Nonprofit Technology
Membership Management

5 Best Free Membership Management Software for Your Business

By | 7 min read | Published

Free membership management software helps you create a member database without paperwork.

We empower businesses to accelerate their growth by helping them find the right software. We select and rank products based on an objective methodology developed by our research team. While some vendors may pay us when they receive web traffic, this has no influence on our methodology.
The analysis in this article was conducted based on reviews and ratings data as of August 6, 2021. In order to present the most up-to-date information, the current ratings are shown within the product cards below. Please note that this means the current values may not be reflected in the previously published analysis.

Whether you run a yoga studio or a nonprofit organization, keeping track of your memberships is a problem you’ve likely run into. It can be tedious to complete all the paperwork for each new member as well as maintain spreadsheets to sort members and store their information.

Don’t worry—a free membership management software tool can help you create a member database, storing all your data in one place. Additionally, membership management software can help centralize communication with members so you don’t have to go “knocking on doors” for every announcement or renewal process.

This article looks at the five best free membership management software options, listed alphabetically. See the full list of free network monitoring tools in Capterra’s software directory.
Visit Directory
comparison chart for 5 best free membership management software in alphabetical order.
1

Chorus Connection: Most affordable to upgrade

Chorus Connection is a membership management tool dedicated to music choirs, artist managers, and music conservatories. The software offers calendar and member management, mass communication, payment collection, event registration, and ticketing.

As a user, you can search, sort, and filter your member data from any device. The tool also lets you migrate your data from one system to another. Additionally, you can send announcements, inform your club members about new events, and send them personalized emails on special occasions.

The tool also creates built-in reports that highlight the status of membership renewals, collects dues from members, and automatically deposits fees into your bank account.

Chorus Connection is web-based and offers online customer support.

Most Affordable
View Profile

Key Features:

  • Committee management
  • Dues management
  • Email marketing
  • Event management
  • Member database
  • Membership renewals
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

Bulletin board
Bulletin board for mass announcements in Chorus Connection
2

PushPress: Provides a centralized dashboard

PushPress is dedicated to membership management for gyms, fitness facilities, and health studios. The software offers employee calendar management, class scheduling, online payment options, event management, and attendance tracking.

The tool offers a dashboard which helps you get an overview of daily priorities such as overdue invoices, at-risk memberships, recent check-ins, and new leads. The tool also helps generate financial reports to measure monthly and annual revenue for your business.

PushPress users can also track staff payroll and pay staff through the built-in payment portal. Your staff can use the software to manage their schedules and book classes for members.

PushPress offers email, phone, and live chat support. The tool has a mobile app for both iOS and Android devices.

Visit Website

Key Features:

  • Application management
  • Attendance tracking
  • Billing and invoicing
  • Class management
  • Dues management
  • Employee management
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

Accessing the dashboard in PushPress
3

RhinoFit: Offers membership classification

RhinoFit is gym management software designed for fitness studios, gyms, and health and wellness centers. The tool offers member management, gym facility check-in, workout tracking, automatic billing and invoicing of membership fees, and reporting.

You can use RhinoFit to schedule individual and group classes and create and track workout routines for members. You can also create tier-based memberships for your business. A built-in customer relationship management (CRM) system and prospecting widget helps you create online forms and capture leads from your website that automatically feed to your system. Additionally, you can create custom landing pages and product pages for your website to increase online sales.

RhinoFit also offers built-in payment processing, and members can make class reservations, view their attendance history, and daily progression.

The software offers email, phone, and live chat support. A mobile app is available for both iOS and Android devices.

View Profile

Key Features:

  • Attendance tracking
  • Billing and invoicing
  • Contract/license management
  • Email marketing
  • Event management
  • Member database
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

Reporting dashboard in RhinoFit
4

Springly: Best in terms of functionality

Springly is all-in-one membership and donor management software for clubs, nonprofit organizations, and associations. The software features membership management, CRM, donor management, communications, and event management.

The software helps you create customized forms for membership applicants. Additionally, you can also start a membership drive by launching a social media campaign through the software.

Automated billing and invoicing allow you to collect payments every month that then get transferred to your bank account immediately.

The software also helps with ticket generation and hosting events for your business. Users can create customized invites and send mass emails to members for events. Springly also has a member portal that members can use for networking.

Springly offers email, phone, and chat support. The software is web-based.

Best functionality
View Profile

Key Features:

  • Alumni management
  • Attendance tracking
  • Auction management
  • Campaign management
  • Chapter management
  • Contact management
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

CRM
Membership directory in Springly
5

Wild Apricot: Offers invoice management and accounting

Wild Apricot is a membership management system fit for small businesses and organizations. The tool features committee management, accounting, document management, attendance tracking, fundraising, and donor management.

