Talent Management

5 HR Tools With the Features Your Business Needs for 2022

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Top five human resources software to digitalize core employee management activities in 2022.

Human resources (HR) professionals are responsible for not only recruiting talent but also taking care of employee engagement, wellness, and inclusion. With most companies now adopting a hybrid work model, HR teams have revamped the entire workforce management process—from hiring and onboarding to engagement, rewards, and exit.

Businesses are digitalizing their core HR processes to adapt to the remote or hybrid workforce model, and human resource software solutions are playing an important role in this transformation. With features such as self-service portals and mobile capabilities, human resources software tools are helping organizations better address employee needs and well-being.

HR software consists of recruitment, onboarding, employee performance management, payroll, and offboarding, among other modules, and helps the HR department hire virtually and manage remote workers by digitizing almost all employee lifecycle activities.

Let’s take a look at three trends impacting the HR software market, before diving into the top software systems that will help ensure your HR team is ready to face them.

According to Capterra’s 2021 HR in the New Era survey, 74% of employees would prefer to work from home even after the pandemic. (Read the survey methodology here.) To meet the expectations of this evolving workforce, businesses will need HR tools that can keep pace.

Let’s discuss a few trends that could impact the day-to-day work of HR teams:

  • Mobile applications: The work-from-anywhere trend has digitalized HR processes such as recruiting, onboarding, and employee recognition. This is one of the reasons recruiters and employers are looking for mobile-friendly software solutions to ensure better engagement. Human resource management software tools that can be accessed on mobile devices allow recruiters to hire remotely and new hires to complete their onboarding tasks online. These tools also let employees manage leaves, collaborate with managers, and mark attendance from their own mobile devices.
  • Artificial Intelligence: AI is being rapidly integrated into core HR software tools to automate tasks such as scanning resumes, uncovering talent insights, and automatically filling forms. AI-powered HRMS software tools help improve the quality of hiring and accuracy of searches by screening thousands of applications in less time. They also let HR teams connect better with employees by responding to queries 24/7. By doing so, they help save time and improve productivity for HR professionals.
  • Self-service capabilities: The hybrid and remote work models can make it difficult for employers to onboard and offboard employees. With self-service capabilities, employees and managers can complete onboarding and offboarding tasks, such as signing documents, choosing benefits, and configuring payroll components, without the HR team’s help. They can even find answers to common HR questions through digital assistants. Self-service functionality in HRMS software reduces the number of redundant requests and provides immediate access to employee information.

5 HR tools with features that keep pace with industry trends

Here at Capterra, we want to help businesses find the right HR software solution for their needs. We took a look at our Shortlist report to find the top five HR software options (based on user ratings and popularity scores) with features that will make HR professionals ready for the above-mentioned trends in 2022 and beyond.

What is the Shortlist report?

Shortlist is Capterra’s annual ranking of top software tools, leveraging ratings from over 1 million user reviews scoring vendors on two parameters: user ratings and popularity. Each parameter is weighted and scaled to a value between 1 and 50.

  • User ratings: The overall user rating of a product based on reviews written in the last 24 months from the date of publishing the report.
  • Popularity: The average monthly search volume and position of a vendor’s domain on the search engine results page.
Note: Products are listed in descending order of their score (i.e., summation of user ratings and popularity scores). If two or more products have the same score, they are listed alphabetically. Click here to read how we selected these products.
Top 5 Human Resource Software for 2022

1. ADP Workforce Now

Shortlist score: 96/100

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ADP Workforce Now is an HR tool that helps HR professionals manage employee payroll, talent, benefits, compliance, and attendance on a single database. It automates data integration across different components including payroll, time management, performance management, and benefits.

With ADP Workforce Now’s mobile application, employees can view and update their account details, including their contact information, benefits plans, and pay statements, from any mobile device.

ADP Workforce Now’s reporting feature leverages machine learning and artificial intelligence to provide real-time insights into turnover rate, pay gap, etc. It processes huge volumes of payroll, time, talent, and benefits data to reveal issues, patterns, and trends. Additionally, the software processes huge volumes of anonymized employee records to provide benchmarking data to compare pay types, employee size, and other financial information with other companies in the same region and industry.

The software offers embedded compensation benchmarks that help HR teams build job requisitions based on salary preferences. Profile relevance, another intelligent recruitment tool, uses machine learning to identify the right candidate from the applicant pool by analyzing skills, education, and industry experience.

ADP Workforce Now’s mobile self-service capabilities let employees manage their attendance, request time-off, view and edit team schedules, manage payroll data, and update contact information to stay connected with colleagues—whether at work, at home, or on the go.

