pros

  • The visualization features works perfect for visual learners and anyone who wants to see their data quantified on the dashboard
  • Fast and efficient keyword search is both intuitive and easy to use
  • Thorough document tracking allows for monitoring all of the documents you’ve uncovered thus far
  • Available both in SaaS and “on-demand” formats

Cons

  • Missing compliance management, document indexing, and full text extraction features

Cost

  • We found a Request a Demo feature; you’ll find little else in the way of pricing for your own firm on their website

9. CasePoint

easy-to-useinterface

Overview

We’ll admit it: we’re suckers for a pretty dashboard. And as you can see in the included picture, CasePoint by Legal Discovery LLC delivers. Its comprehensive eDiscovery features make quick work of data and then compile that data into an easily-searched, easily-viewed, easily-analyzed format. That’s a fancy way of saying that CasePoint finds the data and makes it easy to read.

Mobile: Yes

Web Based: Yes

Training help: Documentation, live online, and in person

Support availability: 24/7 live rep

Pros

  • It checks off all the boxes: document indexing, keyword search, document tracking, compliance management, discussion threads–the works
  • Easy to use and integrate with existing systems, particularly for people trying out their first eDiscovery software solution
  • The “all-in-one” emphasis is a great alternative to any firm that’s been using multiple tools for data tracking and eDiscovery

Cons

  • All-inclusive pricing is great, but how hard is it to give us a rough estimate on what most users can expect?

Cost

  • Varies; you can ask for a demo on their website via a contact form

10. Cavo eD

Overview

Cavo eD is comprehensive enough at what it does to merit a place on the list, but we’ve been fooled by the promise of “all-in-one pricing” before. Just because pricing is all in one doesn’t mean it’s particularly simple–or affordable. Fortunately, Cavo eD delivers on functionality as well as appearances, making it a viable alternative to any one of the eDiscovery software solution packages you’ve found above.

Mobile: No

Web Based: Yes

Training help: Webinars, live online, and in person

Support availability: Online and during business hours

Pros

  • Managing large cases is not only possible, but can even be pleasurable thanks to their emphasis on project management features
  • Budget forecasting feature included
  • The architecture is largely cloud based, allowing for plenty of accessibility, as well as plenty of data security

Cons

  • Difficult to set up; you have to “call to get a demonstration.” No word on whether or not they prefer telegrams.
  • With the cloud set up, where’s the emphasis on mobile accessibility?

Conclusion

This list contains a bevy of great eDiscovery software options for all kinds of organizations and needs. If you want to learn more about eDiscovery features and what they mean, check out our blog post, eDiscovery Features Explained: Glossary of eDiscovery Terms. And once you know what features you need, narrow down your options with our eat eDiscovery software directory, where you can check off the features you need and only see vendors that offer those features.


Looking for Electronic Discovery software? Check out Capterra's list of the best Electronic Discovery software solutions.

About the Author

Cathy Reisenwitz

Cathy Reisenwitz

Cathy Reisenwitz is a former Capterra analyst.

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