The software helps you automate the application process by creating web-based membership application forms. You can customize the membership forms by adding membership tiers and set up automated emails to welcome new members when they sign up.

Wild Apricot also automates administrative tasks such as membership renewal, and guides members to the self-service portal when their membership renewal is due.

The tool also maintains a member database that stores all crucial information. As a user, you can send email blasts to your members for announcements and updates about your business.

Wild Apricot offers email, phone, and live chat support. It has a mobile app for both iOS and Android devices.

Visit Website

Key Features:

  • Accounting
  • Accounting integration
  • Attendance tracking
  • Committee management
  • Financial management
  • Fundraising
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

Membership Directory: Set up searchable online member directories to help your members connect with each other in a directory that is always up to date.
Member registration in Wild Apricot
Read our membership management software buyers guide to understand the benefits and common features of these tools.

How to choose the right free membership management software for your business

When selecting membership management software, price isn’t the only thing you need to keep in mind. You should evaluate these factors for each product you consider before finalizing the purchase:

Does the tool align with your needs?

For example, if your company hosts many events, investing in a membership management solution that offers ticketing and event management would be the right choice.

Does the tool offer an overview of membership growth?

If you’re focused on growing your membership base, a tool that only works as a directory is not good enough. An ideal membership management software system offers insights into the retention and renewal rate of members. Additionally, it should also let you run targeted email campaigns to increase member engagement and growth.

Not every free membership management software platform will check all these boxes, so if you’re not finding what you need from these software options, it might be a good idea to consider a more robust paid option. Check out our 2021 Shortlist for membership management software to see the best options according to users like you.

Common questions to ask while selecting free membership management software

Choosing a free membership management software tool isn’t easy, but asking the right questions helps. Here are some key questions to ask software vendors before finalizing a decision.

  • What kind of limitations does the free software have? Most vendors have limited user seats and functionality in the unpaid version of their software. Before investing in a tool, make sure to assess the user capacity and the functionalities under its free plan.
  • What kind of technical support should I expect? Free tools often have limited support services, while paid users get priority support. Make sure to check the support services that you get in the unpaid version of a membership management tool and make sure that level of customer support will work for your organization.
  • What kind of deployment and access options are available? Membership management software can either be cloud-based or on-premise. Ideally, you want a tool that is accessible even when you are not physically present at your center. Look for a web-based tool that is remotely accessible to give the best service to your members 24/7.

How did we choose these products? We didn’t—you did.

To find your ideal software match, you need information you can trust—so you can save time, stay on budget, and focus more energy on growing your business. It’s why we vet and verify all our user reviews and recommend only the tools endorsed by people like you.

In other words, our product recommendations are never bought or sold, or based on the opinion of a single individual—they’re chosen by your peers, reflecting the views and experiences of our independent base of software reviewers.

To be considered for this list, products have to:

  • Have at least 20 unique product reviews published on Capterra within the past two years, with an average rating of 3.0 or higher. We selected the 5 products with the highest ratings to feature in this article.
  • Offer a free, standalone version of the software (not a trial version of the software where you must purchase a product after a limited amount of time).
  • Meet our membership management software market definition: “Membership management software helps automate the management of memberships within associations, communities, and other member-based organizations.”

Note: The content in this piece that provides opinions and points of view expressed by users does not represent the views of Capterra.

“Best functionality” tool is identified based on the highest user-ratings for functionality that a vendor received based on publicly available reviews.

‘Most affordable’ tool is identified based on the lowest pricing a vendor offered on their website in terms of cost to upgrade on August 6, 2021.


Looking for Membership Management software? Check out Capterra's list of the best Membership Management software solutions.

About the Author

Ashish Upadhyay

Ashish Upadhyay

Writer @ Capterra, helping digital Davids beat Goliaths. I cover small business trends in CRM, accounting, real estate, insurtech, and emerging tech. B.A English, University of Delhi. Currently pursuing my master’s in English Literature. When I’m not working, I’m planning my next trek, playing video games, or working out.

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Comments

Comment by Ramesh Thapa on

Guys
Can anyone please suggest me which is the best software for non profit social Community members data base. I just want the basic information name, email and address. DOB of member, date of membership, volunteer record, membership dues for the year. etc.

Thank you

Avatar

Comment by Tirena Dingeldein on

Hi Emanuel,

I’ve tried to narrow down a list of freemium options for you that have the features you’ve outlined. Take a look: https://www.capterra.com/membership-management-software/?utf8=%E2%9C%93&pricing_model%5B2%5D=true&feature%5B3%5D=38422&feature%5B7%5D=19471&feature%5B10%5D=19472&commit=Apply+Filters&sort_options=

If you find software that you think best fits your needs, feel free to reach out to them to get more information! Let me know if we can help with anything else!

Comment by Emanuel Stephens on

Can you please give more insight on the sites and recommend which will be the best to use for a chapter event of 100 plus?
If possible let me know by 6 July.

