Retail Management

Top 5 Retail Project Management Software

By | 9 min read | Published

Retail project management software helps retail teams plan retail programs and manage storage and shipping.

Choosing the right project management software can be a challenge for retailers managing multiple stores on a set budget. There are several project management software available on the market, each with varying capabilities. This article looks at the five best project management software tools trusted by real users from retail firms. (Read how we selected these products.)

What features do project management tools offer?

The core features of project management software are:

  • Collaboration: Provides a channel for team members to share media files, communicate, and work together.
  • Reporting/project tracking: Offers a dashboard that helps project managers track task and project statuses and project costs, and manage individual assignments.

All products listed in this report include the features mentioned above.

Besides these core features, project management tools also commonly offer:

  • Billing and invoicing
  • Budget management
  • Client portal
  • Cost-to-completion tracking
  • Customizable templates
  • File sharing
  • Inventory management
  • Gantt chart/timeline view
  • Idea management
  • Kanban board
  • Project scheduling
  • Resource management
  • Time and expense tracking

What we cover for each product

For each product, we cover the following:

How have users rated the featured products on different aspects?

We analyzed 332 reviews across all products to uncover how users perceive these products on parameters such as ease of use, customer support, value for money, and functionality.

What do users say about the products?

For each of the featured products, we’ve included some review excerpts from the trailing year.

How are the products priced?

Pricing models are generally one of the following: flat rate, usage based, per user, or per feature. Also, most of the time, the payment frequency is either one time, annual, or monthly.

Note: A product’s price can vary based on the features needed, support or training required, and customization requests. When you find a product that fits your needs, talk to the vendor to figure out what they can offer.

Are the products a good fit for your organization?

Some tools are specifically built for enterprises, while others work perfectly for small teams or midsize companies. Knowing the typical user base of these products is another differentiating factor to help decide the right fit for your organization. 

In addition, reviewers come from various industries. If a large share of reviewers is from one industry, then it’s likely that the product is niche and may not work as well for other industries. On the other hand, if users are spread out across industries, then it’s likely that the product is a good fit for multiple industries.

Top 5 retail project management software

1

Asana

*Analysis accurate as of July 2022
Visit Website
Trial/Free Version:
Free Trial
Free Version
No. of reviews:

54

Ease-of-use rating:

4.5/5

Customer support rating:

4.4/5

Value-for-money rating:

4.4/5

Functionality rating:

4.5/5

Commonly used by:

Small businesses

Pricing:

$10.99 per user, per month

Device Compatibility:

Screenshot:

Create Task Lists
Create Task Lists

Examples of the most positive excerpts from reviews about Asana:

“The software works like charms, it does the job of tasks and projects beautifully. Being a user is super nice and during the pandemic I find this software very helpful for remote work and teams.”

“Super helpful in many aspects of business, especially project and task management. Works across departments and businesses as needed. Love it, I recommend it to all of my clients if they are not already using.”

“Asana is a wonderful tool for everyone who likes to have simple task/project management tool. The free account is very good. . . It is clean and easy to use and you have everything you need in one place and the pricing is really good.”

Read all Asana reviews here.

2

ClickUp

*Analysis accurate as of July 2022
View Profile
Trial/Free Version:
Free Trial
Free Version
No. of reviews:

24

Ease-of-use rating:

4.1/5

Customer support rating:

4.6/5

Value-for-money rating:

4.7/5

Functionality rating:

4.8/5

Commonly used by :

Small businesses

Pricing:

$5 per user, per month

Device Compatibility:

Screenshot:

Board View
Board View

Examples of the most positive excerpts from reviews about ClickUp:

“The overall experience with ClickUp has been amazing. ClickUp is a perfect allinone project management tool. Once we exited the initial setup phase, it aided us with all our task management processes effortlessly. It allows us to keep everything from design to development in one place. It also boosts our team to improve their working productivity by providing effective time management features.”

“Still wonder how a single tool can do multiple things like project management, task management, and issue management. They’re directly competing with the likes of Jira, Basecamp, Trello, Airtable & Asana. . . For product savvy people it’s a wonderful platform and the best part is you have a free forever plan.”

“ClickUp has a very user friendly interface and can be learned easily by new staff. Great for capturing client feedback and interdepartmental communication relating to a specific client and allows you to track the progress of an application with ease.”

Read all ClickUp reviews here.

3

Jira

*Analysis accurate as of July 2022
View Profile
Trial/Free Version:
Free Trial
Free Version
No. of reviews:

91

Ease-of-use rating:

4.4/5

Customer support rating:

4.0/5

Value-for-money rating:

4.3/5

Functionality rating:

4.3/5

Commonly used by :

Small businesses, enterprise businesses

Pricing:

$7.5 per user, per month

Device Compatibility:

Screenshot:

Examples of the most positive excerpts from reviews about Jira:

“Jira software is the best solution for managing teams and processes in IT. In addition, it is a great motivational tool and teaches us to discipline. It gives great insight into the status of ongoing projects and helps in their accessible presentation.”

“The agile project management features like sprint creation and automatic sprint track were a super advantage that I could not find in any toptier Project Management tools in the market. The backlog management made super easy because of this solution and feature.”

