Talent Management

Top 9 Tools for HR Professionals

By | 11 min read | Published

These tools help HR professionals have more efficient workflows.

Are you an HR manager or a small business owner who manages human resource processes on their own? We can understand how tiring it can get to track applicants, manage existing on-site and remote employees, and simultaneously take care of how engaged your workforce feels on the job.

With the right HR software for your business, you can manage human resources efficiently, and the key to building such technology is investing in the right tech stack for your HR team.

This article highlights the top nine products across four HR software categories that have received reviews mostly from HR professionals, among other roles. The alphabetically mentioned products under each category have the highest scores in their respective Capterra Shortlist reports. (Read how we selected these categories and products.)

Best applicant tracking software for HR professionals

1

ADP Workforce Now: Offers mobile-enabled onboarding

ADP Workforce Now is an HR management solution that automates applicant tracking, employee record keeping, new hire onboarding, company-wide policy acknowledgment, talent management, workforce reporting, and compliance tracking. You can also simplify the hiring process with a built-in dashboard and manage new hires, edit employee information, and release contractual employees once their contract gets over.

ADP Workforce Now features mobile-enabled onboarding for new hires that helps familiarize them with company policies and acts as one-point access for digital paperwork. Additionally, the software integrates with third-party job portals and business platforms and publishes company vacancies to attract talent.

The software also provides screening surveys for applicants and automates the screening process once you set a survey answer criteria. ADP Workforce Now also serves as a workforce management solution and takes care of employee PTO, provides analytical insights into employee performance by tracking projects, and lets you handle employee benefits administration.

ADP Workforce Now offers chat, email, and phone support. The software is web-based and has a mobile app for Android and iOS devices.

Analysis accurate as of June 2022
View Profile

Key Features:

  • 360-degree feedback
  • 401(k) tracking
  • Applicant tracking
  • Background screening
  • Benefits management
  • Candidate tracking
Trial/Free Version:
Free Trial
Free Version
Starting price:

Contact vendor

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Talent records in </span><a href="https://www.capterra.com/p/155895/WorkforceNow/"><span style="font-weight: 400;">ADP Workforce Now</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/155895/WorkforceNow/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>
2

Indeed: Helps publish job vacancies on its job portal

Indeed is an applicant tracking software solution that helps HR managers find ideal candidates for job openings in their organization.

The software lets you promote your job on its own job board to increase visibility and target more suitable candidates. Once applicants start applying for jobs, the solution transfers candidate information to your system for easy access.

Indeed also works well with mobile applicants and has a core HR application to cater to smartphone users. You can screen applicants and schedule interviews with them using the mobile app and create automated replies for interested candidates.

Indeed offers chat and email support. The software is web-based and has a mobile app for Android and iOS devices.

Analysis accurate as of June 2022
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Key Features:

  • Applicant tracking
  • Application management
  • Assessment management
  • Billing and invoicing
  • Candidate management
  • Employer accounts
Trial/Free Version:
Free Trial
Free Version
Starting price:

Contact vendor

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Employee assessment in </span><a href="https://www.capterra.com/p/161381/Indeed/"><span style="font-weight: 400;">Indeed</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/161381/Indeed/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>

Best employee engagement software for HR professionals

3

Kudos: Enhances employee visibility

Kudos is an employee engagement and analytics platform that lets you share employee achievements on social media and work progress internally, which increases team visibility and recognition for your workforce.

The solution integrates with multiple social media platforms, third-party communication channels, project management tools, and workflow applications, making it easy for you to migrate information. You can also store company pictures and videos in the built-in media library and showcase them on social media platforms to promote company culture.

Kudos offers chat, email, and phone support. The software is web-based and has a mobile app for Android and iOS devices.

Analysis accurate as of June 2022
Best functionality
Visit Website

Key Features:

  • Activity dashboard
  • Benchmarking
  • Chat/messaging
  • Employee recognition
  • Engagement tracking
  • Goal management
Trial/Free Version:
Free Trial
Free Version
Starting price:

Contact vendor

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Employee engagement dashboard in </span><a href="https://www.capterra.com/p/140423/Kudos/"><span style="font-weight: 400;">Kudos</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/140423/Kudos/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>
4

Lattice: Helps set up performance management for employees

Lattice is an employee and performance management software solution for businesses of all sizes. The software helps conduct employee surveys and gather their feedback to build better company policies, focus on areas that need improvement, and boost job satisfaction rates.

The software also features a performance management dashboard that tracks individual and team goals and lets you set up review cycles for your workforce. Team members can create growth plans with managers and set up measurable objectives and key results (OKRs) for themselves.

Lattice offers chat and email support. The software is web-based.

Analysis accurate as of June 2022
Visit Website

Key Features:

  • 360-degree feedback
  • Activity dashboard
  • Benchmarking
  • Customization
  • Employee recognition
  • Engagement tracking
Trial/Free Version:
Free Trial
Free Version
Starting price:

$8 per user, per month

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Goal tracking in </span><a href="https://www.capterra.com/p/151676/Lattice/"><span style="font-weight: 400;">Lattice</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/151676/Lattice/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>
5

Paylocity: Track employee engagement levels

Paylocity is an online payroll and employee engagement software suite built for HR managers. The software features an integrated employee engagement hub, called Community, that helps your workforce network across departments, provide feedback to teammates, and share files and media.