What we need:
* A way to automate the roster so each member can change keep up their information.

* A way to export info into excel 

* A way to accept dues and it show how has paid and not paid

Avatar

Comment by Tirena Dingeldein on

Hi Melanie,

While I can’t endorse any single one of these products, a good way to find out if a software solution is a great fit for your nonprofit is to contact the software companies with your individual use case. They will be able to tell you if they can meet your individual needs. Please let me know if you need help finding contact information for any of the vendors on this list, or with anything else during your software search!

Very best,
Tirena

Comment by Melanie Lang on

We are a small non profit community and social club and I am looking for free membership software that is easy to use (some of our Board members are not tech savvy people) …. best ones to use?

Comment by Akhil Kumar on

Hi,

Is there any opensource subscription management software which can be installed on Windows?

Avatar

Comment by Borba on

Very good your article. I’m looking for alternatives to Ning. I’ll test some suggestions. Thank you

Comment by Rene Berger on

I am looking for a system (hosted, Saas) where I can run several
email lists on a
subscription base (list members have to pay per year for being on the list)
aka subscription (paid) based email list membership
for 10000 subscribers.
I do not find here the information which software supports these (basic) features.
any suggestions?

Comment by Abraham Amaliba on

Thanks very much for the list… test some of them and Admidio so far appears to be easy to get around with and modify.

Comment by R. Kiefer on

Try PoolPass … free for up to 50 members. Simple, no website required.

Comment by Paula Howell on

I will be starting a nonprofit organization to provide academic services and resources to homeless K-12 students. I am NOT tech savvy and need to find, preferably a free membership software option, to manage approximately 250 student members. Students will create profiles and have to log in to access services/resources. Among the resources available to students will be an online school supply store where students “shop” free of charge, so no payments will be processed. What would be our best option? Please advise. Thanks.

Comment by K Joyner on

I like others on the thread, need a solution that is COMPANY based, not individual based. Is there ANY solution out that was first built on the company model? There are many who say they are, but it was an afterthought. If there is not, here is an opportunity. Instead of having each person start with their own email addresses, have them start with the company’s domain name, then go from there, ie swta.org

Comment by SAnmanta on

Many optins here like Wild Apricot are not open source. They chatge you monthly fees and they host it in a cloud

Comment by Akhil on

Hi,

I am from India. I am part of a non-profit magazine which has subscriptions, to whom we mail the hard copy of magazine. At present, we manage the list of subscriptions on paper. To save a lot of energy, we want to switch to software. Is there an open source software, on which we can manually enter all the details of subscription for example, name, address, contact details , subscription date and subscription duration and then, on the eve of new issue of magazine, we can filter out the subscriptions which are about to expire?

Regards,
Akhil

Comment by Mac Salmono on

Excellent blog article just recently discovered as a result of having only within the past year become web tolerant. The comments are just as beneficial given they provide insight into what people have experienced and the answers offer more options.

My sole criticism of the article is there is no explanation at the very start as to what all of these options have in common: all provide access to their system that puts THEM — not you, the customer and club owner, as it ought to be — in control over the membership! This is a major, major potential problem. I’ve taught myself how to code and am in the process of creating my own platform to meet only my needs from the start, which is scalable — as our membership club grows, so does our system.

All of these limited software platforms are a disservice and cleverly marketing free services to get a club to trust them, then become hooked to them, then when the club is dependent on their system and established, the free option is removed like a rug under your feet and there is a word for this: deception/ horrendous business service.

Comment by Aastha Trivedi on

You can check out our booking management software.

https://www.goplayr.com/Manager/signup

Comment by Fiona A on

GymMaster’s trial is free and unlimited in members – and build specifically membership management in the health & fitness industry. Take a look at https://www.gymmastersoftware.com

Comment by Rebecca Rhea on

We are looking for a software tool to be used by several high school booster programs under the umbrella PA. Is there a tool that will allow that type of customization? Would it be better for each booster to have their own subscription?

Comment by Paul Hiller on

Anyone have a membership management solution with easy integration to Zapier?
Or, integration to a learning management system like Thinkific?

Comment by Tochi on

Hello,
I am looking for a suitable software for a social movement of about 100 persons that will grow to up a million within the next two years.
Which of these will be the best bet?

Comment by Kylie Chang on

Hi, I work for a nonprofit company in Thailand- we train underprivileged youth in socially contributing topics (family, environment, and social issues). We have already trained almost 1,000 youth during the past 3 years and we want to manage the list of members we have so we can reach out to them quickly and easier than with what we have been doing. We don’t have membership fees, I wonder if we need any software to help on his or are there any tools on any websites we can use? I would really appreciate if there are any comments or suggestions on this. Thanks so much!

