5 Best-Reviewed Project Management Tools for Customizability

Share This Article

0 0 0 0

The key to choosing project management software is gauging its customizability.

You’ve probably noticed that most project management software offers similar functionality. It can make picking the right solution for your business feel like an impossible task.

The solution lies not so much in exploring functionality, but flexibility. The customizability* of your project management software can be critical not just to your team’s success today, but to its ability to grow and scale.

So how can you determine which products offer the best customization? The key is looking at user reviews. We’ve analyzed more than 70,000 to see how real people feel about the customizability* of specific project management tools and have given each product a “Sentiment Score.”

What is a Sentiment Score?

Think of the Sentiment Score as a numerical representation of how people feel. The score is a rating of how positive the comments for a product or the features of a product are. Rave reviews get a higher score, lukewarm reviews a lower score, poor reviews get a negative score—all on a scale of -5 (negative) to 5 (positive).

Top 5 Customizable Project Management Software

Product Customizability Sentiment Score (out of a possible 5)
Workfront
2.41
Asana
2.39
monday.com
2.39
ClickUp
2.18
Trello
2.12

For more on our methodology, click here

Asana

asana logo
Sentiment Score: 2.4 (out of a possible 5)
Mentions of customizability in reviews: 44
Percentage of mentions that are positive: 79.5%

Asana is a cloud-based project management tool used for task management and collaboration. It’s capable of serving all business sizes and multiple projects. According to our user reviews, it’s also highly customizable.

Here are some customizable features that reviewers like:

  • Ability to change views from checklists to boards to calendars
  • Ability to create bookmarks for specific searches
  • Custom fields
  • Ability to customize specific tasks

Other customizable features for the software include tagging, color coding, dashboard views and custom project templates.

Customizability Sentiment Score comparison and analysis

How much do reviewers like Asana’s customizability? To answer this we looked at the Sentiment Score for Asana when customizability is mentioned. We found that it has a significantly higher score than the average of all other products—about 14% higher, in fact:

Sentiment score for asana

Sentiment Score for Asana (out of a possible 5) as compared to all other products. The score for all other products does not include Asana.

Additionally, reviewers have few negative comments in comparison to positive comments on Asana’s customizability. It also has more neutral than negative comments:

79.5% of reviewers are positive about Asana's customizability

79.5% of reviewers are positive about Asana’s customizability


Think Asana might work for you?

See what users say


ClickUp

clickup logo
Sentiment Score: 2.2 (out of a possible 5)
Mentions of customizability in reviews: 34
Percentage of mentions that are positive 67.6%

ClickUp is a cloud-based project management and collaboration tool used by businesses of all sizes and across multiple industries. ClickUp includes task management features, collaboration tools, and status alerts as part of its offering. ClickUp is configurable in many aspects as well.

Here are some customizable features that reviewers like:

  • Project workflows
  • Categorization of project phases
  • Multiple task and sub-task views
  • Full customization of features

Other customizable features for the software include Gantt charts, integrations, custom fields, tags, color coding, status, and filters.

Customizability Sentiment Score comparison and analysis

How much do reviewers like ClickUp’s customizability? To answer this we looked at the Sentiment Score for ClickUp when customizability is mentioned. We found that its score is about 9% better than the average of all other products:

Sentiment Score for ClickUp

Sentiment Score for ClickUp (out of a possible 5) as compared to all other products. The score for all other products does not include ClickUp.

Reviewers have far fewer negative than neutral comments about ClickUp’s customizability, and both percentages are far lower than the percentage of positive comments:

67.6% of reviewers are positive about ClickUp's customizability

67.6% of reviewers are positive about ClickUp’s customizability


Think ClickUp might be right for you?

See what users say


monday.com

Monday.com logo
Sentiment Score: 2.4 (out of a possible 5)
Mentions of customizability in reviews: 54
Percentage of mentions that are positive 74%

monday.com is a cloud-based project management and collaboration tool catering to small and midsize businesses across a variety of industries. monday.com collaboration features allow users to share resources and create a shared knowledge base. The API for monday.com allows cross-origin resource sharing (CORS) requests.

Here are some customizable features that reviewers like:

  • Interface (visuals)
  • Boards
  • Multiple workflows
  • Organization of information and tasks

Other customizable features for the software include project templates, timelines, roadmaps and color coding.

