customer relationship management
I like stats. They’re a good way to see how you measure up to the competition. For instance, knowing that 87% of millennials admit to missing a conversation because they were paying attention to their smartphone... Continue Reading
The market for Customer Relationship Management (CRM) software has no shortage of options from which to choose. With so many choices competing in the space, no one can say they don’t have alternatives. In spite of... Continue Reading
In 2016, CRM will mean the difference between keeping and losing your customers. People are coming into a sale more informed than ever before. They’ve searched for what they want to buy online; are most likely going... Continue Reading
Are you sick and tired of having to put your customer details in multiple different places? Are you over losing customer information because you can’t remember which location you put it? Are you done with losing... Continue Reading
Customer Relationship Management software (CRM) is pretty ubiquitous nowadays. Even if you don’t use it, people are still nagging you to get on board. (For those of you who don’t have it yet, check this out... Continue Reading
If you have any kind of sales department, you probably know what Customer Relationship Management (CRM) software is, why it’s important, and why you should use it. CRM usage has increased over the past few years,... Continue Reading
You’ve decided to launch into the CRM buying process, outlined your needs and priorities in a system, and have researched the various vendors in the market. You are finally ready to see some demonstrations, but where... Continue Reading
When was the last time you asked your CRM how it was feeling? Probably never, because that would be weird, but it’s still important to do an annual checkup on your CRM to ensure it’s the healthy... Continue Reading
With the variety of options, daunting tech jargon, and sale-sy explanations, figuring out what kind of software you need can be a task in its own right. The crazy acronyms can even leave you staring at... Continue Reading
The Chinese have a wise saying: 一分钱一分货. For those who don’t speak Chinese, literally translated, it means “one cent gives you one cent of merchandise.” Translated again, that means, “you get what you pay for.” This phrase... Continue Reading
