5 Popular Cloudbeds Alternatives for Hotel Managers

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Buyer’s remorse is nothing to be ashamed of. Can you believe that 44% of Americans have feelings of regret after buying a home?

Sometimes, the decision you made about a purchase doesn’t seem so great when the money has transferred accounts and you’re left with the cold, stark reality of what you’ve purchased.

You don’t want buyer’s remorse when you purchase hotel management software. It’s vital that you get software that fits your property and your style of management, but it’s tough to get it exactly right on your first try.

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Cloudbeds is a popular choice in hotel management software, earning an average 5 out of 5 stars from 25 reviews on our site. But that doesn’t mean it’s necessarily right for you: it might not have an interface that works for you, or the features you’re looking for, or maybe it’s just not at a price point you’re comfortable with.

So we’ve examined five alternatives to Cloudbeds that are the most reviewed options in Capterra’s hotel management software directory to give you an idea of what the most popular systems are. Let’s get started on finding you an option that won’t lead to the sinking sensation of buyer’s remorse.

1. ResNexus

ResNexus dashboard
The ResNexus dashboard on multiple platforms (via ResNexus)

Total reviews (as of March 2018): 133

Average rating: 5/5

ResNexus is an online booking and guest management system that is intended not just for hotels, but also campgrounds, B&Bs, and vacation rentals. ResNexus has a relatively simple interface designed to appeal to the user visually, and the software works on PCs, Macs, tablets, and smartphones.

What Capterra reviewers love about ResNexus:

  • User-friendly, easy to navigate
  • Reports are easy to produce
  • It has a comprehensive list of features
  • Support staff is available on weekends
  • The company responds to user concerns and adds features, with regular updates

What they would like to see improved:

  • The price is higher than competitors

Price: ResNexus pricing starts at $14.99 per month and goes up depending on whether you choose the Basic, Essentials, or Professional package, and how many rooms you have.

Have you used ResNexus? Leave a review!

2. innRoad

screenshot of InnRoad
innRoad’s dashboard (via InnRoad)

Total reviews (as of March 2018): 128

Average rating: 4.5/5

InnRoad bills itself as an all-inclusive, cloud-based hotel management system that allows you to constantly monitor hotel performance metrics such as ADR and RevPar. The software allows guests to book directly through your site with an integrated and free booking engine.

What Capterra reviewers love about innRoad:

  • Fantastic customer support; very helpful and reachable
  • Online tools and tutorials
  • Customizable—it can be a simple platform, or you can implement a variety of optional features
  • Flexible, easy-to-understand software

What they would like to see improved:

  • Some report a steep learning curve, and say more training would be helpful to understand the software and what it can do early on

Price: InnRoad doesn’t list pricing. You’ll have to set up a consultation.

Have you used innRoad? Leave a review!

3. eZee Frontdesk

screenshot of eZee Frontdesk
Housekeeping view in eZee Frontdesk (via eZee Frontdesk)

Total reviews (as of March 2018): 128

Average rating: 4.5/5

eZee Frontdesk is a well-known name in hospitality management that works with small, large, and very large hotels. The software has modules for each aspect of your hotel: the front desk, maintenance, cleaning, accounting, and reporting. For hotel managers who prefer an online, cloud-based booking system, there is also eZee Absolute.

What Capterra reviewers love about eZee Frontdesk:

  • Responsive customer support that is available 24/7
  • Lots of functions and features for all aspects of the hotel business
  • Good reporting
  • User-friendly and efficient

What they would like to see improved:

  • Some users report the occasional glitch or crash

Price: eZee Frontdesk does not advertise pricing information on their site, so you will need to set up a consultation.

Have you used eZee Frontdesk? Leave a review!

4. Sirvoy

screenshot of Sirvoy
Sirvoy’s RateManager feature (via Sirvoy)

Total reviews (as of March 2018): 108

Average rating: 4.5/5

Sirvoy offers lots of features, and is customizable to fit the needs of individual properties. Sirvoy offers a property management system as well as a booking form and integrated channel manager. The company claims the software is easy to set up and 24/7 customer service is available.

What Capterra reviewers love about Sirvoy:

  • Easy to use, both for managers and guests
  • Can log in and use it from anywhere in the world
  • Smooth integration with other sales channels
  • Professional customer support, including online chat
  • Good value for the money

What they would like to see improved:

  • Some users do not find the customer service helpful

Price: Sirvoy pricing starts at $29 per month for the Starter version and $59 per month for the Pro version, and the price goes up with the number of rooms.

Have you used Sirvoy? Leave a review!

5. Cubilis

Cubilis dashboard
The dashboard in Cubilis (via Cubilis)

Total reviews (as of March 2018): 101

Average rating: 4.5/5

Cubilis is an online hotel software option for hotel managers seeking a more simple format. The software has its own booking engine that allows customers to book directly through your website, as well as a booking planner so you can manage daily operations. Cubilis also has a channel manager that enables you to connect with sites such as Booking.com, Expedia, and TripAdvisor.

What Capterra reviewers love about Cubilis:

  • Easy to use and intuitive
  • Customer support is responsive
  • A good selection of features to handle multiple aspects of a hotel’s operations
  • It helps prevent overbookings

What they would like to see improved:

  • Some users say that certain aspects of the software are not intuitive

Price: Cubilis does not share prices; you’ll need to submit a form and schedule a consultation.

Have you used Cubilis? Leave a review!

Which hotel management software do you use?

Nothing is more helpful to software buyers than reviews. More than 88% of people who shop online incorporate reviews into their purchase decision.

People really, really want to know what other people think before they buy software, which makes total sense.

So that’s where you can help us out. Have you used any of these software options? What do you think of them, especially in terms of how they compare with Cloudbeds? Are there any software options not on this list that you think are great for running a hotel? Let us know in the comments below.

Looking for Hospitality Property Management software? Check out Capterra's list of the best Hospitality Property Management software solutions.

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About the Author

Dan Taylor

Dan is a content writer at Capterra, specializing in hotel management, construction and real estate. Outside the office, he enjoys spending time with his family and friends, catching up with the latest offering from HBO or paying a visit to a new place.

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