Capterra Medical Software Blog

EHR & Medical Practice Management software advice for doctors and staff

Topping the Charts: The 20 Most Popular EMR Solutions

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Last month, Capterra released our very first infographic, The Top 20 Most Popular Marketing Automation Solutions, to answer one of the most common questions software buyers ask us: “What are the most popular options?” The goal of the infographic was to highlight the big players (not necessarily the best fit for any particular business) while also directing marketers to our comprehensive Marketing Automation directory where they could see just how many diverse options are really available (187 to date).

So this month, we wanted to explore a different software industry for our second infographic— one that has gained a tremendous amount of buzz recently thanks to a few recent government declarations: Electronic Medical Records.

We know many medical practitioners have EMR on their minds because the U.S. government has laid out a goal that all medical facilities move over to electronic records by the end of 2014. Often referred to as “EHR” or electronic health records, these solutions allow physicians to track patient health information, including allergies, prescriptions, and charts, through a centrally-accessible system. The difference between the two terms is that EMR refers to a solution that can be used within one facility, whereas EHR refers to those that can be used across multiple facilities. (Several of the solutions listed on our infographic fall into both categories as demonstrated by their target audiences.)

The Data

Like last time, we started our data collection for the infographic by examining the software companies listed in Capterra’s EMR Software Directory. We strive to list every EMR solution on the market, and there are 325 currently included (if you see any missing though, please let us know!) From there, we narrowed down the list by looking at web data for each of the vendors, including Alexa rankings, Compete traffic, and Google searches. While none of these are perfect indicators of popularity (particularly for B2B websites), the data gave us a way of narrowing down the list from 325 to the top 50 most visited EMR sites on the web.

For those 50 vendors, we performed additional research to get a better sense of which were “Top 20 material.” Again, we searched their websites and press releases to identify their number of users, customers, and revenue (when listed). We also gathered the number of Twitter followers for each EMR company.

However, we learned from some of the constructive feedback on the last infographic that our original data points were not the only available indicators of popularity. So, we added more data to our Popularity Index, including:

  • Facebook Likes
  • LinkedIn Company Followers
  • Klout Score
  • Product Reviews (when available)

Surprisingly (or maybe not so surprisingly), the top companies’ LinkedIn pages turned out to be far more “followed” than either their Twitter or Facebook pages. That being said, social media only accounted for a small percentage of the overall ranking.  With all of these data points compiled, we weighted each metric for the 50 vendors (number of users being the most highly weighted), and came up with our list of the top 20. Product reviews, when available, were considered when scores were too close to call.

Note: One flaw we recognize with this method is that companies that do not publicly release their user, customer, or revenue data are bumped down in the popularity index due to lack of data.

Adding More “Info” to the Infographic

But, this time, we didn’t just leave it at the top 20. We wanted to see how we could make this infographic more useful to medical practitioners looking for an EMR solution. If “what’s popular?” is their first question, the next questions, in no particular order, are usually:

  • How much does it cost?
  • What features do I need?
  • Will it work for my practice? (i.e. Does it cater to an office of my size and will it run on our computer system?)

As such, we added to the infographic price ranges, platforms, and target audiences for each vendor. The price range data may vary depending on features included, number of practitioners, monthly vs. annual contracts, and several other factors. So, to compare apples to apples, we looked for pricing for a solo practitioner with the most basic features offered, and divided any annual pricing into months. Monthly pricing for 1 full-time provider ranged from free to more than $800, so each $ represents roughly $200/month.

We also added two new charts (pictured at right) that showcase data based on EMR searches in Capterra’s directory in 2011. The first shows the 5 most requested EMR features.  The second shows which platforms are most commonly requested— with Windows stealing the show at 61%. However, we did notice that web-based platforms are growing in popularity year-over-year.

So, without further ado, we present you with our second ever published infographic- The Top 20 Most Popular EMR Software Solutions.

We hope that, if you’re a medical practitioner in the market for a solution, you find this information helpful (and that you give us a call if you need help with your search)! Likewise, if you’re an EMR vendor, whether included in this infographic or not, that you provide us your feedback and check to make sure your profile is updated in our directory. We know that the EMR/EHR space is changing rapidly, and we may update this infographic down the road as the medical software landscape continues to evolve.

