Do you often get overwhelmed when managing customer appointments for your business? Maybe you have a front desk team for your business that finds it difficult to manage multiple customer reservations, double bookings, and missed appointments. Having a dedicated software solution that helps simplify appointment scheduling by keeping track of customer inquiries and staff availability can nudge you toward success.
However, getting an appointment scheduling tool doesn't have to break the bank for your business. You could choose a free solution that ensures you always meet your customer appointment needs. This article highlights, in alphabetical order, six top-rated free appointment-scheduling software products based on verified software reviews. Read more.
All the products in this article are dedicated appointment scheduling tools that offer features such as an appointment reminder, online booking, and calendar sync.
1. Fresha
Fresha is an appointment-scheduling solution that offers unlimited bookings with its free plan. The software also provides a mobile application to send push and email notifications to existing clients, reminding them of their appointments.
You can also create user accounts for team members in the software and help them stay up-to-date with appointment notifications. Fresha also gives its free users unlimited reporting capabilities to look into their appointment metrics, such as appointment conversion rate, cancellation rates, and average service time.
Free features of interestUnlimited appointment bookings: Creates appointment bookings for customers and sends notifications across mobiles, tablets, and desktops.
Unlimited locations: Helps you manage multiple venues from a central account and handle appointment schedules through a single dashboard.
Staff scheduling: Helps assign appointments to specific staff members and grant them access to their schedules.
Customer support options: Chat, email, and help desk
Who should consider Fresha?
Suppose your business has multiple venues and needs to manage clientele across various locations. In that case, you can use Fresha's unlimited location management feature and track appointments through a central dashboard. The software also offers a mobile app for customers to browse available time slots and services and facilitate appointments.
To present the most up-to-date information, the product information below shows the latest real-time ratings, which may differ from the ratings values at the time this report's analysis was conducted, since new reviews may have been left in the meantime.
Trial/Free Version
- Free Trial
- Free Version
Cost to upgrade
Device compatibility
2. Goldie
Goldie is another appointment booking application that helps facilitate customer appointments and send appointment reminders. Furthermore, it allows users to create an online booking website.
The software allows up to 20 appointments with its free plan and provides a calendar to manage appointments. The online booking website can be customized as per your brand requirements. The free version also provides a customer relationship management (CRM) portal that helps you send booking confirmations and follow-up messages to customers to avoid no-shows. You can also manage your list of service offerings and prices to keep your customers up to date.
Free features of interestOnline booking website: Helps create an online booking portal for your business to accept and manage customer appointments.
Unlimited devices: Supports unlimited devices, such as mobiles, desktops, and tablets.
Manual reminders: Helps you send reminders to customers regarding upcoming appointments via email and push notifications on mobile.
Customer support options: Chat, email, and phone support
Who should consider Goldie?
If your business needs to create an online booking website from scratch at no cost, Goldie is an ideal choice as it provides this functionality with its free plan. The software also lets you organize all prospects and customers and store their information in a centralized dashboard.
To present the most up-to-date information, the product information below shows the latest real-time ratings, which may differ from the ratings values at the time this report's analysis was conducted, since new reviews may have been left in the meantime.
Trial/Free Version
- Free Trial
- Free Version
Cost to upgrade
Device compatibility
/ Pro tip
Check for the capability to create a custom booking page that can be customized as per your business’s brand, such as specific themes, colors, and fonts.
3. OnceHub
OnceHub is an appointment scheduling solution that offers live engagement through live chat and video meetings, availability management for your staff, and third-party calendar integrations.
The software also offers a powerful workflow builder for sharing customer information between teammates, collecting and storing customer data, and routing appointment requests to individual team members. OnceHub also provides flexible publishing options for promotional material on your website. You can choose to have standalone pages to promote services, pop-ups on the main webpage, or embedded forms to collect customer queries from the website.
Free features of interestWorkflow builder: Helps build individual workflows for team members and create a centralized information repository.
Automated reminders: Helps send automated reminders to customers regarding upcoming appointments and notify team members to take follow-ups.
Video conferencing integration: Integrates with third-party video calling software to facilitate customer video meetings.
Customer support options: Chat, email, and phone support
Who should consider OnceHub?
If your business relies on video meetings and wishes to have regular face time with customers, you can opt for OnceHub. Its video conferencing integration gives you multiple options to choose from and engage your audience through live interaction.
To present the most up-to-date information, the product information below shows the latest real-time ratings, which may differ from the ratings values at the time this report's analysis was conducted, since new reviews may have been left in the meantime.
Trial/Free Version
- Free Trial
- Free Version
Cost to upgrade
Device compatibility
/ Pro tip
Look for integrational support with various existing and commonly used applications, such as accounting, email marketing, customer relationship management (CRM), calendar management, and video conferencing platforms.
4. Setmore
Setmore is another appointment booking solution that offers unlimited appointments with its free plan. It also provides a mobile application to its users, which allows them to accept customer payments. You can also use the app to create multiple staff calendars and provide your team with individual staff logins to manage their own bookings. As an admin, you can keep tabs on all schedules via the mobile app.
You can send customized notifications to customers for appointment confirmations and reminders. The software also facilitates email reminders by providing email integration. Setmore accepts up to four users with its free plan.
Free features of interestIndividual staff logins: Create individual staff logins for up to four people and enable team members to manage their bookings. As an admin, you can keep tabs on all schedules.
1-click video meetings: Provide your services virtually with video calling integration without downloading extra applications.
Built-in payment system: Offers a built-in payment gateway to your online booking page, helping you track every transaction and generate customer invoices.