“User friendly, easy to approach projectmanagement. If you dont need much more this is for you. Its structure is good and informations are shared easily with your team. I liked the simplicity most.”

Read all Jira reviews here.

4

Trello

*Analysis accurate as of July 2022
View Profile
Trial/Free Version:
Free Trial
Free Version
No. of reviews:

135

Ease-of-use rating:

4.6.5

Customer support rating:

4.5/5

Value-for-money rating:

4.6/5

Functionality rating:

4.4/5

Commonly used by:

Small businesses

Pricing :

$5 per user, per year

Device Compatibility:

Screenshot:

Examples of the most positive excerpts from reviews about Trello:

“The ability to capture information organize it and make changes is amazing! The integration with other platforms and systems is very helpful and quite seamless! I also like the ability to review the same tasks and projects in different “views”.”

“It’s easy to navigate, looks amazing I love the feature to change the background. You can share things across the board and with other users which is great.”

“Trello’s simple and effective card system perfectly compliments the way that I work. I like to break projects into parts and have checklists for each one of those parts and Trello makes this so simple and easy to manage. Really makes each project vastly easier to complete when you can break it down like this.”

Read all Trello reviews here.

5

monday.com

*Analysis accurate as of July 2022
Visit Website
Trial/Free Version:
Free Trial
Free Version
No. of reviews:

28

Ease-of-use rating:

4.6/5

Customer support rating:

4.1/5

Value-for-money rating:

4.0/5

Functionality rating:

4.5/5

Commonly used by:

Small businesses

Pricing:

$8 per user, per month

Device Compatibility:

Screenshot:

Examples of the most positive excerpts from reviews about monday.com:

“Monday.com is an amazing software and has saved us hours of time and hundreds of dollars. Monday.com has a very clean layout and is extremely easy to pick up and start using. The best part about using Monday.com is that you can invite your team to it and assign each team member a task as well as a due date for that task, you can also assign how urgent it is.”

“Love the automation and convenience of collaborating across certain boards and tasks. Customization and automation of moving objects and notifications has been fantastic.”

“monday.com is super easy to use, very intuitive and can truly be used for every case because it is SO customizable. you can literally create a new custom application for literally and workflow. The ability to add colours to each board helps keep things visually organized as well. Plus its fun to look at!”

Read all monday.com reviews here.

How to choose the right project management software for your retail business

When choosing project management software, it’s crucial to understand what to look for before finalizing your selection. Beyond the product overviews in this article, these tips will help you figure out the best approach when it comes to investing in a new project management tool.

Common questions to ask software vendors before purchase

What are the deployment options for the tool? Is there a mobile app available?

Software solutions are deployed either in the cloud or on-premise. Some tools also have a mobile app, which lets you work on the go. Before finalizing any product, assess which deployment option best suits your retail needs and whether a mobile app is available.

Is there a way to measure the ROI on the tool?

Ideally, a tool should be able to generate reports and historical performance so you can assess whether it’s scaling your business and generating revenue as expected.

What kind of security does the tool offer against data leaks and cyberattacks?

Does the tool have safety measures such as two-factor authentication and standard encryption to protect sensitive business information? Asking such questions before selecting a tool will help you find a suitable software solution for your retail needs.

Does the tool offer training modules and courses for new users?

An ideal tool should offer resources such as training videos and guides for your retail project management team. A knowledge base and an FAQs section are some other resources helpful for your team. Before investing, check if your shortlisted tool provides these features.

How did we choose these products? We didn’t—you did

To find your ideal software match, you need information you can trust—so you can save time, stay on budget, and focus more energy on growing your business. It’s why we vet and verify all our user reviews and recommend only the tools endorsed by people like you.

In other words, our product recommendations are never bought or sold, or based on the opinion of a single individual—they’re chosen by your peers, reflecting the views and experiences of our independent base of software reviewers.

The retail project management tools featured in this article are the most recommended based on verified user reviews. However, if they don’t meet the needs of your retail business, you can visit our project management software directory to find a best-fit solution.


To be considered for this list, products had to:

  1. Have at least 20 unique product reviews from users in the retail industry, published on Capterra between July 2020-22. We selected the 5 products with the highest ratings to feature in this article.
  2. Meet our project management software market definition by offering the following core features: task management, collaboration, reporting/project tracking

To determine which size businesses each product is “commonly used by,” we check if at least 20% of reviewers come from a particular business size, and only then classify the product as having customers from that business size.

Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, word count and topic coverage. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score.

Excerpts represent user opinion and do not represent the views of, nor constitute an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. New reviews may have been added since the publication of this article, so the reviews data in this piece may not reflect current conditions. Capterra makes no guarantee that the reviews will remain posted for the entire period this report is active.


Looking for Retail Management Systems software? Check out Capterra's list of the best Retail Management Systems software solutions.

About the Author

Ashish Upadhyay

Ashish Upadhyay

Ashish Upadhyay is a content writer at Capterra, helping small businesses identify the right software for their business needs by analyzing user reviews data for the highest rated products in relevant software categories. Prior to joining Gartner, he worked in insurtech, fintech, and real estate. Specializing in marketing, project, and IT management, Ashish’s works have been featured in MAST magazine and Medium. In his free time, he enjoys working out and playing video games.

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