Comment by Ben on

Great list!
I am considering creating a separate site which I will make it be of membership type and remain with my content site. I will then send people to the membership site (in the same niche) until this one start moving on its own.
Would you advise creating it on a subdomain of the content site or to create a totally separated domain for the membership site?

Comment by Mike T on

Looking to set up an alumni database with job title, graduating year, contact info, job sector. We want to allow younger alumni to connect with older alumni for mentoring, the database should be easily sorted by field, job and graduating year etc.

What site would be best for this?

Comment by Colin Withers on

One potential pitfall for all the above software, is the software used by the hosting company that will host your membership software.

Our Family History Society used Fasthosts to host our website, and Account Manager Lite to manage our membership, and give our members access to the members’ only part of the website where we keep all our data files and back copies of our hjournal.

Fasthosts ‘upgraded’ their Apache server software, which stopped support of several dependencies, and our Account manage Lite stopped working, members couldn’t log in, and the Administrator was locked out. This was all due to paths to PERL being changed, and other issues concerning versions of PHP. Fasthosts was not interested in helping with 3rd party software residing on their servers, and the people at Account Manager Lite did not even respond to a request for help for the free version of their software, and have an expensive technical support service.

What is really need is a hosting company that also provides membership management facilities, so there is no passing the buck when problems happen, or when they decide to upgrade or change their hosting software.

Can anyone recommend such a company?

Avatar

Comment by Terry Ibele on

Sorry to butt in again, but we just published a full guide on how to use Wild Apricot’s free account that might help: http://www.wildapricot.com/blogs/newsblog/2017/01/31/free-membership-management-software-wild-apricot 🙂

Comment by Joanne Morgan on

Hi,
I’m looking for software to manage a not for profit charity membership who provide support services for children with Down Syndrome up to the age of 16. We are looking for a free service as we are completely self funding and any additional cost would take funds away from critical services.
I need to be able to manage basic member info, joining date, personal details, dietary requirements and be able to send donation reminders for annual subscriptions and event ticket fees plus share fundraising event details. We already have a facebook page and a website that if possible we could link to.
Do you have any suggestions on the best option for software? We have around 90 members currently and are expanding continually.
Thanks
Jo

Avatar

Comment by Terry Ibele on

So great to see Wild Apricot at the top of the list! Thanks 😀

For anyone interested, here’s a full list of Wild Apricot’s free/paid features: http://www.wildapricot.com/pricing

Avatar

Comment by webtady on

Can you give me to low cost membership software list ?

Comment by Brian on

I need to scan barcoded key tags with basic member information behind them. Have a welcome screen where members can scan in and out, and we capture their visits with a time/date stamp. Is there a free program that does this? HELP!

Avatar

Comment by Sahil Chauhan on

I just want to update that SilkStart is not free now. I am always looking for software like this, Thanks for sharing.

Avatar

Comment by Gercek Karakus on

Hi everyone,

I’m the co-founder of Raklet and we’re building the world’s leading online community management platform. You can manage your members, donors and any sort of contacts on our platform. It’s free up to 1000 contacts as we’d like to support small organizations. It’s still affordable if you have less than 2,500 contacts which is only $79/month.

Please checkout our reviews on Capterra as well.

https://www.raklet.com

Thanks,

Comment by Alex on

Hi.

I represent a white label solution provider for the sports industry. We would be interested to explore the possibility of creating a professional white label management platform, do you think there would be a market for something like this?

Thanks!

Avatar

Comment by Milan Vuk Stankovic on

Hey Leah,

I’ve got one more:
GumRoad.com
it may not be the best platform in this world, but I like it and find it very useful (at least for now).

Best regards,
Milan

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Comment by Veronica James on

Hiya, can you comment at all on the security on any of these? We are a small non-profit and have a membership that needs to be kept very private and could have safety implications for members if it were hacked. Does this mean that we would need to go with the costly databases?

Comment by Kirsty Sanders on

Re GroupSpaces, mentioned in above article. Take my advice and stay away from it! When we first used it (before the originators sold it a year or so ago), it was fine and customer support was ok. Now, there is NO customer support; no phone number; no help desk and all emails go unanswered! To top it off, it is now bouncing all emails sent to particular addresses, e.g. ‘hotmail’, so we have no way of communicating with all our members.

Comment by Miss KINOVA on

Hey …….

thanks everyone for your splendid work and with all the information about some different software that brings a difference in our society.
We really appreciate your effort and this platform.

well I’m a Secretary of a very small non profit organisation that has just started from the early February this year.
And I’m looking for a free app or software that can help us to create our logo as an organisation and some paperwork to keep the working process smooth ( i.e for events, campaign or other sort of perm flat ).

it must be able to run even in Southern Africa in terms of net work

Comment by Prajitno on

Hello I’m looking open source members management software or paid that can be place in our own server that has chat feature
Thanks

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