Customer support options: Chat, email, and phone support
Who should consider Setmore?
Businesses that don't wish to purchase a solution for payment management can benefit from Setmore as it provides an integrated payment gateway to accept customer payments and keep track of transactions.
To present the most up-to-date information, the product information below shows the latest real-time ratings, which may differ from the ratings values at the time this report's analysis was conducted, since new reviews may have been left in the meantime.
Trial/Free Version
- Free Trial
- Free Version
Cost to upgrade
Device compatibility
5. Trafft
Trafft is a scheduling and appointment booking solution that lets you manage individual and group customer appointments for group events such as yoga or pilates. The free version of the software gives access to five users and enables you to set unlimited appointments and send up to 200 email notifications to customers each month.
You can also use the built-in booking website to accept customer appointment bookings and sync third-party calendars to manage employee schedules. Trafft also offers group bookings and lets customers select time slots on specific dates via the booking page.
Free features of interestEmail notifications: Sends up to 200 email reminders per month to customers to notify them about upcoming appointments, cancellations, or changes in their bookings.
Calendar sync: Synchronizes with third-party calendar platforms you may have and helps you keep track of your daily, weekly, or monthly appointments.
Special days for employees: Helps set customized working schedules for specific employees on one or more days. This overrides the employees' general working schedules, ensuring flexibility when needed.
Customer support options: Chat, email, and phone support
Who should consider Trafft?
Trafft is ideal for businesses that cater to individual and group bookings and want a platform that helps them schedule recurring group bookings for members. If you have a website, you can easily embed a booking form into any page using Trafft. This enables your clients to book appointments directly from your website.
To present the most up-to-date information, the product information below shows the latest real-time ratings, which may differ from the ratings values at the time this report's analysis was conducted, since new reviews may have been left in the meantime.
Trial/Free Version
- Free Trial
- Free Version
Cost to upgrade
Device compatibility
/ Pro tip
Opt for a tool that allows you to generate various business reports and analytics, such as appointment reports, client reports, revenue reports, and staff performance reports. The software should also allow you to download, print, and email these reports whenever required.
6. YouCanBook.me
YouCanBook.me is another online scheduling and appointment-booking solution that helps set appointments and create work schedules for your entire workforce across different departments. The software helps you view, cancel, reschedule, and keep a record of every customer interaction.
The software lets you control your availability by setting up a minimum and maximum advance booking notice. This feature stops people from booking at the last minute or too far in the future. You can also set individual prices for each booking based on the service you’re offering or set an hourly rate.
Free features of interestConfigurable booking form: Gives you complete control over your booking form questions and helps get the customer information you need for every booking.
- Custom shorthand codes: Helps personalize communication by using shorthand codesThese typically involve using short predefined codes or abbreviations to represent common data, such as room types, service types, meal preferences, and other booking-related information.on your booking form questions and outputting the answers in emails and messages, eliminating the need for customers to manually add their service preferences in their communication.
Booking payments: Integrates with third-party payment platforms to securely accept card payments during customer bookings.
Customer support options: Chat, email, and phone support
Who should consider YouCanBook.me?
Businesses that need to create multiple booking pages for various services can opt for YouCanBook.me, as it lets you create up to 10 booking pages with its free plan. You can also view, cancel, reschedule, and keep a record of every customer interaction through the built-in booking dashboard.
To present the most up-to-date information, the product information below shows the latest real-time ratings, which may differ from the ratings values at the time this report's analysis was conducted, since new reviews may have been left in the meantime.
Trial/Free Version
- Free Trial
- Free Version
Cost to upgrade
Device compatibility
What is the cost of upgrading from a free appointment scheduling software plan to a paid one?
Upgrading to a paid appointment scheduling app can cost as low as $5 per month or increase to $69+ per month, depending on various factors—number of users for the software, integrations, and other features. A free appointment scheduling tool typically includes these subscription plans when upgrading:
Free trial: No-cost plans, ranging from 14 to 30 days, give users access to all or limited software features.
Free version: Free software plans offer basic features and limited premium feature access, ideal for small businesses or individuals with a limited budget.
Entry-level: Range between $8 to $29 per month and offer limited or unlimited access to booking management, website integrations, appointment monitoring, and other basic features.
Mid-tier: Range between $27 to $69 per month and offers unlimited access to customized booking links, automated appointment reminders, and custom domains.
High-end: Range between $49 to $69+ per month and offer unlimited access to entry and mid-level features with priority customer support.
Hidden costs associated with appointment scheduling software
In addition to the software license, there may be charges associated with appointment scheduling software, including:
Payment processing fees on credit and debit cards.
Overage charges on the number of appointments and bookings allowed with the free plan. If you exceed these limits, you might incur additional charges.
Customization costs, such as branded booking pages, custom domains, or white-labeling, which might come at an extra cost.
Frequently asked questions when selecting free appointment scheduling software
Does your appointment scheduling software offer online payment capabilities?
Not all scheduling software solutions allow you to accept payments online. However, the feature might be useful, especially if you want to centralize your appointment scheduling and payment acceptance process.
Does your software offer no-show protection?
Check for a no-show protection feature that asks for confirmation requests via email or text to ensure there are no last-minute booking cancellations or no-shows. Such a feature can help save time and resources for you and your team.
Does your software provide a booking link?
Booking links provide your customers an easy way to check out your services and accelerate the booking process in case they wish to avail of your services. Before you invest in a scheduling app, make sure to ask the vendor about the availability of this feature in advance.