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About the Author

Katie Hollar

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Katie is the Director of Marketing at Capterra - a free resource that helps businesses find the right software. Her work has been published in VentureBeat, MarketingProfs, CustomerThink, and the Demand Gen Report, and she has been featured in CIO, AdAge, and Website Magazine. Katie has a love of all things marketing, but she is particularly fond of social media and marketing automation. She is a UVA grad (Wahoowa!) and in her free time enjoys reading, running, and cooking. Follow her on Twitter @khollar.

Comments

[…] © 2011 Capterra, Inc. You can read about their reasoning and data analysis methods here. […]

Is the list of Top 20 for physician groups or hospitals or both?

Hi Karen,

It is Top 20 overall based on the popularity of the EMR solution (as I described in this post), but we’ve indicated whether the solutions target physician groups or hospitals on the actual infographic at https://www.capterra.com/infographic-top-20-emr-software-solutions. If you scroll down about halfway, you’ll see the “target audiences.” Hope this helps!

Hi Katie,
This is great – thanks for all the hard work and creativity.
Do you know of any such IG for personal health records players (such as Microsoft’s HealthVault?
I’m very interested in the platforms that let the patient/customer stay in control of their data and open for any help in better understanding this area.
Cheers,
Sven

Hi Sven,

Thanks for commenting! Primarily, we cover the B2B software space, so unfortunately I don’t know much about technology oriented directly toward consumers/patients like HealthVault. If I do come across an inforgraphic or anything like that, I’ll be sure to share it with you though!

Best,
Katie

Hi Katie,

Thanks for this information. Good that you pointed out about companies not disclosing their revenue data. I have been asking for quotes from some of the vendors. eClinicalWorks (Not as cheap as it looks on a scale of 1 to 4). Meditab is cheaper than GE especially on a lot of value added services and overall Cost of ownership. Greenway (Add on services are too expensive to bear, Software itself priced in the mid range)

If you could publish this list based on the total cost of ownership, this article would end up becoming a great read. Have been trying to get pricing information from these people but they would not want to send a quote without giving me a demo. Also the pricing is too liquid for a few companies. If I end up sending mails from 2 different IDs, I get two different prices

Thanks

Hi Henry,

Thanks for your feedback! Of course we’d love to include the total cost of ownership of these solutions, but as you’ve mentioned, it’s rather difficult to obtain that data. In addition, the TCO can vary pretty drastically depending on the specific pratice/hospital’s needs. Most of the solutions based their pricing off of the number of practitioners, but even then, there are licensing fees and maintenance costs, plus discounts as you scale to a larger package. I would imagine the ranked list of solutions by total cost of ownership for your specific situation would be a totally different ranking than if we were to rank it for another practice. As such, we decided to go with a general “popularity” ranking to consider the overall market leaders by a number of factors. That said, I encourage you to demo at least 3-5 solutions based on their features and functionality, and then you should be able to narrow down that short list by price at a later stage of your search.

Hope this helps!

Hi Katie,

Will you be making one of these with 2012 numbers this year – or maybe come out with a new one in 2014 with this year’s numbers?

Love how easy it is to read.

Hi Rebecca! Thanks, I’m so glad to hear that you found it helpful. We are currently in the process of releasing some of these studies/rankings in other software categories, but I expect we will do a refresh of the EMR infographic sometime in the next year. Stay tuned!

I happened to evaluate Kare4u Products – Consumer Portal, Provider version of Appointment scheduling, EMR and Vaccination module. The UI and UX are simply outstanding. The architecture is great. One of the best I have seen. It covers good sets of functioanlity.

Hi Katie –

Do you have an updated version of this? I see that you were thinking about doing this before but hoping you got around to it.

Great content!

Faye,

We do have an updated version– https://www.capterra.com/electronic-medical-records-software/#infographic

We’re actually in the midst of updating that ranking again in the next few weeks, but the link will remain the same.

Thanks!

I am just glad there are emerging technologies and services that will return medicine to independent doctors yet also comply with all regulations.

Hi Katie,

Can we have the updated list of top 20 software’s for physician group and for RCM company?

Thanks.

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