*Analysis accurate as of Jan. 10, 2022
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Key Features:

  • Employee management
  • Candidate tracking
  • Payroll management
  • Time and attendance
  • Benefits administration
  • Employee data management
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Compensation benchmark data in </span></i><a href="https://www.capterra.com/p/155895/WorkforceNow/"><i><span style="font-weight: 400;">ADP Workforce Now</span></i></a></p>

2. Paylocity

Shortlist score: 93/100

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Paylocity is a cloud-based payroll and human capital management suite that allows organizations to manage payroll, workforce, employee engagement, and benefits, among other HR processes.

Paylocity’s mobile payroll and HR solution lets employers and employees view paychecks, request and approve time-off, and communicate with co-workers using their mobile devices. It provides a centralized database for directories, policies, training assignments, and company news to keep everyone updated. Paylocity’s mobile app also provides additional functionality such as access to a learning management system and requesting payment before payday.

Paylocity’s Ask an Expert feature provides a forum for employees to ask product-related or IT troubleshooting questions to group administrators. Employees receive a push notification on their smartphones as soon as their questions are addressed. This feature lets HR teams monitor and store all employee queries in a single centralized source, which can be accessed by employees 24/7.

Paylocity’s data insights feature provides a modern workforce index that leverages artificial intelligence to process huge volumes of anonymized data from its clients or from different companies. This provides an intelligence dashboard that offers insights into employee sentiment, performance metrics, turnover, and engagement. Such insights help HR teams make data-driven decisions to improve employee productivity and reduce turnover.

Paylocity’s staff self-service portal allows employees to view paychecks, request time-off, clock in and out, update personal data, and collaborate and interact with each other. Supervisors can approve schedule changes or time-off requests.

*Analysis accurate as of Jan. 10, 2022
View Profile

Key Features:

  • Benefits management
  • Onboarding
  • Talent management
  • Compensation management
  • Document management
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Employee self-service in </span></i><a href="https://www.capterra.com/p/86714/WebPay/"><i><span style="font-weight: 400;">Paylocity</span></i></a></p>

3. Paycom

Shortlist score: 90/100

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Paycom is an online payroll and HR software solution that streamlines onboarding, benefits enrollment, and payroll management, among other HR processes.

Paycom’s mobile application lets HR managers onboard new hires remotely. They can send offer letters and onboarding documents right from their smartphone. Thereafter, candidates can digitally accept the offer and complete onboarding tasks through the app. The app also lets HR teams manage employee attendance and time-off, and answer queries on the go.

Paycom also provides a manager self-service app, Manager on-the-Go, that allows managers to approve time-off requests, view applications with resumes, respond to employee questions, and create video training materials on their mobile devices. The desktop version consists of additional functionality to create and manage employee schedules, monitor employee performance, and export reports.

Paycom’s employee predictor feature leverages machine learning technology to help identify employees who are likely to leave the organization. With such insights, HR departments can make decisions regarding employee retention strategies.

Paycom’s self-service capability allows employees to manage their time cards, expenses, PTOs, and benefits. The tool’s Better Employee Transaction Interface (Beti) feature lets employees directly process their payroll without the involvement of HR or payroll staff. Additionally, employees can start a conversation about benefits, time management, payroll, etc., through the Ask Here feature. This functionality routes employee questions to an appropriate person within the organization and stores the interactions in a centralized dashboard where HR teams can track answers to identify policy gaps and training opportunities.

*Analysis accurate as of Jan. 10, 2022
View Profile

Key Features:

  • Payroll management
  • Talent acquisition
  • Time and attendance management
  • Performance management
  • Compensation management
  • Leave management
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Analytics in </span></i><a href="https://www.capterra.com/p/130949/Paycom/"><i><span style="font-weight: 400;">Paycom</span></i></a><i><span style="font-weight: 400;"> (</span></i><a href="https://www.paycom.com/our-solution/applicant-tracking/" target="_blank" rel="noopener"><i><span style="font-weight: 400;">Source</span></i></a><i><span style="font-weight: 400;">)</span></i></p>

4. Rippling

Shortlist score: 90/100

View Details

Rippling is an HR management software solution that offers a single centralized database to manage onboarding, payroll, offboarding, IT, and other HR-specific operations. It also provides device management functionality to remotely set up, secure, and administer employee devices, including computers, laptops, tablets, and phones.

HR teams can use Rippling’s mobile app to approve time-off requests, find employees’ contact details, and manage clock in and out from any Android or iOS device. Through the app, they can log in to all other integrated apps for collaboration, project management, and payroll processing. Employees can use the mobile app to view pay stubs, request time-off, enroll in benefits or training programs, and update their contact details.