You can streamline and automate all company announcements via Community and reach out to your entire workforce. The hub also features a dashboard that lets you track employee engagement levels with your announcements.

Managers can use Paylocity to create surveys and gather employee feedback as well.

Paylocity offers chat, email, and phone support. The software is web-based and has a mobile app for Android and iOS devices.

Analysis accurate as of June 2022
View Profile

Key Features:

  • 360-degree feedback
  • Affordable Care Act (ACA) reporting
  • Activity dashboard
  • Benchmarking
  • Benefits dashboard
  • Billing and invoicing
Trial/Free Version:
Free Trial
Free Version
Starting price:

Contact vendor

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Workforce management in </span><a href="https://www.capterra.com/p/220275/Paylocity/"><span style="font-weight: 400;">Paylocity</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/220275/Paylocity/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>

Best remote work software for HR professionals

6

Google Drive: Provides protection from spam and phishing

Google Drive is a file sharing and storage platform built for commercial use.

As an HR professional, you can store contacts, photos, videos, presentations, onboarding material, recordings, and employee data on Google Drive. You can also share employee records and company files with peers and create collaborative spaces to store files for your team or organization.

Google Drive is an encrypted and secure platform that gets constantly scanned for malware, spam, ransomware, and phishing.

The software integrates with multiple third-party collaboration and project management solutions and offers a collaborative space for your team to work.

Google Drive offers email and chat support. The software is web-based and has a mobile app for Android and iOS devices.

Analysis accurate as of June 2022
Most affordable
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Key Features:

  • Access controls/permissions
  • Collaboration tools
  • Data storage management
  • Document management
  • File sharing
  • Offline access
Trial/Free Version:
Free Trial
Free Version
Starting price:

$1.99 per user, per month

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Multiple devices accessing </span><a href="https://www.capterra.com/p/161425/Drive/"><span style="font-weight: 400;">Google Drive</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/161425/Drive/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>
7

Kahoot!: Conduct training sessions and host events online

Kahoot! is a remote work tool that lets you deliver training sessions and presentations, conduct meetings, and host online events for remote teams.

The solution provides a built-in presentation feature that you can use to engage your audience during online meetings. It also provides an interactive chat dashboard for teammates to join company conversations.

You can also create polls to collect employee feedback and opinions on ongoing projects, company policies, or overall employee experience. Using the software, remote teams can brainstorm ideas and put them together on a dashboard for discussions.

Kahoot! offers chat and email support. The software is web-based and has a mobile app for Android and iOS devices.

Analysis accurate as of June 2022
View Profile

Key Features:

  • Asynchronous learning
  • Blended learning
  • Communication management
  • Content library
  • Customizable branding
  • Data analysis tools
Trial/Free Version:
Free Trial
Free Version
Starting price:

$17 per user, per month

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Inviting members in </span><a href="https://www.capterra.com/p/156399/Kahoot/"><span style="font-weight: 400;">Kahoot!</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/156399/Kahoot/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>
8

Slack: Provides multi-channel support for communication

Slack is a communication and team collaboration software solution that promotes remote work. The software offers a secure environment for your team to communicate, share files and company information, and host and attend virtual team meetings. You can create multiple channels for discussions and find required information and files with the central search bar in Slack.

HR managers can use Slack to speed up and automate recruiting processes by establishing connections between applicants and hiring managers. Orientation leaders can facilitate onboarding for new recruits and share information on Slack. New hires can scroll through channels on Slack to find project information and catch up on discussions with teammates.

Slack offers chat and email support. The software is web-based and has a mobile app for Android and iOS devices.

Analysis accurate as of June 2022
Visit Website

Key Features:

  • Activity tracking
  • Agile methodologies
  • Audio calls
  • Brainstorming
  • Calendar management
  • Call recording
Trial/Free Version:
Free Trial
Free Version
Starting price:

$6.67 per user, per month

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Text channel in </span><a href="https://www.capterra.com/p/135003/Slack/"><span style="font-weight: 400;">Slack</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/135003/Slack/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>

Best survey software for HR professionals

9

Google Forms: Lets you customize forms to match brand tone

Google Forms is a survey-building application that lets you create online forms and surveys to understand employee experience and analyze responses in real time. You can opt for multiple question types and use drag-and-drop functionality to reorder questions and customize values. The software lets you customize the color scheme, font, and images you add to your forms.

Once a survey gets published, you can view charts with real-time response data or open raw data after survey completion for deeper analysis.

The software lets you create and publish surveys from any device. You can edit and publish the existing ones again. All your surveys are encrypted at both ends, meaning no one outside your group or organization can view or access them.

Google Forms offers chat, email, and phone support. The software is web-based and has a mobile app for Android and iOS devices.

