Article Tag:  CRM

Published October 4th, 2018 by Kelsey Dornfeld

Top 20 reports are updated annually. This report was updated on 10/4/18. Today we launched the latest infographic in our Top 20 series, the “Top 20 Most Popular Help Desk Software.” If you are searching for a... Continue Reading

Published July 9th, 2018 by Tirena Dingeldein

Marketing automation software prepares businesses for better marketing and client communication as they grow. One of the most popular marketing automation software solutions out there, Pardot, provides several marketing features that can enhance a client’s experience as... Continue Reading

Published June 21st, 2018 by Tirena Dingeldein

Update 6/21/2018: This piece was updated to include the most popular CRM and marketing automation software options from Capterra’s Top 20 reports and an updated overview of the differences between the two solutions. Customer relationship management... Continue Reading

Published February 8th, 2018 by Andrew Conrad

Did Santa leave a shiny new CRM under the tree for you and your sales team this holiday season? If he did, you’ve got a powerful new business tool to streamline customer relations, save time, and even... Continue Reading

Published November 16th, 2017 by Andrew Marder

With over six million customers, QuickBooks is the most popular small business accounting software on the market, appealing to businesses from the solopreneur level up through enterprises with its wide range of offerings. As a result, the... Continue Reading

Published October 20th, 2017 by Padraig O'Connor

Figuring out which customer relationship management (CRM) software to choose for your small business is no easy feat. You may have made the decision to invest in a CRM system or switch providers, but how do... Continue Reading

Published July 26th, 2017 by Lynette Kontny

Last year, Chris Gallo—the head of customer support for Highrise CRM—wrote about how he used Highrise and Basecamp to plan his wedding. In that post, Gallo wrote about how CRMs and collaboration software can be used for... Continue Reading

Published June 29th, 2017 by Kelsie Anderson

Do you dream of a future where you know what your customers want, when they want it, and why? Do you dream of being able to monitor customer issues in real time, solving their problems as... Continue Reading

Published June 1st, 2017 by Cailey Gibson

One summer I worked as an outside sales rep going from business to business trying to sell Verizon internet and cable plans. It was a tedious process: going into a business, starting up a conversation with... Continue Reading

Published April 17th, 2017 by Andrew Conrad

Update 4/18/17: This post has been updated with additional CRMs based on the great suggestions and feedback in the comments. We now have 14 tools to recommend! The pre-existing solutions on this list have also been... Continue Reading