How Social Intranet Software Can Take Employee Training To a Whole New Level

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Bringing on new employees can be an exciting experience, and in some cases it may be one of the best ways to add a fresh burst of energy to an organization.

Perhaps as a result of the difficulties often associated with onboarding, many “higher-ups” dislike or cringe at the hiring process. Choosing the right person to fit a specific role can be hard enough as it is, but things are made even more stressful when it comes time for new employees to be trained.

Member gives a hand up to help new person join social group or b

Today’s managers are turning towards social intranet software as a key vehicle for streamlining the process of training employees. The benefits associated with focusing on training each and every new member of an organization as thoroughly as possible are immense, and there’s little to lose in the process.

How Social Intranet Software Improves Employee Training

Social intranet software comes along with a great deal of benefits, each of which can help take a business to an entirely new level. Document management, collaboration, content creation, and scheduling are just a few processes that social intranet software can help to streamline, and the possibilities are virtually endless once you and your team get familiar with how to utilize it to great effect.

The same can be said for improving employee training, as each and every aspect of social intranet software makes onboarding new employees less stressful than it might otherwise be.

Here are just a few examples of how social intranet software can be used to make the process of bringing on new employees easier and more efficient:

It Provides Your Employees a Comfortable Space for Communication

There are a number of reasons why some professionals have a difficult time getting used to being part of a new team, chief among these being low levels of comfort. When an employee’s comfort levels feel strained, he or she will have a hard time communicating effectively, which can lead to a host of problems that can affect the onboarding process. Social intranet software creates a comfortable virtual space in which employees can communicate with one another without the stress that is sometimes associated with face-to-face communication or emails, making it an excellent vehicle for training employees.

Your New Hires Can Learn by Participation

The ways in which some managers go about showing new employees the ropes can vary quite heavily in regards to efficacy. A common approach is to provide employees with training materials and ask them to take a written test once they feel as if they’ve internalized the documentation. What many people in leaderships don’t realize, however, is that this tactic does their organization very little favors and can even serve to alienate new employees. A well-designed social intranet is the perfect platform for allowing new employees to learn by experience rather than from an informational packet, and the benefits that come along with this method of onboarding can be immensely powerful.

Knowledge Is Built & Learned Through Conversations

One of the major benefits of using a social intranet is the fact that it can become a veritable knowledge base over time, regardless of whether or not that’s your intention. As conversations are had between employees, the information that comes to light can be saved and archived within the community, whether it be as wikis, videos, articles, blogs, or any other type of content. Collaboration is the key to discovering key solutions, which is why social intranet software is the perfect tool for creating content and archiving it for informational and training purposes.

Robust Search Features Make Information & Experts Easy to Find

When someone is new to a company, they need to have clear access to guidelines and documentation. A big problem with utilizing paper documentation to onboard new employees is that it can take a great deal of time to find what one is looking for. This is especially true when one finds himself wading through a seemingly endless pile of documentation — and everyone has been there at least once or twice in their career. Social intranet software features a robust search feature that allows employees to find what they’re looking for in mere seconds, which can save countless amounts of time that can be spent handling more important tasks.

It’s Easy to Reach Out to Individuals or Groups

Sometimes, the best way to get an answer or navigate an issue that might be standing in the way is to reach-out and ask a team member for a little help. If your employees use email as their only means of communication (which happens quite often today), connecting with experts within an organization for help or assistance can be difficult. With social intranet software, getting in touch with an individual or group of colleagues is simple, quick and effective, which means the chances that communication breakdown might become a problem will be relatively slim.

You Can Train Entire Teams with One Strategy

One of the struggles faced by modern businesses experiencing rapid growth is how to train a team of employees in a resource-friendly way. It can be expensive and time-consuming to train employees individually, and if everyone is going to be working on the same project, doing so is not typically advantageous. Training employees via a social intranet means you can streamline the process immensely and get an entire team up to speed in the same amount of time as it may take to train one or two people.

With all these benefits, it’s easy to see why, and most importantly how, companies can benefit from training employees using social intranet software.

Looking for Training software? Check out Capterra's list of the best Training software solutions.

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About the Author


Tim Eisenhauer

Tim Eisenhauer is a co-founder and president of Axero, maker of Communifire, a widely popular social business platform used for implementing social intranets, collaboration spaces, and social knowledge management.



I agree, technology can be an accelerator to learning and training. Your last point about training entire teams with one strategy is particularly effective, especially because training can’t always be done in groups.

One new training software that is coming out soon is LearningZen. If you’re interested, here is more information about it:

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