Analysis accurate as of June 2022
View Profile

Key Features:

  • Access controls/permissions
  • Collaboration tools
  • Drag-and-drop editor
  • Form creation and design
  • Mobile survey
  • Question branching
Trial/Free Version:
Free Trial
Free Version
Starting price:

$12 per user, per month

Device Compatibility:

Screenshot:

<p style="text-align: center;"><span style="font-weight: 400;">Creating a survey in </span><a href="https://www.capterra.com/p/176571/Google-Forms/"><span style="font-weight: 400;">Google Forms</span></a><span style="font-weight: 400;"> (</span><a href="https://www.capterra.com/p/176571/Google-Forms/"><span style="font-weight: 400;">Source</span></a><span style="font-weight: 400;">)</span></p>

How to select the right HR software for your HR team

Finding the right tools for your HR team can get complicated if you’re not sure what to consider. Here are some considerations to keep in mind when browsing through different HR solutions:

  • Check whether the vendor provides live demos for their software: As an HR manager, it’s crucial to figure out if the HR solution you’re about to invest in will function well in your company. Before investing, ask the vendor to provide a live demonstration of the software and showcase how efficient the tool is with HR tasks.
  • Assess how secure is the software you’re selecting: HR managers often work with sensitive information and would need tools that have security encryptions in place to prevent data leaks. Check the security parameters that a vendor offers with their HR management software before investing.
  • Assess the current user base and customer satisfaction rate for the software: Before buying software, it’s crucial to check if existing customers are happy with their purchase or not. You can talk to other users of a product and check how well it functions for their team to narrow down your shortlist.

Common questions to ask when buying HR tools for your HR team

Here are some common questions you can ask vendors when trying to decide which software to buy:

Does the software offer customization?

When choosing HR software, ask vendors whether their tools offer customization and let you add additional users to operate the software. You and your team can always benefit more from tools that are customizable.

Does the vendor offer product support and onboarding?

Some vendors only offer documentation, while others provide product support, onboarding, and training. Assess whether product onboarding and user training are crucial for your HR staff and decide accordingly.

Does the tool integrate with your existing software stack?

If you’re already using various tools at your company, you would need an HR software solution that integrates easily with your software stack. Check with the vendor if their product supports third-party integration.

How did we choose these products? We didn’t—you did

To find your ideal software match, you need information you can trust—so you can save time, stay on budget, and focus more energy on growing your business. It’s why we vet and verify all our user reviews and recommend only the tools endorsed by people like you.

In other words, our product recommendations are never bought or sold, or based on the opinion of a single individual—they’re chosen by your peers, reflecting the views and experiences of our independent base of software reviewers.


At Capterra, we objectively select and rank products based on a methodology developed by our research team. Some vendors pay us when they receive web traffic, but this has no influence on our methodology.

This article highlights four HR software categories that have received more reviews from HR professionals compared to reviewers from other job roles. The identified categories were then mapped to Capterra Shortlist reports, and the highest-scoring products from each category were selected based on their popularity and rating scores. Categories that did not have a Capterra Shortlist report were not shortlisted. (Click here for more details on Capterra’s Shortlist methodology.)

To be considered for this article, each product featured on Capterra Shortlist report had to meet the following conditions:

  • Have at least 20 unique product reviews published on Capterra within the past two years, with an average rating of 3.0 or higher, as of June 21, 2022.
  • Meet the market definition of the software category the products belong to:
    • Applicant tracking software: “Applicant tracking software allows organizations to easily manage the hiring process by maintaining a database of applicant and job information.”
    • Employee engagement software: “Employee engagement software aims to assist managers with maintaining employee awareness of corporate culture and increasing their level of investment in the company.”
    • Remote work software: “Remote work software includes a combination of different types of solutions needed for professionals to be efficient and effective in their role from outside a fixed office space.”
    • Survey software: “Survey software enables the efficient design and management of electronic surveys, polls, and questionnaires for market research, measuring customer satisfaction, and collecting employee feedback, along with many other applications.”

The “best functionality” tool is identified based on the highest user ratings for functionality that a vendor received based on publicly available reviews as of June 21, 2022.

The “most affordable” tool is identified based on the lowest pricing a vendor offered on their website in terms of cost to upgrade as of June 21, 2022.

Disclaimer: We conducted this analysis based on reviews and ratings data as of June 21, 2022. In order to present the most up-to-date information, the product cards show real-time ratings. Please note that this means the ratings value in the product card may not reflect the ratings value at the time of analysis.

 


Looking for Talent Management software? Check out Capterra's list of the best Talent Management software solutions.

About the Author

Ashish Upadhyay

Ashish Upadhyay

Ashish Upadhyay is a content writer at Capterra, helping small businesses identify the right software for their business needs by analyzing user reviews data for the highest rated products in relevant software categories. Prior to joining Gartner, he worked in insurtech, fintech, and real estate. Specializing in marketing, project, and IT management, Ashish’s works have been featured in MAST magazine and Medium. In his free time, he enjoys working out and playing video games.

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