TSheets is an excellent product. It’s a three-time Sleeter Group Awesome Application Award winner. It has clients in over 100 countries. It’s simple and powerful and fairly priced. But even with all that, it’s by no means a “one size fits all” solution.
Some field service companies will find that their time tracking needs go beyond what TSheets offers or will have so many employees to track that the company’s pricing model doesn’t quite fit their budget. If that’s the case at your business, then it might be time to upgrade.
Upgrading for features
TSheets has a heaping helping of features. You’ve got timesheets, payroll and accounting integration, reporting tools, GPS tracking, PTO management, mobile apps, and SMS texting, just to name a few. That’s not everything, though.
Field service businesses often need to record and reimburse employees for expenses incurred on the job. This is especially true for companies that rely on techs and employees to use their own transportation to get to a client site.
TSheets doesn’t — yet — include expense tracking for employees. Instead, you might want to check out a solution like TimeSheets.com or one of the other time tracking software options that features expense or mileage tracking.
To stress the point, TSheets does a lot of things. It is what we typically call “a loaded software-potato of features.” But from the handful of missing features — a self-service portal for employees, FMLA tracking, and calendar management, for instance — expense tracking is the biggest concern for field service businesses.
Upgrading due to cost
If TSheets has everything you could ever hope for, you still might end up leaving due to the software’s cost structure. TSheets charges a $20 monthly base fee, plus $5 per user — although you can save 20% by paying annually instead of monthly. If you have 50 employees in the field, you’re looking at $216 – $270 per month, depending on your payment plan.
If you don’t need all the features of TSheets, you could switch over to something like PayPanther. PayPanther is missing some of TSheets features, but you can cover 50 employees for $199 per month. With the extra cash you can go out and buy a nice dinner — or a kind of mediocre dinner if you were on the yearly payment plan.
Switch over for better integration
The last reason you might feel compelled to leave TSheets behind is if it seems like just one more thing to manage. It’s entirely possible that you’re using a field service management system that already has time tracking built in.
Jobber, for instance, gives you a fully functional field service management software package and includes time tracking for your employees — for a fee. This allows you to take an extra piece of software out of your management chain. That helps your costs and simplifies your workflow.
There are a lot of reasons to use TSheets. At SleeterCon, I got to meet some of the folks who make TSheets work and I was very impressed. They were pleasant, helpful, and incredibly knowledgeable. If you’re looking for a powerful solution to fit a general time tacking need, you could do a lot worse than TSheets.
If your business falls into one of these specific buckets, though, you might be better served by looking for a new way to keep track of your employees. For more options, you can check out Capterra’s time tracking, attendance tracking, time clock, or field service management software directories.
Header by Rachel Wille
Looking for Field Service Management software? Check out Capterra's list of the best Field Service Management software solutions.