Article Tag: customer relationship management

Top 7 Free Knowledge Management Software

Published April 26, 2021 by Preksha Buttan; Updated on August 3, 2022

Picture this: You’re a customer support manager, and your team constantly needs information from other departments to help customers solve their issues. Your customers might want to know how they can track their order status, or... Continue Reading

Keeping Up With Customer Demand and Inquiries

Published June 30, 2022 by Ryan Clancy - Guest Contributor

In order to keep up with customer demand and inquiries, it is important to have a customer service system in place that can efficiently and effectively manage your customers. There are a variety of different ways... Continue Reading

7 Best Free Small Business CRM Software

Published June 28, 2022 by Barkha Bali

If you’re a sales or marketing manager in a small business, you know how challenging it is to organize customer data; identify customer needs; capture potential leads; and build a synergy between the marketing, sales, and... Continue Reading

Category Compare: Auto Dialer vs. Predictive Dialer Software

Published March 15, 2022 by Ashish Upadhyay

Auto dialer software and predictive dialer software can often get confused as the same software category. However, there are major differences between the two. This report will identify the similarities and differences between the two software... Continue Reading

Capterra Value Report: A Price Comparison Guide for Customer Relationship Management (CRM) Software

Published January 21, 2022 by Himanshi Arora

Compare pricing for the top customer relationship management software products with the highest value-for-money and functionality ratings. There are many things to consider when choosing software for your business, but users consistently tell us that two... Continue Reading

Top 10 Free CRM Software For Your Business

Published March 18, 2021 by Barkha Bali; Updated on December 2, 2021

Free CRM software enables customer interaction, support, and relationship management. Gone are the days when businesses needed multiple spreadsheets to record customer data and indulge in manual data-entry tasks with every update in the sales pipeline.... Continue Reading

Top 20 Most User-Friendly CRM Software Report Methodology

Published December 14, 2018 by Liann Mosier

Top 20 reports are updated annually. This report was updated on 12/14/2018. Connecting with prospective customers in order to make deals is one of the keys to success in sales. The more great deals a sales... Continue Reading

Top 20 Most Popular CRM Software Report Methodology

Published December 13, 2018 by Liann Mosier

Top 20 reports are updated annually. This report was updated on 12/13/2018. Customer relationship management (CRM) software is essential to any sales or service-oriented business, especially in this era when customers are using more channels to... Continue Reading

Confused by Your New CRM Manual? Let Us Help

Published February 8, 2018 by Andrew Conrad

Did Santa leave a shiny new CRM under the tree for you and your sales team this holiday season? If he did, you’ve got a powerful new business tool to streamline customer relations, save time, and... Continue Reading

Captain’s Log: Bookkeeping Software vs. Accounting Software

Published June 28, 2017 by Nicolette Paglioni

There are two things you should know about my parents: They have both worked in finance, and they both love “Star Trek.” (My mom even wanted to design our basement to look like the bridge of... Continue Reading