Rippling’s online self-service portal allows employees to enroll into and update benefits plans, such as medical, dental, and vision. It also provides live one-on-one expert healthcare guidance through chat or call to answer employee queries regarding benefits or complex billing issues.

*Analysis accurate as of Jan. 10, 2022
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Key Features:

  • Employee management
  • Benefits administration
  • Payroll management
  • Learning management
  • Talent management
  • App and device management
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Self-service online benefits enrollment in </span></i><a href="https://www.capterra.com/p/172127/Rippling/"><i><span style="font-weight: 400;">Rippling</span></i></a></p>

Self-service online benefits enrollment in Rippling

5. Workday HCM

Shortlist score: 90/100

View Details

Workday HCM is a cloud-based human capital management solution that helps manage and track employees. Its key features include human resource management, employee experience, talent management, payroll and workforce management, knowledge management, and analytics and reporting.

Workday for Mobile lets HR teams supervise employees from anywhere and get access to key performance indicators for timely decision-making, especially when working remotely. Employees can use the app to check in and out from their mobile devices. They can view their payroll details, submit requests for time-off or expenses, check on projects, submit benefits enrollment, and log the time spent on work tasks. The app can be downloaded from Apple App Store or Google Play Store and can also be accessed via a mobile browser.

Workday HCM leverages intelligent automation across the hiring process to eliminate manual tasks such as searching and filtering candidates, and measuring and matching candidate skills to open positions. In addition, the software uses augmented analytics and machine learning in its Workday people analytics feature to provide real-time insights into hiring, attrition, talent, and performance.

Workday HCM provides self-service capabilities with role-based access for employees and managers. Employees can request time-off, update their personal information, and track payroll and benefits, whereas managers can approve requests and monitor employee work hours. The software also provides a self-service knowledge base and the Workday assistant chatbot for employees to find answers to common HR-related questions.

*Analysis accurate as of Jan. 10, 2022
View Profile

Key Features:

  • Workforce management
  • Payroll management
  • Talent management
  • Employee experience
  • Benefits administration
  • Analytics and reporting
Trial/Free Version:
Free Trial
Free Version
Device Compatibility:

Screenshot:

<p><i><span style="font-weight: 400;">Analytics in </span></i><a href="https://www.capterra.com/p/66908/Workday-HCM/"><i><span style="font-weight: 400;">Workday HCM</span></i></a></p>

Stay on top of HR software trends with Capterra’s Shortlist report

The way the HR team works impacts talent acquisition, employee engagement, and productivity. Investing in a human resource management system that doesn’t help keep pace with remote and hybrid work models will only hold you back.

Capterra’s Shortlist rankings provide a strong starting point to find the right tool for your business.

If the HR software tools featured in this article don’t seem quite right for you, check out the full Capterra Shortlist for HR management software to find more tools with high user ratings from businesses like yours.

Product selection methodology

At Capterra, we objectively select and rank products based on a methodology developed by our research team. Some vendors pay us when they receive web traffic, but this has no influence on our methodology.

To be featured in this report, products had to:

  • Appear in Capterra’s Shortlist report for HR software as accessed on Jan. 10, 2022. The five products with the highest scores in our Shortlist report are featured in this article.
  • Meet our market definition for human resource software: Human resource software (or HR software) is a type of software designed to help businesses with their workforce management needs. Whether it’s a core responsibility like payroll or a more strategic one like employee learning and development (L&D), HR software can make it easier to manage and more likely to produce desired results.

Click here to read the Shortlist report methodology in detail.

Survey methodology

The Capterra HR in the New Era Survey 2021 was conducted in January 2021 among workers from different countries (Germany, United Kingdom, Canada, France, United States, Italy, Spain, Brazil, and Netherlands) to learn more about their experience and preferences at work. Respondents were full- or part-time workers at small businesses with 2-500 employees.

Disclaimer: We conducted this analysis based on reviews and ratings data as of Jan. 10, 2022. In order to present the most up-to-date information, the product cards above show real-time ratings. Please note that this means the ratings value in the product card may not reflect the ratings value at the time of analysis.


Looking for Talent Management software? Check out Capterra's list of the best Talent Management software solutions.

About the Author

Supriya Deka

Supriya Deka

Market Research Specialist at Capterra, sharing insights about software selection strategy. PGDM in Marketing and Operations & Supply Chain Management from New Delhi Institute of Management. Published in Emerald Insights. Based in New Delhi. I love dancing, hiking, and yoga.

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