Customizability Sentiment Score comparison and analysis

How do reviewers feel about monday.com’s customizability? To answer this question, we determined the Sentiment Score for monday.com when customizability is mentioned. Its score is about 14% more positive than the average customizability sentiment score for all project management software:

Sentiment Score for monday.com
Sentiment Score for monday.com (out of a possible 5) as compared to all other products. The score for all other products does not include monday.com.

Reviewers have far fewer negative than neutral comments in comparison to positive comments on monday.com’s customizability:

74.1% of reviewers are positive about monday.com's customizability

74.1% of reviewers are positive about monday.com’s customizability


Think monday.com is right for you?

See what users say


Trello

Trello logo
Sentiment Score: 2.1 (out of a possible 5)
Mentions of customizability in reviews: 138
Percentage of mentions that are positive 68%

Trello is a task management and project management tool typically—though not exclusively—used by agile teams. Trello uses an interface with boards and cards to facilitate collaboration, manage projects, tasks and workflows.

Here are some customizable features that reviewers like:

  • Kanban boards
  • Ability to attached files/screenshots
  • “Power-ups”
  • Task status

Other customizable features for the software include user interface, color coding, tagging/labeling, and checklists.

Customizability Sentiment Score comparison and analysis

How do reviewers feel about Trello’s customizability? We determined the Sentiment Score for Trello when customizability is mentioned and found that it’s about equal to the average for all project management software:

Sentiment Score for Trello

Sentiment Score for Trello (out of a possible 5) as compared to all other products. The score for all other products does not include Trello.

Reviewers have far fewer negative than neutral comments in comparison to positive comments on Trello’s customizability:

68.1% of reviewers are positive about Trello's customizability

68.1% of reviewers are positive about Trello’s customizability


Think Trello is right for you?

See what users say


Workfront

workfront logo
Sentiment Score: 2.4 (out of a possible 5)
Mentions of customizability in reviews: 29
Percentage of mentions that are positive 69%

Workfront (formerly AtTask) is a cloud based project management tool suitable for all business sizes and industries. It provides customizable reports for tracking projects as well.

Here are some customizable features that reviewers like:

  • Reports
  • Notifications
  • Permissions and hierarchies
  • Easy search functionality

Other customizable features for Workfront include visualizations (agile or Gantt charts), templates, proofing viewer (for use in proofing interactive content), branding and terminology.

Customizability Sentiment Score comparison and analysis

How do reviewers feel about Workfront’s customizability? We’ve determined the Sentiment Score for Workfront when customizability is mentioned and have found that it’s much more positive than the average for all project management software—by about 15%:

Sentiment Score for Workfront

Sentiment Score for Workfront (out of a possible 5) as compared to all other products. The score for all other products does not include Workfront.

Reviewers had nothing negative to say about Workfront’s customizability, though a substantial minority (31%) were neutral.

How people feel about customization in workfront: 69% positive

69% of reviewers are positive about Workfront’s customizability


Think Workfront might be for you?

See what users say


Methodology

For this report, we analyzed 75,432 reviews across 220 project management products. To be considered for inclusion in this report, we required 20 or more unique reviews mentioning “customizability” or related terms.

The products listed in this report had the highest percentage of positive mentions of customizability of eligible products.

To calculate sentiment score, we looked at the specific mentions of customizability in each review and analyzed the terms used to describe customizability. We then scored each term on a scale of -5 to 5, with 5 being the most positive, 0 being neutral, and -5 being the most negative. The score for each snippet was the sum of all descriptive terms in the snippet. Snippet scores were then averaged for the product to determine average sentiment score for the product.

When comparing the average sentiment score of a product to the average score for the entire category, the product’s score was removed for accuracy.

*”Customizability” in the context of this report means the ability to change and alter the tool and features of the tool. Integrations were scored separately.

Looking for Project Management software? Check out Capterra's list of the best Project Management software solutions.

Share This Article

About the Author

Comments

No comments yet. Be the first!

Comment on this article:


Comment Guidelines:
All comments are moderated before publication and must meet our guidelines. Comments must be substantive, professional, and avoid self promotion. Moderators use discretion when approving comments.

For example, comments may not:
• Contain personal information like phone numbers or email addresses
• Be self-promotional or link to other websites
• Contain hateful or disparaging language
• Use fake names or spam content

Your privacy is important to us. Check out our Privacy Policy.