Capterra Connect: The Latest HR News, Articles, and Insights

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There’s a lot of HR news to take in every week—perhaps too much. That’s why we’re highlighting the most important HR stories you need to know about this week:

Getting employees through the holidays, Microsoft unveils their new foray into HR tech, and more top HR news

How to alleviate workforce holiday stress. Close to two-thirds of people surveyed by the National Alliance on Mental Illness report that the holidays “exacerbate their conditions.” During this trying time for some workers, HR can facilitate relief by providing access to mental health resources and pushing for a cultural shift that destigmatizes the use of these resources. Flexible schedules, exercise, and opportunities to volunteer/give back to the community can also help.

Survey: Worker shortages exist across skills levels. According to TrueBlue’s new survey of nearly 1,500 managers, the skills gap may be getting worse. Thirty-two percent say they can’t find workers to fill low-skill jobs, 46% can’t find workers for middle-skill jobs, and 35% can’t find workers for high-skill jobs. To fix this, 46% say they plan to train and hire more of long-term unemployed individuals, while 41% plan to raise compensation for entry-level workers.

Sage acquires CakeHR. As part of the acquisition, CakeHR—a cloud-based platform dedicated to small business HR process management—will be integrated into Sage Business Cloud and be offered to Sage customers starting in 2020. CakeHR CEO Kaspars Upmanis says that “by combining our experience and expertise with Sage, CakeHR will be able to further its vision of providing an easy-to-use, powerful, and always-accessible HR platform to any organization.”

Microsoft announces new HR suite: Dynamics 365 Human Resources. The new core HR suite combines all of Microsoft’s previous core HR applications with some new additions, all with the goal of transforming employee experiences, optimizing HR programs, improving organizational agility, and enabling workforce insights. As part of this transition, Dynamics 365 Talent Attract and Dynamics 365 Talent Onboard will be retired in 2022. Dynamics 365 Human Resources will launch on February 1.

Holiday bonuses expected to be more generous this year. New research from Robert Half reveals that 76% of companies are planning to offer year-end bonuses this month, with 48% planning to increase their bonus amounts compared to last year. Only four percent plan to reduce their bonus amounts, with 48% planning to keep the amount the same. On the employee side of things, 52% expect a year-end bonus, with a majority planning to put the money toward long-term savings.

Week of Dec. 9, 2019


Companies prioritize recruiting over retention, making employment forms inclusive, and more top HR news

Companies are spending more on recruiting than retention. The Conference Board’s long-running “Salary Increase Budget Survey” revealed last week that salary growth for younger new hires (five percent) is outpacing that of the workforce overall (three percent), indicating that companies are spending more to recruit new talent than retain the workers they have. While beneficial in the short-term, the report warns of long-term consequences, such as “existing workers discover[ing] that younger and less experienced colleagues earn as much as they do, or more.”

Survey: Only 51% of workers think they’re paid fairly. The numbers from this new Chartered Institute of Personnel and Development (CIPD) study are even worse at the company level, as only 34% of workers think that everyone in their organization is paid fairly. The report also found that only 39% of employers have carried out an equal pay audit in the past three years, indicating workers may be right to believe their pay is unequal.

U.S. job growth continues to slow. The latest data from ADP and Moody’s Analytics shows that private sector employment grew by only 67,000 jobs in November, making it the slowest job growth figure recorded since May. Throughout 2019, job growth has steadily declined following the highs of 2018, which could indicate an impending economic downturn.

How to make employment forms more inclusive. Workplace efforts to improve diversity and inclusion (D&I) can hit a snag if you don’t address your employment forms. Many forms only include binary gender options for male or female, which can put non-binary workers in an uncomfortable position. The recommended action here is adding an option for “Non-binary,” rather than simply “Other,” for all forms where you have the right to do so.

Can anyone fill WeWork’s void? WeWork remains the most popular coworking space company—housing 39% of coworking employees nationwide—but the company’s highly publicized struggles as of late may open the door for local competitors to take the reign. A new survey by Clutch has local coworking spaces just behind WeWork with 36% of the coworking workforce. The number of coworking spaces worldwide is expected to reach 26,000 by 2022.

Week of Dec. 2, 2019


What to do about ‘OK, boomer,’ hiring algorithms hiding their methods, and more top HR news

Is “OK, boomer” discrimination? The comeback that has swept social media may seem harmless, but what happens if it makes its way into your workplace? According to SHRM, even if it’s in poor taste or intended to insult an employee of the Baby Boomer generation, companies need to worry only if these words are paired with actions that affect hiring, promotion, discharge, compensation, and other employment decisions involving workers in this age group.

Survey: A majority of HR executives fear HR irrelevance. A new survey about the future of HR reveals that 57% of HR executives believe that if the HR function doesn’t modernize its approach to understanding and planning for the future needs of the workforce, it will rapidly become irrelevant. According to KPMG International, the HR departments that stave off irrelevancy will successfully shape the workforce of the future, shape a purpose-led culture, design an exceptional employee experience, and leverage workforce insight data.

Cornell study finds many pre-employment algorithms skimp on specifics. Evaluating 19 different vendors who specialize in algorithmic pre-employment screenings, researchers found that very few offered details on how their algorithm works, how they validate their results, or how they mitigate algorithmic biases. As employers increasingly adopt these tools to shorten recruiting times and mitigate their own biases in hiring decisions, the Cornell team found this widespread lack of information “particularly worrying.”

Nearly half of the U.S. workforce has a “low wage” job. Forty-four percent of all U.S. workers now qualify as “low wage,” making little more than $10/hour and $18,000 annually. Though unemployment continues to be at an all-time low, this research from The Brookings Institution suggests that many of these low-wage workers don’t have many opportunities to earn more, and there aren’t enough good jobs to go around. What do you think?

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Brian Westfall

Brian Westfall is a Senior HR and Talent Management Analyst for Capterra. His research has been cited in various publications, including TIME, Entrepreneur, Fast Company, and Undercover Recruiter.

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